Source cable customer switched over to ignite wifi

[Wgushue]

Having problems signing in to ignite wifi hub app. It responds with. It looks like you don’t have Ignite WiFi yet. The installer installed three modem and antenna however I cannot use the ignite wifi app because I am a cable source customer.

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[NaliniR · Accepted solution]

Hi @Wgushue while I'm not familiar with the app it could be your account profile was not updated I would recommend you contact customer service directly and they can look into your account and be of more help to you.

[RogersCorey]

Hello @Wgushue!

As @NaliniR mentioned, you can reach out to us @CommunityHelps for help with this. We'll get you fixed up. 🙂

Regards,

RogersCorey