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Source cable customer switched over to ignite wifi

Wgushue
I've been around

Having problems signing in to ignite wifi hub app. It responds with. It looks like you don’t have Ignite WiFi yet. The installer installed three modem and antenna however I cannot use the ignite wifi app because I am a cable source customer.

 

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Re: Source cable customer switched over to ignite wifi

NaliniR
I'm here a lot

Hi @Wgushue while I'm not familiar with the app it could be your account profile was not updated I would recommend you contact customer service directly and they can look into your account and be of more help to you.

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2 REPLIES 2

Re: Source cable customer switched over to ignite wifi

NaliniR
I'm here a lot

Hi @Wgushue while I'm not familiar with the app it could be your account profile was not updated I would recommend you contact customer service directly and they can look into your account and be of more help to you.

Re: Source cable customer switched over to ignite wifi

RogersCorey
Moderator
Moderator

Hello @Wgushue!

 

As @NaliniR mentioned, you can reach out to us @CommunityHelps for help with this. We'll get you fixed up. 🙂

 

Regards,

RogersCorey

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