We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
@RogersIan Welcome back! Glad to hear that we're getting the long awaited firmware this week. The firmware version, 18.104.22.168 is quite a substantial jump from 22.214.171.124T6 - is the naming an indication that there will be lots of new features in this firmware?
Is 126.96.36.199 being rolled out to everybody? Or only as a beta to those signed up?
I received it this morning. Can't remember if I'm in the beta group or not.
RogersIan, as a heads up, you should update the second post on Page 1 of this thread to reflect the new version and release date.
I received 188.8.131.52 last night and here are my initial findings:
- The new firmware did not upgrade from my old configuration; I had to setup the router from scratch
- There is no configuration to forward IPV6 DNS on the LAN, it was removed (I use pihole as my internal DNS server server for ad filtering)
- no-ip.com (I used domain ddns.net) was removed as a DDNS provider
- adding a DHCP reservation address no longer reboots the router
@MANUNITEDONE you should send an update to @CommunityHelps with the new modem serial number and HFC MAC address which is found on the modem product sticker or on the STATUS page which is displayed when you log into the modem.
@lethalsniper I'd call tech support to see if they can query the modem for the current firmware version. It might be an area issue or perhaps an issue with an update if that has occurred. I've seen one post indicating that another customer had to set the modem up again from scratch following the update. If you call tech support and they can actually query the modem for the current firmware version, you would know whether or not to consider running a manual factory reset. If it has been updated, I'd run a factory reset. I haven't seen the update yet, so, this is taking time to occur.
Speeds are horrible, lost a bunch of my configurations with the update.
I tried doing a factory reset and wouldn't get above 100mbps. Very disappointed.
How can I get only 100mbps when I'm wired? Unacceptable when I'm paying for gigabit.