FEEDBACK - Rogers Rocket Wi-Fi Modem Firmware Trial

[RogersMargaret]

Hello Community,

We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.

This thread will be used for feedback regarding the firmware.  We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread.  Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.

Thank you for your continued feedback and support.

[RogersDave]

---

@eddiethefunnyon wrote:

@RogersDave

I would appreciate it if the range of the 5Ghz band on the CODA-4582 could be increased/improved within the modem's next 2 firmware updates. The range of the 5GHz band is pretty weak in comparison to the CGN3ACSMR. With the 4582, if I am 3 metres away I would have 2 bars on my s7. 

@Alex4161 The range on 2.4GHz is great, but the range 5GHz band needs some improvement.

---

I know there are some improvements coming in version 2.0.10.14. The only thing I don't know is if it will come before Christmas or early January.

[RogersDave]

---

@VivienM wrote:

@RogersDave, for those of us who were on the firmware trial with our now-returned old Puma 6 modems, should we recontact you/@CommunityHelps to sign up for future trials on the new modem?

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No it should be fine at this point. I will be running scripts on the list of participants to detect modem changes and will update my records accordingly.

[damir]

I also noticed on "system information" page, that system uptime is missing.

This is not big deal at all, but, not sure why this isn't included, where on previous modems/firmwares.

Any specific reason?

Also, one of the users on DSLR reported this:

Also the 4582 returns to the tradition of Hitron modems not properly counting bytes on it's own interfaces.

I've had the 4582 up and running since about 1pm:

LAN Receiving 177.15M Bytes
LAN Sending 438 Bytes

I downloaded 10.12.2 twice today (1.8GB) so that's definitely not correct.

Not sure if this should be reported to Hitron as well?

Tnx

[RyzenFX]

In my system information page, both my LAN and WAN uptimes are present, and it also properly counts bytes on it's own interface; It could be a bug, but I'm pretty sure that a reboot will fix it. 

LAN Up Time

000 days 01h:40m:23s

WAN Up Time

000 days 01h:38m:33s

LAN Receiving	28.43M Bytes
LAN Sending	68.49M Bytes

[damir]

on CODA?

[RyzenFX]

@damiryup currently on firmware 2.0.10.13 (Gateway); there could be a glitch in bridgmode.

[damir]

Bridge mode? 🙂

[RogersDave]

I see the same. Perhaps some of these fields are not visible in bridge mode?

I also just ran a download test where I downloaded a 500 Mbyte file and the WAN counter increased accordingly. The LAN counter however didn't really move so I'm not sure what this represents and I'll ask questions.

Dave

[damir]

Perfect, Thanks Dave!

[user12343543]

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@RogersDave wrote:

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@lethalsniper wrote:
Will the .28 firmware be released anytime time soon if so will it work as good as the newer modem for gaming or would the newer modem be be still better ? Just don't want to waste time on swapping modems if in the end it's going to be all the same once .28 gets released thanks.

---

I don't have a date yet for the next firmware iteration. I know it should come soon but because of the holidays, it is possible that I won't receive it until January.

As for comparing the Hitron CGN series with the Hitron CODA series, I think you will be better off with the new modem, especially if you are on a plan of 100u or higher.

---

Thanks dave. You're one of the few people I'm always happy with at rogers!

[lethalsniper]

Any news on this modem and Xbox one any improvements yet ? Ping / latency ?

[mhs2]

Getting really bad speeds on wifi 50/30.  I haven't seen the full 50 upload wired either.  This is on the CODA-4582 on the gigabit plan

Downstream Overview
Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	591000000	256QAM	-2.400	31	38.605
2	363000000	256QAM	-2.900	10	37.636
3	369000000	256QAM	-1.900	11	38.605
4	375000000	256QAM	-1.700	12	37.356
5	381000000	256QAM	-3.100	13	37.636
6	387000000	256QAM	-1.300	14	38.983
7	393000000	256QAM	-2.700	15	37.636
8	399000000	256QAM	-2.500	16	37.636
9	405000000	256QAM	-0.900	17	38.605
10	411000000	256QAM	-2.400	18	38.605
11	417000000	256QAM	-1.500	19	38.605
12	423000000	256QAM	-0.300	20	38.605
13	429000000	256QAM	-2.000	21	38.605
14	435000000	256QAM	-0.700	22	38.983
15	441000000	256QAM	-1.000	23	38.983
16	447000000	256QAM	-1.800	24	38.605
17	555000000	256QAM	-4.700	25	36.610
18	561000000	256QAM	-4.600	26	36.387
19	567000000	256QAM	-3.900	27	37.356
20	573000000	256QAM	-5.300	28	36.610
21	579000000	256QAM	-3.600	29	37.356
22	585000000	256QAM	-2.800	30	37.636
23	357000000	256QAM	-1.600	9	38.605
24	597000000	256QAM	-2.000	32	38.605
25	603000000	256QAM	-2.100	33	38.605
26	609000000	256QAM	-2.700	34	38.605
27	615000000	256QAM	-2.600	35	38.605
28	621000000	256QAM	-3.400	36	38.605
29	633000000	256QAM	-5.000	37	37.356
30	639000000	256QAM	-5.500	38	37.636
31	645000000	256QAM	-5.100	39	37.356
32	651000000	256QAM	-6.800	40	36.610
OFDM Downstream Overview
Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	NA	NA	NO	NO	NO	NA
Upstream Overview
Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	23700000	ATDMA - 64QAM	33.500	2	6400000
2	38595785	ATDMA - 64QAM	37.750	3	3200000
3	30596000	ATDMA - 64QAM	34.000	1	6400000

[RogersDave]

---

@mhs2 wrote:

Getting really bad speeds on wifi 50/30.  I haven't seen the full 50 upload wired either.  This is on the CODA-4582 on the gigabit plan  

---

I will run a few tests remotely on your modem (it may reboot your modem). Your signal looks fine but 50 Mbps is really low.

Dave

[dmbcanda]

@RogersDave  I am on my second CODA-4582.   My wired speeds are low as well, like I am on the 500u profile.

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	591000000	256QAM	-8.200	31	36.387
2	363000000	256QAM	-5.700	10	37.356
3	369000000	256QAM	-6.000	11	37.636
4	375000000	256QAM	-5.700	12	37.356
5	381000000	256QAM	-5.900	13	37.636
6	387000000	256QAM	-5.900	14	37.356
7	393000000	256QAM	-5.700	15	37.356
8	399000000	256QAM	-5.700	16	37.356
9	405000000	256QAM	-5.800	17	37.356
10	411000000	256QAM	-6.100	18	37.356
11	417000000	256QAM	-6.000	19	37.356
12	423000000	256QAM	-5.800	20	37.356
13	429000000	256QAM	-5.900	21	37.636
14	435000000	256QAM	-5.800	22	37.356
15	441000000	256QAM	-6.000	23	37.356
16	447000000	256QAM	-6.100	24	37.636
17	555000000	256QAM	-7.600	25	35.780
18	561000000	256QAM	-7.600	26	34.484
19	567000000	256QAM	-7.900	27	34.484
20	573000000	256QAM	-7.900	28	36.387
21	579000000	256QAM	-8.200	29	35.780
22	585000000	256QAM	-8.200	30	35.780
23	357000000	256QAM	-5.300	9	37.636
24	597000000	256QAM	-8.600	32	36.387
25	603000000	256QAM	-9.000	33	35.780
26	609000000	256QAM	-8.800	34	35.780
27	615000000	256QAM	-8.600	35	35.780
28	621000000	256QAM	-7.900	36	36.387
29	633000000	256QAM	-7.300	37	36.610
30	639000000	256QAM	-7.100	38	36.610
31	645000000	256QAM	-7.300	39	36.610
32	651000000	256QAM	-7.400	40	36.610

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	NA	NA	NO	NO	NO	NA

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	38595551	ATDMA - 64QAM	36.000	3	3200000
2	30596000	ATDMA - 64QAM	32.500	1	6400000
3	23700000	ATDMA - 64QAM	32.000	2	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

[NorthGraves]

"Also, I reccomend restarting your pc to make sure it properly adjusts to the new modem"

Loved it=)

[RogersDave]

@mhs2, I assume you are doing these tests hard wired to your modem? What is the device you have connected on port 3 of your modem? Can you disconnect it and perform your test again (assuming your computer/laptop is on port 4).

@dmbcanda, slightly different for you... What is the device you have connected on port 4 of your modem? Can you disconnect it and perform your test again (assuming your computer/laptop is on port 1).

[SimplePanda]

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@RogersDave wrote:

I know there are some improvements coming in version 2.0.10.14. The only thing I don't know is if it will come before Christmas or early January.

---

Hi Dave: Just to clarify, is 2.0.10.14 going to re-introduce IPv6 support as well? I assume there will be a general changelog on this thread as there often is with previous modems? 🙂

[RogersDave]

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@SimplePanda wrote:

---

@RogersDave wrote:

I know there are some improvements coming in version 2.0.10.14. The only thing I don't know is if it will come before Christmas or early January.

---

Hi Dave: Just to clarify, is 2.0.10.14 going to re-introduce IPv6 support as well? I assume there will be a general changelog on this thread as there often is with previous modems? 🙂

---

IPv6 will come back in 2.0.10.16 which is in January.

I already prepared the change log in 2nd post of this thread to account for firmware changes and will publish updates once I have them.

[mhs2]

I believe a Playstation 3 was attached to port 3, on port 1 was a powerline adapter and 2 was a VOIP box (vonage)

I've disconnected everything but the laptop that is wired

Here is the speedtest to the wired laptop 250/20

http://www.speedtest.net/my-result/5878834840

[SimplePanda]

Wonderful.

Thanks again Dave, you're a gem!

[dmbcanda]

@RogersDave Port 4 was my VOIP adapter I disconnected, Port 1 is laptop.  Still getting lower speeds:

http://www.speedtest.net/my-result/5878875720