FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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05-31-2016 08:42 AM - last edited on 03-14-2018 04:23 PM by RogersRoland
Hello Community,
We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-28-2019 07:48 PM
Thanks for the good news!
Look forward to trying the new Firmware.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-28-2019 10:56 PM
@RogersIan Welcome back! Glad to hear that we're getting the long awaited firmware this week. The firmware version, 7.1.1.21 is quite a substantial jump from 2.0.10.36T6 - is the naming an indication that there will be lots of new features in this firmware?
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 08:58 AM
Thanks for the update, when can we expect firmware patch notes?
really thrilled to read them!
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 09:07 AM
Is 7.1.1.21 being rolled out to everybody? Or only as a beta to those signed up?
I received it this morning. Can't remember if I'm in the beta group or not.
RogersIan, as a heads up, you should update the second post on Page 1 of this thread to reflect the new version and release date.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 09:09 AM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 09:10 AM
I received 7.1.1.21 last night and here are my initial findings:
Cons:
- The new firmware did not upgrade from my old configuration; I had to setup the router from scratch
- There is no configuration to forward IPV6 DNS on the LAN, it was removed (I use pihole as my internal DNS server server for ad filtering)
- no-ip.com (I used domain ddns.net) was removed as a DDNS provider
Pros:
- adding a DHCP reservation address no longer reboots the router
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 09:13 AM
No OFDMA upstream.
Upstream now shows 8 available channels with 3 occupied, in my case.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 12:14 PM
Ok thanks for the input.
I am still waiting for mine to be pushed as I have a new modem and they didn't had the new information in time.
Perhaps @RogersIan will push it soon.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 12:34 PM
How did you update the info for the new modem as I have a new modem as well.
Thank you.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 02:15 PM - edited 10-29-2019 02:22 PM
@rogerslan
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 02:28 PM
Hi;
I was just wondering if I changed my modem, do I have to give you
guys the new Serial Number & etc. I was on the Beta program.
Thank you for your help.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 02:52 PM
@MANUNITEDONE you should send an update to @CommunityHelps with the new modem serial number and HFC MAC address which is found on the modem product sticker or on the STATUS page which is displayed when you log into the modem.
@lethalsniper I'd call tech support to see if they can query the modem for the current firmware version. It might be an area issue or perhaps an issue with an update if that has occurred. I've seen one post indicating that another customer had to set the modem up again from scratch following the update. If you call tech support and they can actually query the modem for the current firmware version, you would know whether or not to consider running a manual factory reset. If it has been updated, I'd run a factory reset. I haven't seen the update yet, so, this is taking time to occur.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 03:18 PM - edited 10-29-2019 03:34 PM
@Datalink @RogersIan
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10-29-2019 04:52 PM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 06:35 PM
Speeds are horrible, lost a bunch of my configurations with the update.
I tried doing a factory reset and wouldn't get above 100mbps. Very disappointed.
How can I get only 100mbps when I'm wired? Unacceptable when I'm paying for gigabit.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 06:41 PM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-29-2019 08:31 PM
We are investigating the cause and trying to replicate in our lab.
@JohnBeaudin OFDMA is not enabled network wide yet, but is in testing. We need our modems to support it which this new code does.
@RyzenFX The reason for the firmware version to change from a 2. to 7. is the Intel SDK version being used has changed.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-30-2019 08:57 AM
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-30-2019 09:13 AM
Mine seems OK so far. I'm running in Bridge Mode.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-30-2019 09:23 AM
I didn't check this morning but as of last night was still on the old firmware.
Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial
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10-30-2019 10:07 AM
Checked just now. Still on the old firmware.