05-31-2016 08:42 AM - last edited on 03-14-2018 04:23 PM by RogersRoland
Hello Community,
We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582). For details of this program, please see this thread.
This thread will be used for feedback regarding the firmware. We've invited @RogersSergio, @RogersSyd & @RogersBob from our Networking team to participate in this thread. Your feedback is very valuable and will be used to enhance the firmware before it is released publicly.
Thank you for your continued feedback and support.
12-13-2016 10:29 PM
@eddiethefunnyon wrote:
I would appreciate it if the range of the 5Ghz band on the CODA-4582 could be increased/improved within the modem's next 2 firmware updates. The range of the 5GHz band is pretty weak in comparison to the CGN3ACSMR. With the 4582, if I am 3 metres away I would have 2 bars on my s7.
@Alex4161 The range on 2.4GHz is great, but the range 5GHz band needs some improvement.
I know there are some improvements coming in version 2.0.10.14. The only thing I don't know is if it will come before Christmas or early January.
12-13-2016 10:31 PM
@VivienM wrote:@RogersDave, for those of us who were on the firmware trial with our now-returned old Puma 6 modems, should we recontact you/@CommunityHelps to sign up for future trials on the new modem?
No it should be fine at this point. I will be running scripts on the list of participants to detect modem changes and will update my records accordingly.
12-13-2016 10:48 PM
I also noticed on "system information" page, that system uptime is missing.
This is not big deal at all, but, not sure why this isn't included, where on previous modems/firmwares.
Any specific reason?
Also, one of the users on DSLR reported this:
Also the 4582 returns to the tradition of Hitron modems not properly counting bytes on it's own interfaces. I've had the 4582 up and running since about 1pm: LAN Receiving 177.15M Bytes LAN Sending 438 Bytes I downloaded 10.12.2 twice today (1.8GB) so that's definitely not correct.
Not sure if this should be reported to Hitron as well?
Tnx
12-13-2016 10:54 PM - edited 12-13-2016 10:56 PM
In my system information page, both my LAN and WAN uptimes are present, and it also properly counts bytes on it's own interface; It could be a bug, but I'm pretty sure that a reboot will fix it.
LAN Up Time | 000 days 01h:40m:23s |
WAN Up Time | 000 days 01h:38m:33s |
LAN Receiving | 28.43M Bytes |
LAN Sending | 68.49M Bytes |
12-13-2016 10:55 PM
12-13-2016 10:58 PM - edited 12-13-2016 11:02 PM
@damiryup currently on firmware 2.0.10.13 (Gateway); there could be a glitch in bridgmode.
12-13-2016 10:59 PM
12-13-2016 10:59 PM
I see the same. Perhaps some of these fields are not visible in bridge mode?
I also just ran a download test where I downloaded a 500 Mbyte file and the WAN counter increased accordingly. The LAN counter however didn't really move so I'm not sure what this represents and I'll ask questions.
Dave
12-13-2016 11:01 PM
12-13-2016 11:11 PM
@RogersDave wrote:
@lethalsniper wrote:
Will the .28 firmware be released anytime time soon if so will it work as good as the newer modem for gaming or would the newer modem be be still better ? Just don't want to waste time on swapping modems if in the end it's going to be all the same once .28 gets released thanks.I don't have a date yet for the next firmware iteration. I know it should come soon but because of the holidays, it is possible that I won't receive it until January.
As for comparing the Hitron CGN series with the Hitron CODA series, I think you will be better off with the new modem, especially if you are on a plan of 100u or higher.
Thanks dave. You're one of the few people I'm always happy with at rogers!
12-14-2016 09:32 AM
12-14-2016 11:00 AM - last edited on 12-14-2016 11:05 AM by RogersMoin
Getting really bad speeds on wifi 50/30. I haven't seen the full 50 upload wired either. This is on the CODA-4582 on the gigabit plan
Downstream Overview Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB) 1 591000000 256QAM -2.400 31 38.605 2 363000000 256QAM -2.900 10 37.636 3 369000000 256QAM -1.900 11 38.605 4 375000000 256QAM -1.700 12 37.356 5 381000000 256QAM -3.100 13 37.636 6 387000000 256QAM -1.300 14 38.983 7 393000000 256QAM -2.700 15 37.636 8 399000000 256QAM -2.500 16 37.636 9 405000000 256QAM -0.900 17 38.605 10 411000000 256QAM -2.400 18 38.605 11 417000000 256QAM -1.500 19 38.605 12 423000000 256QAM -0.300 20 38.605 13 429000000 256QAM -2.000 21 38.605 14 435000000 256QAM -0.700 22 38.983 15 441000000 256QAM -1.000 23 38.983 16 447000000 256QAM -1.800 24 38.605 17 555000000 256QAM -4.700 25 36.610 18 561000000 256QAM -4.600 26 36.387 19 567000000 256QAM -3.900 27 37.356 20 573000000 256QAM -5.300 28 36.610 21 579000000 256QAM -3.600 29 37.356 22 585000000 256QAM -2.800 30 37.636 23 357000000 256QAM -1.600 9 38.605 24 597000000 256QAM -2.000 32 38.605 25 603000000 256QAM -2.100 33 38.605 26 609000000 256QAM -2.700 34 38.605 27 615000000 256QAM -2.600 35 38.605 28 621000000 256QAM -3.400 36 38.605 29 633000000 256QAM -5.000 37 37.356 30 639000000 256QAM -5.500 38 37.636 31 645000000 256QAM -5.100 39 37.356 32 651000000 256QAM -6.800 40 36.610 OFDM Downstream Overview Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv) 0 NA NA NO NO NO NA 1 NA NA NO NO NO NA Upstream Overview Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth 1 23700000 ATDMA - 64QAM 33.500 2 6400000 2 38595785 ATDMA - 64QAM 37.750 3 3200000 3 30596000 ATDMA - 64QAM 34.000 1 6400000
12-14-2016 11:14 AM
@mhs2 wrote:Getting really bad speeds on wifi 50/30. I haven't seen the full 50 upload wired either. This is on the CODA-4582 on the gigabit plan
I will run a few tests remotely on your modem (it may reboot your modem). Your signal looks fine but 50 Mbps is really low.
Dave
12-14-2016 11:16 AM - edited 12-14-2016 11:19 AM
@RogersDave I am on my second CODA-4582. My wired speeds are low as well, like I am on the 500u profile.
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Signal noise ratio (dB) |
1 | 591000000 | 256QAM | -8.200 | 31 | 36.387 |
2 | 363000000 | 256QAM | -5.700 | 10 | 37.356 |
3 | 369000000 | 256QAM | -6.000 | 11 | 37.636 |
4 | 375000000 | 256QAM | -5.700 | 12 | 37.356 |
5 | 381000000 | 256QAM | -5.900 | 13 | 37.636 |
6 | 387000000 | 256QAM | -5.900 | 14 | 37.356 |
7 | 393000000 | 256QAM | -5.700 | 15 | 37.356 |
8 | 399000000 | 256QAM | -5.700 | 16 | 37.356 |
9 | 405000000 | 256QAM | -5.800 | 17 | 37.356 |
10 | 411000000 | 256QAM | -6.100 | 18 | 37.356 |
11 | 417000000 | 256QAM | -6.000 | 19 | 37.356 |
12 | 423000000 | 256QAM | -5.800 | 20 | 37.356 |
13 | 429000000 | 256QAM | -5.900 | 21 | 37.636 |
14 | 435000000 | 256QAM | -5.800 | 22 | 37.356 |
15 | 441000000 | 256QAM | -6.000 | 23 | 37.356 |
16 | 447000000 | 256QAM | -6.100 | 24 | 37.636 |
17 | 555000000 | 256QAM | -7.600 | 25 | 35.780 |
18 | 561000000 | 256QAM | -7.600 | 26 | 34.484 |
19 | 567000000 | 256QAM | -7.900 | 27 | 34.484 |
20 | 573000000 | 256QAM | -7.900 | 28 | 36.387 |
21 | 579000000 | 256QAM | -8.200 | 29 | 35.780 |
22 | 585000000 | 256QAM | -8.200 | 30 | 35.780 |
23 | 357000000 | 256QAM | -5.300 | 9 | 37.636 |
24 | 597000000 | 256QAM | -8.600 | 32 | 36.387 |
25 | 603000000 | 256QAM | -9.000 | 33 | 35.780 |
26 | 609000000 | 256QAM | -8.800 | 34 | 35.780 |
27 | 615000000 | 256QAM | -8.600 | 35 | 35.780 |
28 | 621000000 | 256QAM | -7.900 | 36 | 36.387 |
29 | 633000000 | 256QAM | -7.300 | 37 | 36.610 |
30 | 639000000 | 256QAM | -7.100 | 38 | 36.610 |
31 | 645000000 | 256QAM | -7.300 | 39 | 36.610 |
32 | 651000000 | 256QAM | -7.400 | 40 | 36.610 |
Receiver | FFT type | Subcarr 0 Frequency(MHz) | PLC locked | NCP locked | MDC1 locked | PLC power(dBmv) |
0 | NA | NA | NO | NO | NO | NA |
1 | NA | NA | NO | NO | NO | NA |
Port ID | Frequency (MHz) | Modulation | Signal strength (dBmV) | Channel ID | Bandwidth |
1 | 38595551 | ATDMA - 64QAM | 36.000 | 3 | 3200000 |
2 | 30596000 | ATDMA - 64QAM | 32.500 | 1 | 6400000 |
3 | 23700000 | ATDMA - 64QAM | 32.000 | 2 | 6400000 |
Channel Index | State | lin Digital Att | Digital Att | BW (sc's*fft) | Report Power | Report Power1_6 | FFT Size |
0 | DISABLED | 0.5000 | 0.0000 | 0.0000 | -inf | -1.0000 | 4K |
1 | DISABLED | 0.5000 | 0.0000 | 0.0000 | -inf | -1.0000 | 4K |
12-14-2016 11:28 AM
"Also, I reccomend restarting your pc to make sure it properly adjusts to the new modem"
Loved it=)
12-14-2016 11:28 AM
@mhs2, I assume you are doing these tests hard wired to your modem? What is the device you have connected on port 3 of your modem? Can you disconnect it and perform your test again (assuming your computer/laptop is on port 4).
@dmbcanda, slightly different for you... What is the device you have connected on port 4 of your modem? Can you disconnect it and perform your test again (assuming your computer/laptop is on port 1).
12-14-2016 11:30 AM
@RogersDave wrote:I know there are some improvements coming in version 2.0.10.14. The only thing I don't know is if it will come before Christmas or early January.
Hi Dave: Just to clarify, is 2.0.10.14 going to re-introduce IPv6 support as well? I assume there will be a general changelog on this thread as there often is with previous modems? 🙂
12-14-2016 11:32 AM
@SimplePanda wrote:
@RogersDave wrote:I know there are some improvements coming in version 2.0.10.14. The only thing I don't know is if it will come before Christmas or early January.
Hi Dave: Just to clarify, is 2.0.10.14 going to re-introduce IPv6 support as well? I assume there will be a general changelog on this thread as there often is with previous modems? 🙂
IPv6 will come back in 2.0.10.16 which is in January.
I already prepared the change log in 2nd post of this thread to account for firmware changes and will publish updates once I have them.
12-14-2016 11:34 AM - edited 12-14-2016 11:37 AM
I believe a Playstation 3 was attached to port 3, on port 1 was a powerline adapter and 2 was a VOIP box (vonage)
I've disconnected everything but the laptop that is wired
Here is the speedtest to the wired laptop 250/20
12-14-2016 11:34 AM
Wonderful.
Thanks again Dave, you're a gem!
12-14-2016 11:46 AM - edited 12-14-2016 11:48 AM
@RogersDave Port 4 was my VOIP adapter I disconnected, Port 1 is laptop. Still getting lower speeds:
http://www.speedtest.net/my-result/5878875720