my mac does not allow me to view rogers PERSONAL BILL from either chrome or safari -browsers- I tried changing the "user agent" on Develop tab - but still cant view my bill.:) I can pay it no problem (LOL ) but I cant see my bill. I heard Rogers sit...
Every time I want to make changes to my tv package, I get a message that states "Sorry, we are unable to load the data". It doesn't matter if I click add channels or change bonus channel. I have tried chrome, edge and firefox. Tried it from my phone ...
My package is coming to an end so I have to get a new one. I was talking with a Rogers representative and was told that I could accept my Special offer, but I don't have to get a home phone, therefore saving me money. I was told that I could choose h...
I have recently begun getting messages telling methat I have to change the email address I am usingas a user name to log in to MyRogers. But theemail address I am using is the ONLY email addressI have - my full rogers.com address. e.g. -fictitious_pe...
I just called and got setup a move of my services to later in June... I just looked and my account says it is cancelled. Is this suppose too happen for an address change? **Labels Added**
i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...
Hi, I just got a text message from the usual Rogers number (where I’ve received messages before) with a verification code. I didn’t request one, should I assume that someone is trying to access my account?Thanks **Labels Added**
I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...
Hi Everyone,I'm new to this community forum.I've recently subscribed to Ignite Internet 150u, and I'm waiting for my wifi router to be delivered.After I log in into MyRogers account and select the "Profile & settings" tab, it automatically logs me ou...
I am constantly getting this error on multiple browsers. You don't seem to have that product Close We’re sorry, we can’t give you the information you requested as it seems you are not currently enrolled in that product.If you would like to add ...
Hi , i just had Rogers Ignite TV installed on March 14 and tried to link the account number i was given on MyRogers but it says the account number cannot be found. Tried a live chat with support but after 20+ minutes i got disconnected. Then tried ca...
I think it would be a great idea to be able to offer users the ability to pay for their monthly bill using Apple Pay or Google Pay in the MyRogers app on top of offering the credit card payment option. *** Edited Labels ***
Hi, I have not been able to make a payment to my business cell phones. When I use the app (MyRogers), I get a message indicating that "Something went wrong." I have also tried to make a payment on Rogers.com, however when I submit the payment inf...
Been using this link (circled in red) for the past number of months successfully. Suddenly, today, it does nothing. Numerous clicks does not download my bill despite being notified by email about my bill over a week ago. Reloading the page doesn't h...
So I purchased a new service for home internet from Rogers and I already have 2 wireless lines. This happened on Monday. I got the Rogers modem through courier on Wednesday. However, the instructions say that I need to set up myRogers access for the ...
I’m two days nEw to Rogers on a brand new iPhone 8plusBusiness app keeps crashing.It starts to load then crashes.I’ve deleted and reinstalled and it doesn’t t help. ***Edited Labels***
I tried to set it up but it wants my rogers phone number but I have a telus number and it won’t accept it. How do I go aboyt setting it up without a phone number? *** Added Labels ***
That's what I'm seeing when I open the My Roger's app. Any idea why? My account is fine and I was on the app just a couple days ago *** Added Labels ***
Is this available on the business account? Was told it was so I registered 5 lines. 4 days later not available on my rogers or app. ***EDITED LABELS***
The Payment History function in Billing and Payment was not working for me. I could view my bill so I could not figure it out. In my case I got the message "Sorry, you don't have any history". I believe the billing system account number was miss...