FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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I Plan to Stick Around
Posts: 324

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I just got it as well thanks @RogersDave

 

Software Version2.0.10.33T2

 

The DOCSIS event logs is shown here
No. 	Time 	Type 	Priority 	Event
1	11/01/2017 12:57:15	69010100	notice	SW Download INIT - Via NMS
2	11/01/2017 12:59:20	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
3	11/01/2017 13:00:02	69010900	error	Disruption during SW download - Power Failure
4	11/01/2017 13:00:02	69010100	notice	SW Download INIT - Via NMS
5	11/01/2017 13:00:37	69011100	notice	SW download Successful - Via NMS
6	11/01/2017 13:03:38	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
7	11/01/2017 13:06:12	69010100	notice	SW Download INIT - Via NMS
8	11/01/2017 13:07:11	69011100	notice	SW download Successful - Via NMS
9	11/01/2017 13:08:58	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Microsoft® MVP Windows Insider - Windows Security
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I Plan to Stick Around
Posts: 274

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I have also received .33T2. I think I got it twice lol

Will report back after I have it for a bit

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Posts: 324

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@Triple_Helix wrote:

I just got it as well thanks @RogersDave

 

Software Version2.0.10.33T2

 

The DOCSIS event logs is shown here
No. 	Time 	Type 	Priority 	Event
1	11/01/2017 12:57:15	69010100	notice	SW Download INIT - Via NMS
2	11/01/2017 12:59:20	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
3	11/01/2017 13:00:02	69010900	error	Disruption during SW download - Power Failure
4	11/01/2017 13:00:02	69010100	notice	SW Download INIT - Via NMS
5	11/01/2017 13:00:37	69011100	notice	SW download Successful - Via NMS
6	11/01/2017 13:03:38	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
7	11/01/2017 13:06:12	69010100	notice	SW Download INIT - Via NMS
8	11/01/2017 13:07:11	69011100	notice	SW download Successful - Via NMS
9	11/01/2017 13:08:58	90000000	warning	MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;

Well I just got another random reboot with the new firmware. Smiley Embarassed

 

Hardware Version	2A
Software Version	2.0.10.33T2

LAN Up Time	000 days 00h:09m:42s

WAN Up Time 	000 days 00h:07m:44s
Microsoft® MVP Windows Insider - Windows Security
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I'm a Senior Contributor
Posts: 641

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave

 

Random reboot again, on .33T2

 

will give you updates if it's an isolated incident or if it keep happening.

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I Plan to Stick Around
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Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

 

Inline image

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I Plan to Stick Around
Posts: 13

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave  CODA-4582 has been on 2.0.10.33T2 for about 16 hours now. Did have one sudden modem reboot about 11hours ago. Up and down speeds are consistently good, latency not too bad. Waiting to see if there are further reboots today.

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I Plan to Stick Around
Posts: 27

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

As a daytrader these reboots are very frustrating and can be costly.

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Posts: 6,987

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@mES19, personal opinion, if you're not running a gigabit plan, and even if you were, my advice would be to step down to the CGN3ACSMR for any plan less than the gig plan, or down to the CGNM-3552 for a gig plan.  Last thing you need is to be in a trade and then, the modem suddenly decides to reboot.  If you have a router running with a continuous fail-over internet feed, then ok, its manageable but certainly not desirable.  In your situation, typically you don't want, nor can you afford to have money on the line with modem issues afoot. 

 

Whenever the reboot cause is sorted out, you could return to the CODA-4582. 

 

Edit:  The drawback to changing to the CGN3ACSMR or CGNM-3552 is the possibility of latency issues due to the type of protocol used in the platform data feed.  You would have to monitor the incoming feed and orders with wireshark to determine exactly what protocol is used.  If its TCP/IP, and possibly UDP, you could run into latency spikes with the data feed and orders.  If you were running an HFT platform, that would definitely be a concern.  If you were running minute charts or longer, and trading off of those charts, this isn't such a large issue and you might not notice any large latency spikes which can run up into the 200 to 300 ms range.  If you were scalping with sub-minute charts, then this starts to become more important, just depends on how far down, in terms of time scales you might go with your charts.  Trading off of tick charts would be a definite problem. 



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Retired Support
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Posts: 611

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial


@mES19 wrote:

As a daytrader these reboots are very frustrating and can be costly.


@mES19, are you experiencing the reboots on CODA firmware 2.0.10.33? If so, you can always roll back to the current production firmware (2.0.10.28T2) by performing a factory reset. Remember that the firmware trial program is for users willing to try out new features, latest enhancements and corrections. This software is released to the community in parallel of our internal testing and it happens that a firmware is worst than the previous.

 

I am always happy to change the version of software on your modem (temporary roll-back) if a specific version is causing too many issues to you. Just let me know.

 

--Dave

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Posts: 78

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

So far no reboots from the get go double install. This hints, the reboots are linked to certain modem activities. I suggest trial participants to post more detail report about modem setup and activities at reboot. Did you use it in wireless or wired mode, what are your QoS, Firewall and other modem settings, did it happen when you downloaded a torrent, watched a high resolution YouTube movie stream, browsed Ebay, did several things in parallel - what things? Or it happen, when the connected equipment was in sleep mode and did nothing? A little effort on your side rather than saying "Rogers modems are bad" can go a long way. Just remember, as Dave said you volunteered for this trial, so obviously were prepared to contribute a little more than complaints.

 

I also assume Rogers Trial Team has access to a lot more detail modem log compare to user WebUI log version, and possibly your entire ongoing traffic copy for analysis of modem workload causing failures? May be Dave can clarify that as part of the mandatory trial conditions disclosure? Smiley Happy From security standpoint, also remember every time you hook your PC ethernet port directly to the modem in Bridge mode, you expose that PC to all kind of attacks directly from the web, so use a good router and other gear, and scan your PC with A/V each time you changed hardware setup.

 

Another important thing I leaned - just do factory reset and forget about the FW that causes you grief until next update - its still beta, issues are expected. I noted a more responsive WebUI and 1st page load in this FW version compare to 28T2. Currently running the modem in wired mode only with no reboots. Didn't change default settings much as using other LAN protection gear behind the modem.