FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

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gp-se
I'm an Advisor
Posts: 1,143

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@trafsta your upload signals are very low, with the new CODA modems upload signals are generally lower than the old CGN 3 Modems, but they still should be above 30. I would call tech support and see what they say. They can check the upload SNR levels, which we cannot see when we login to the modem.

 

trafsta
I Plan to Stick Around
Posts: 20

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@gp-se with that attenuator connected I get over 30 signal on upstream but my actual upload speed tests are lower so I took it off and it drops about 3 points on the signal without it... But consistent 20mbit upload. I'm gonna get a Rogers tech back over to shorten the cable outside and I'll have him take signal readings too. If that doesn't get anywhere I'll call in again.
gp-se
I'm an Advisor
Posts: 1,143

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@trafsta If your upload is more stable with it removed then I would say leave it removed. My upload levels are also low (27-30db) but I don't have any speed issues, so I left it alone.

 

kokothefirst
I've Been Here Awhile
Posts: 2

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Hey there, wondering if the gigabit modem (coda model) will likely have had the firmware update... 5g signal is terrible outside the room that actually has the device in it. Placement is correct with nothing on top. Thanks.
lethalsniper
I'm an Enthusiast
Posts: 1,011

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

@RogersDave   have been getting issues with wireless g5 i keep on lossing  signal on all devices when i try to connect back to 5g i cant find it only 2.4 is avail on all devices the only way to get it to work i need to reboot modem i have already tried a factory reset and still the same, is there anyway you can log in to my modem and see whats going on is it a interference issue, noise issue, splitter ?

 

1 591000000 256QAM 5.400 7 38.983
2 567000000 256QAM 5.400 3 40.366
3 573000000 256QAM 5.000 4 38.983
4 579000000 256QAM 4.800 5 38.983
5 585000000 256QAM 5.300 6 40.366
6 561000000 256QAM 5.400 2 38.983
7 597000000 256QAM 5.300 8 38.983
8 603000000 256QAM 5.400 9 40.366
9 609000000 256QAM 5.800 10 38.983
10 615000000 256QAM 5.900 11 38.983
11 621000000 256QAM 6.100 12 40.366
12 633000000 256QAM 6.100 13 40.366
13 639000000 256QAM 6.400 14 38.605
14 645000000 256QAM 6.200 15 38.983
15 651000000 256QAM 6.300 16 40.366
16 657000000 256QAM 6.600 17 38.983
17 663000000 256QAM 6.400 18 38.983
18 669000000 256QAM 6.700 19 38.605
19 675000000 256QAM 6.500 20 38.983
20 681000000 256QAM 5.900 21 38.983
21 687000000 256QAM 5.900 22 38.605
22 693000000 256QAM 5.500 23 38.983
23 699000000 256QAM 5.300 24 38.605
24 705000000 256QAM 5.200 25 38.983
25 711000000 256QAM 4.600 26 37.636
26 717000000 256QAM 4.600 27 38.605
27 723000000 256QAM 4.600 28 38.605
28 825000000 256QAM 4.400 29 37.636
29 831000000 256QAM 4.100 30 37.356
30 837000000 256QAM 3.800 31 37.356
31 843000000 256QAM 3.800 32 37.356
32 555000000 256QAM 5.800 1 38.983

 

Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 4K 275600000 YES YES YES 3.099998
1 NA NA NO NO NO NA
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 38595648 ATDMA - 64QAM 38.750 3 3200000
2 30596000 ATDMA - 64QAM 35.000 1 6400000
3 23700000 ATDMA - 64QAM 34.750 2 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K

 

JohnBeaudin
I'm a Senior Contributor
Posts: 642

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Only thing I know is when Dave is gone from the forums we are in the complete darkness without any idea what's going on..  One thing I learned from being a Rogers customer is ''patience'' because we need plenty!

rjmaxim
I Plan to Stick Around
Posts: 108

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

After just 30+ days now, the Coda Modem appears stable with more consistent speeds. Below is an account of my experiences and hope it provides help to some seeking answers. I am using the Coda in Bridge mode attached to a Linksys WRT3200ACM LAN connected to a Desktop Server, Printer, SONOS Boost and Dlink AV 500 Powerline adapters to an Apple Airport Extreme.   All LAN cables are Cat7, WiFi speeds depending on distance to the 2 routers are between 100 -500 Mbps across a 2 story house with many network appliances depending on WiFi and streaming services.  Initially, didn’t think that my computer equipment with Gigabit NIC’s would have problems running the speed tests….but as some suggested it did!. Neither my old Dell XPS tower, or Apple MacAir i5 and HP Pavillion i5 were able to handle speeds over 500 Gbps. It took a few calls and  5 Rogers Tech visits over 2 weeks to get my Signal & Modem problems resolved, but all were very helpful including @RogersDave but I also understood that the Gigabit technology is a work in progress requiring patience.  Bottom line, after 53 Speed tests over 7 days using a 2016  MS Surface Pro (either Bridged and/or Gateway mode), I achieved an average Download Speed of 824 and Upload Speed of 40 or about 80% of the Rogers Gigabit plan. It’s not quite where we all expect it to be…..but hopefully it will improve over the next few months as the Docsis 3.1 roll-out completes.  Smiley Happy

 

Activity

Date

   

Acquired 1000/50  Plan

Feb- 2 -2017

   

First Coda 4582 - DOCSIS 3.0 (2.0.10.13)

Feb- 3 -2017

   

Second Coda 4582 (One Blk Dot)

Feb- 4 -2017

   

Rogers Installed Temp Cable from Street to House

Feb- 4 -2017

   

Auto Update DOCSIS 3.1 (2.0.10.19)

Feb- 8 -2017

   

Rogers Rebuild Node

Feb-13 -2017

   

Joined Coda Trial Pgm

Feb-16 -2017

   

RogersDave pushed release  2.0.10.24

Feb-16 -2017

   

Rogers Changed Street Linex & Amp

Feb-24 -2017

   

Signal Strength Improved ( +1.200 to +4.900 )

Feb-26 -2017

   
     

Speed Test Results between March 3 - 9/2017

 

Hi

Lo

Mean

53 Tests over 7 days to Rogers Server @ 24km

DownLoad

943.58

387.35

824.30

Other Speed tests to Bell (Toronto) and

Upload

52.36

11.95

40.24

Shaw (Winnipeg) yielded 10 - 20% lower scores

Latency

12

0

6

dgelman
I Plan to Stick Around
Posts: 9

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I am in queue to receive the firmware trial. I still have 4.5.8.21 w/ CGNM-3552-ROG

 

I have not recieved it yet, but for the passed 24 hours, I have been getting HORRBILE unstable connection. Ping is occasionally sky-rocketting to 1000s and I drop connection. However my speedtests still perform as intended. I have been having other issues with my current modem (which brings me to the trial) but these issues are new.

 

Can anyone give some insight on what is happening?

 

Thank you,

hoopdogg
I Plan to Stick Around
Posts: 42

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

I have 2.0.10.24 on Coda and have been very unstable connection also for last 24 or so.  Traceroutes to normally stable paths are showing timeouts and my vpn connection to known ip 80km is dropping multiple times per hour.

 

I'm in the Cambridge, Ontario area.

dgelman
I Plan to Stick Around
Posts: 9

Re: FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

Yes, I am from London, Ontario. I called Rogers and they confirmed that my street is affected. We had some rough winds yesterday which may have caused the problem. I will be getting a notification when it gets resolved.