We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
Hardware Version 1A
Router - Asus AC68U
firmware - 22.214.171.124.386_41634
However, in my opinion it might not be a router issue. I had directly connected my laptop with a ethernet wire to the modem and it had the same result. Some software issue in the modem more likely.
Hardware Version 2A
Firmware Version 126.96.36.199
Running in Bridge mode with an Asus RT-AX86U behind it with Merlin's Asuswrt loaded.
Merlin's Asuswrt firmware version: 386.2_4 which is the latest release version for all Merlin supported routers
Speedtest result: 940-943 Mb/s down 32.8 Mb.s up
All currently supported Asus routers will/should be running a 386.x firmware version for stock or Merlin versions.
@RogersIan are you able to do a data dump from the modem to look for a before and after difference in the config data, that is, when the modems are running at their assigned data rates, and then when the modems drop to 10 Mb/s. I wonder if there are any differences in the config data although I wouldn't expect to see any.
Help Please !!!
I am in the exact same boat. Experiencing 10/10. At first thought it was my router (Linksys MX5300) through bridge from from Coda 4582. Only started past 2 days which coincides with .37 release.
How do I get off .37 and back to previous stable firmware !!!
Initial performance on .37 was good, however I am now experiencing some speed tests being limited to 10mbps down/10mbps up through the two devices that are hardwired to my modem in bridge mode. I have two devices connected to the modem: my PC and router. Speed tests through both show the same limitation. Keep in mind that the speed tests does not always yield the 10/10 result because it reverts to the speeds I pay for after some time and reverts back to the limitation and goes back to the speeds I pay for and so on (main point: the issue is that it cycles between full speed I pay for and the 10/10 limitation very often).
Side note: I noticed when the 10/10 limitation is effect I am unable to hear/transmit voice data when in a group call such as in Discord. Network stats return a ping of 5000 and 100% packet loss. Also note that a reboot does not fix the issue.
Let me know if you need any more information.