CODA-4582 - Open Issues for Investigation

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Jeffj
I Plan to Stick Around
Posts: 207

Re: CODA-4582 - Open Issues for Investigation


@Breadwinka wrote:

@RogersDave I can also confirm @Jeffj findings. First part is without vpn second part is with.  The spike from the VPN seemed to be only during the upload portion as well. I will also try by limiting the bandwith with Rogers to see if it makes a difference.

 

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Ive sent off some info to Dave and he is working on reproducingi t so it can be passed onto the Modem enginers 

Pejmank
I'm Here A Lot
Posts: 6

Re: CODA-4582 - Open Issues for Investigation

@RogersDave

Have download speed issue since I moved to Gig. Is there a way anyone in this forum can help me ?

I'm running out of options and still get 300mb average and max 450mb download!!!

 

Tnx

Datalink
Resident Expert
Resident Expert
Posts: 7,372

Re: CODA-4582 - Open Issues for Investigation

@KyleW1988 I think that if you turn off UPNP on the modem, clear out any port forwarding rules that you don't want, and then reboot the modem, you shouldn't see that Teredo Tunnel appear in the modem after the reboot.  The only reason it would show up in the modem would be if UPNP was enabled and some device on the network requested it.  



QueJoder
I Plan to Stick Around
Posts: 38

Re: CODA-4582 - Open Issues for Investigation


@RyzenFX wrote:

@lethalsniper All the PUMA 6 modems will be receiving the fix which should fix alot of it's latency issues. This includes the CGNM-3552, CGN3ACSMR, CGN3ACR, and CGN3.

UNQUOTE

Which of all those modems are Gigabi capable?


JohnBeaudin
I'm a Senior Contributor
Posts: 642

Re: CODA-4582 - Open Issues for Investigation

@RogersDave

 

Testing .26 tonight in online games. ( Still on DOCSIS 3.0)

 

Tested with CSGO on chicago, usually get 62 and then slowly buildup over time to 75 ms.

 

So far I get around 49-55 ping and buildup over time is not happening , it just stay within the 46-55 range, I am not sure if am I just extremely lucky but it's the first time it happens for years.

 

I will keep testing to see if it last, but I am pretty confident that this time we are heading in the right direction, when I get D3.1 and you completely fix the UDP in the next firmware.. sad I leave so far cuz I'd pay you beer! haha

KyleW1988
I Plan to Stick Around
Posts: 18

Re: CODA-4582 - Open Issues for Investigation

Wouldn't disabling UPNP cause a bunch of problems for everything else? If I manually turn off the port it shouldn't effect anything else other than that port. As I stated before this hasn't made a difference to me. Rogers implementing IPv6 before they had all the problems worked out was a mistake. We the consumers suffer because they wanted to be ahead of the game.
RyzenFX
I'm a Reliable Contributor
Posts: 590

Re: CODA-4582 - Open Issues for Investigation

@JohnBeaudin How's Dota and the other games you play?

JohnBeaudin
I'm a Senior Contributor
Posts: 642

Re: CODA-4582 - Open Issues for Investigation

@RyzenFX

 

Only tried csgo and ark so far, 27-31ms on ARK.

 

Will update when I try other games.

JohnBeaudin
I'm a Senior Contributor
Posts: 642

Re: CODA-4582 - Open Issues for Investigation

** EDIT** @RogersDave

 

Looks like I just got lucky the rest of the games .. it started to spike goign as high as 90 ms and even stay there for quite a while. So no real improvements in online gaming yet. As for the modem reboot I will give update in a few days to see if it will last usually it never stay on without reboot for more than 24h

 

 

RyzenFX
I'm a Reliable Contributor
Posts: 590

Re: CODA-4582 - Open Issues for Investigation

I've noticed this same trend after the modem is pushed a new firmware version. At first, the modem performs really well (notably in gaming scenarios where ping and packet loss is very low), however after some time there seems to be a buildup of packet loss and ping.