Yes absolutely - I'm going to give them a call...can't believe this service was brought ot market without appropriate testing. I've never had issues until going gigabit and it's been relentless since I moved to gigabit.
I've seen my internet speeds slow to a crawl on this modem lately. I got this device ad the beginning of January. Last week or two, seen speeds decrease at time randomly down to 1Mbps on my gigabit connection. A modem reset solves this but its a litt...