@SickBeast, @RogersIan, you're not the only one with speed issues when the modem is running in Bridge mode. @Hucklebury is having the same problem with an Asus RT-AC86U, half speed when the modem is running in Bridge mode. No amount of modem swaps, or factory resets for modem or router have solved the problem.
I'm also trying to help with another case where the download speed with the 4582 is next to nil. So far, that just doesn't make any sense.
Not sure what's going on but it seems that something strange, my speeds are slow and this is happening as I can't seem to access my Rogers Modem via 192.168.0.1 all morning til I tried from my desktop, which seems to be the only device I can use to access it and this is what I found, not sure what it means but can anyone advise if there's a problem?
@RogersIan wrote:
Sorry to hear about your experience. We have pushed 36T5 to your device, please let me know if your speeds improve.
When you have a moment I was hoping you could answer a few questions.
1. Were you connected through a router or directly to the gateway?
2. Was the connection slow intermittently or constantly?
3. Did your speeds gradually decrease or was it a big drop at once?
4. Did rebooting the gateway return your speeds?
For anyone else using bridge mode on 36T6 how are your speeds?
RogersIan
@RogersIan I am on 36T6.... sadly my average speeds are 500 but more often closer to 300 in Bridge or Gateway. Have been paying Gibabit speed for nearly 2 years.....and been getting nowhere. It's time to assess alternatives.
My Coda is on
| 2.0.10.36T4 |
Seems like every time it rains the event log fills up with errors resulting in loss of DOCSIS 3.1. Techs coming into the home to try and resolve this issue over and over are not able to resolve it. Perhaps because it does NOT rain inside my home.
Is there any explanation for the errors seems like an outside connection issue to me
@lulwt, @RogersIan this is the same problem that @Hucklebury is experiencing. Modem in Gateway mode, full download rates, modem in Bridge mode with a router behind it, half speeds. The router in question is an Asus RT-AC86U, same router that I have. This is with the modem running DOCSIS 3.1. If the modem runs DOCSIS 3.0 for any reason, then it runs at full rates, 900+ Mb/s on the download side.
I'm not seeing this problem where I am (West Ottawa), but, I do see lower download rates from the www.speedtest.net Rogers Toronto, Ottawa, and Montreal servers, anywhere from 600 to 700 Mb/s. This has been going on for at least a month. The Toronto Vmedia and Montreal Ebox servers show 930 Mb/s down, ~32/33 Mb/s up. I'm running 36T6 at the present time.
Fwiw, watching the Ebox speedtests with Wireshark, you can see a switch(?) to Web Sockets occur at the beginning of the test, followed by switch back to HTTP/1.1. The speedtest commences after the switch back to HTTP. This runs at full rates. The Rogers test runs HTTP/1.1 with no switch to Web Sockets. This test runs slower than normal. All of my tests are run with Firefox at the present time as Firefox currently produces the highest download rates on a speedtest.
Mixed up in this is a switch to HTTPS by the speedtest servers. Don't know how that currently affects the Rogers servers.
Fwiw, looks like you have to keep an eye on the Rogers server results and test with other ISP servers, including Toronto Vmedia and Montreal Ebox.
Tonight we plan to push 4.5.8.39T6 to our AC device community members.
This build includes:
- Wi-Fi driver update (5GHz SSID is intermittently not broadcast after reboot) - Carried over from 39T2
- Fix: Modem randomly rebooting
- Fix: Ongoing stability improvement
- Fix: Upgrade issues found on 39T5
RogersIan
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