cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t login to ignite app

VickMc
I've been around

I try to login and it keeps telling me I don’t have an infinite account, well I have the internet, the router and pay the bill every month. To me that seems like I have ignite internet. Can anyone help me with this issue I really need to change my wifi password

 

*Added Labels*

1 REPLY 1

Re: Can’t login to ignite app

RogersZia
Moderator
Moderator

Good evening @VickMc,

 

Welcome to the Community!

 

I can imagine how inconvenient it must be to have access issues with the  Ignite WiFi app. Are you able to log into MyRogers via the app or the browser? I want to confirm if you are seeing the same error on this platform too. Have you tried to clear the app cache for the Ignite WiFi app? 

 

Just need a little bit more info to assist you further.

 

 

 

 

RogersZia

Topic Stats
  • 1 reply
  • 602 views
  • 0 Likes
  • 2 in conversation