When I tap on ‘set up cellular’ on my iPhone, it immediately goes to the ‘My Rogers’ page and shows a red triangle with an exclamation mark in it and ‘ok’ underneath. when I select ‘ok’ it just bring me back to iPhone settings. I can’t get past that ...
When is Rogers going to support this?I tried ordering 2 apple watch SE through customer service and they offered the "FREE watch plan for 2 years" promo but they don't do the orders online or on phone, said I had to go into the store so I called 8 lo...
Hello Roger’s Community / Admins As of 2024 January End. I am trying really hard to get this Apple Watch Ultra get Cellular Connection and Data Working - It was working perfectly fine last year, in 2024 we changed the plan to more discounted ...
How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing? **Labels Added**
Since Rogers still doesn't offer family sharing options for an Apple Watch for a kid, I'm wondering if it's possible to get a data only plan for an Apple Watch? I just want my daughter to be able to use her apple watch without a phone in order to con...
Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...
Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...
Had the Apple Watch battery replaced, restored everything when I got it back. But I can't activate the cellular on the watch. 1) When I click on My Watch > Cellular, I have a link to "set up cellular". I tap that, and am brought to a page with a bu...
Going to be buying an I watch soon with the cellular possibilities. I want to be able to use it with data when I don’t have my phone with me. What is the cost at Rogers to add this to my plan? **Labels Added**
Trying to trade in my apple watch 7, it is asking for an imei number which I can't find on the watch ***Edited Labels***
Hello, I am trying to setup Cellular through the app. I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan. I got past this the first time and it seemed to get stuck wh...
When I try and complete the cellular setup of my Apple Watch Series 7 (watchOS 10.3) via the Watch app (iPhone 15 Pro, iOS 17.3), it begins to open the Rogers.com website, but can't seem to connect. ***Edited Labels***
I cannot bypass the MFA (captcha) to set up the cellular connection on my new Apple Watch.I can’t turn off the MFA o n my account either.Need help!!! ***Edited Labels***
I reserved the apple watch ultra 2 and the iphone 15 pro max natural 256 on October 1st and paid the $40 reservation fee for both devices. Been checking the count down every other day until yesterday I signed in to check only to find the watch vanish...
I just purchased a new Ultra 2 watch.I have cellular for my old series 4 watch.I unpaired the old watch. I updated both iPhone14 pro max and ultra to their respective iOS 17’s.Watch is working but I am unable to connect the cellular back to the new w...
I replaced my Apple Watch SE, but I am unable to link my existing Rogers watch plan to the replacement watch. After completing my 911 address I get a "something went wrong" screen: "Your smartwatch plan has been activated and added to your account b...
I am trying to connect my apple watch to cellular but it says no sim and wont connect please help **Labels Added**
Hi I was curious I reserved the Apple Watch Ultra 2 and it says 47 in cue only moved one number in days how long does it usually take or is there a way to check. *** Edited Labels ***
Hi I am getting error WS508 while I am trying to set cellular on my new watch. Rogers store has set up the SIM and added to my plan but when go to set up cellular on Watch app and I log in and fill up the 911 address and validate it (even selecting t...
Some similar issues I see but mine is a tad different. I had active cellular on an Apple Watch…. It stopped working so I completely erased and unpaired before sending back to Apple. Now trying to add my new watch to the existing Apple Watch plan. Pho...