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Resolved! Should my CMTS latency look like this?

I was trying to diagnose online gaming rubberbanding problems I've been experiencing only lately.  While using PingPlotter, I noticed this pattern for my latency at f798:80c (I THINK this is the CMTS?)Image of PingPlotter graph :   Is it normal for ...

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MrOuellet by I've been here awhile
  • 4813 Views
  • 5 replies
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Data Overage Error - Why did it occur & How to quickly Fix it?

My usage states 30,000 MB / 295 GB, It appears Rogers have recreated their own measuring stick of 100 MB = 1GB instead of 1,000MB = 1GB. Morons, like Rogers make these horrific errors. Ask Rogers to check your usage in MB and in GB. You may find Roge...

eddie by I've been around
  • 12435 Views
  • 48 replies
  • 1 likes

CODA-4582 dropping 5 GHz network

I seem to be having trouble with the 5GHz network of the CODA-4582U, I have a Netgear R7000 running in bridge mode connected to the CODA-4582U on the 5GHz band, but it keeps disconnecting a few times a day and requires a restart to connect again. Its...

Thivahar by I plan to stick around
  • 11362 Views
  • 15 replies
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Resolved! Easy Connect not popping up on first computer

Hi, I just picked up my new modem (new in box, was never used).  It's a CODA-4582U according to http://192.168.0.1.  I connected it to my two computers and printer via wired ethernet.  Easy Connect only pops up for the second computer, the first comp...

tkens by I plan to stick around
  • 13981 Views
  • 10 replies
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Does this network setup work for time being?

Hi,   New Rogers customer. Need some help confirming that my network will work as intended. I am currently running most of my house off wifi as cable enters corner of home and I do not have any other cable outlets! (at least until I am willing to beg...

Stingray Radio and Music Streaming Specifications

Anybody know the streaming speed for Stingray music provided at Rogers ..one of the three? ....96/160/320 kbps Also for their Radio stations(ie: 934 classical) on the TV is streaming or speed 96 or 120 kbps   Thanks in advance   **Labels Added**

tyreman by I plan to stick around
  • 4308 Views
  • 4 replies
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Love my new Rocket Modem, but WHERES THE STAND?

Hi Rogers....   I just recently upgraded to unlimited internet and the 75u package, making me vsit a store and upgrade and pickup a 'rocket modem'. All is well, but I see now that online and in many pics, that its actually to stand vertically..   And...

Camebeloc by I've been around
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How to troubleshoot a CODA-4582 modem lockup?

Hi there.   I just got Gigabit internet with Digital TV and Home Phone last weekend, and today (5 days later) I woke up in the morning to a locked up modem - white Hitron CODA-4582 with 33T3 firmware. The lights were on, and were either green or blue...

EugW1 by I plan to stick around
  • 12745 Views
  • 8 replies
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Major Packet loss on Rogers Node

Hello,   I've been dealing with some connection issues over the last 3 weeks or so. Originally I thought it was an upload issue, as we have a twitch streamer in my household and were experiencing intermittent dropped frames. Prior to 3 weeks ago thin...

Ctrac by I've been here awhile
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  • 3 replies
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Hitron CGN3 WiFi Failure

Hey all,My WiFi mysteriously stopped working today. Both the 2.4 GHz and 5 GHz Access Points are showing as "in service" in the admin portal but only the 5 GHz light is lit on the modem. Neither AP works. The SSIDs are not being broadcasted either. M...

citrus005 by I've been here awhile
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  • 6 replies
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Resolved! Port Forwarding Entries

A lot of entries in Port Forwarding that I did not add I have about 2 dozen entries in Port Forwarding.  Looks like a bunch from me WDTV (WD2Go) and a bunch named "Teredo? ????   Can I delete them all ?   *Added Labels*

BigKay by I've been here awhile
  • 5767 Views
  • 1 replies
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Linked Rogers Email Accounts

Hi, I'd like to unlink my two Rogers email accounts as a search result indicates that both email addresses were searched and the resulting search included emails from both accounts. As the resulting emails are from two different addresses I can't mov...

jgee01 by I've been around
  • 2421 Views
  • 1 replies
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Resolved! Ignite 500U: CODA-4582U, good; bridged to RT-N66U, not so good.

Summary:- Until yesterday I had Ignite 100U and I was getting ~130Mbps *wireless* with the CGN3 gateway bridged to the ASUS router.- Today I have Ignite 500U and after straight-swapping the CGN3 with a CODA-4582U I'm getting ~140-170Mbps *wireless* w...

eljay by I plan to stick around
  • 3814 Views
  • 4 replies
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Resolved! Rogers Ignite 500u - Ethernet Switch Bottleneck

Hey there, I had a technician come in and setup my modem today. I've got the new rocket modem (hitron) and am getting 400+Mb down on wifi with the 5G connection on my phone and laptop, but ethernet is bottlenecked at 45Mb down on my PC.  I did some d...

Nathaniel_A by I've been here awhile
  • 2930 Views
  • 2 replies
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Hitron CODA - 4582 - No IP Pass-through Option?

Hello,   I have Hitron CODA - 4582. I have connected an additional Asus router and I want to access NAS over the internet through this new (Asus) router. But it wont allow me because the new router is assigned internal IP and is not visible externall...

z_mak by I've been around
  • 3169 Views
  • 1 replies
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Parental control app for Chromebooks

For those parents who are looking for ways to control their children's use of their Chromebooks, this may be of interest:   https://mobilesyrup.com/2018/12/13/google-chromebook-family-link-parental-control-app/  

Datalink by Resident Expert
  • 1824 Views
  • 1 replies
  • 1 likes

Resolved! One of the devices can't connect to the Internet via wifi or Ethernet

My HP laptop won't connect via wifi or ethernet.  I get the icon with the exclamation point & it says connected no internet access.  The Toshiba laptop connect so does the Moto g5.  So I don't think it's the modem.  The modem is several years old. I ...

Sunbird by I plan to stick around
  • 14979 Views
  • 16 replies
  • 0 likes