@Datalink
Rogers replaced the modem with a modem with two black dots on the back.
Unfortunately, the connection is worse than before. I'm assuming it has to do with weather and lines. Regardless, they've put in a service maintainance call on th...
@DatalinkThe agent has organized a tech to come home between 4 and 6 pm today. Hopefully he can figure out what is going on. If anything, he can replace the modem if needed.Thanks for your help guys. I appreciate it!
@DatalinkIt was disconnected while on twitter with the agent but I was getting responses close to an hour apart. I finally gave up after two hours of twiddling my fingers. I'll take the modem to a rogers store and switch it out. Might be more helpful...
@DatalinkI'm using an Ethernet connection and it's currently working. The issue seems to have become less problematic for now as I haven't had a disconnect for a bit but my fear is that it's going to happen again later tonight and the family will be ...
