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Forum Posts

Data Only Plan Apple Watch

Since Rogers still doesn't offer family sharing options for an Apple Watch for a kid, I'm wondering if it's possible to get a data only plan for an Apple Watch? I just want my daughter to be able to use her apple watch without a phone in order to con...

Nougat42 by I've been here awhile
  • 1029 Views
  • 3 replies
  • 1 likes

Resolved! Pairing Apple Watch SE with Family Sharing

How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing?   **Labels Added**    

CS-H by I've been here awhile
  • 11610 Views
  • 25 replies
  • 2 likes

Resolved! Apple Watch 8 Error During Cellular Data Setup

I am receiving error WS300 when trying to set up Cellular Data through the Watch app. I have visited two stores and the staff have not been able to provide me with a solution. Can anyone help?     ***Edited Labels***

cdmren by I've been around
  • 2085 Views
  • 4 replies
  • 1 likes

Resolved! Unable to set up Apple Watch cellular feature with my iPhone 14.

As regards the subject, It’s been a frustrating 15 days trying to activate the cellular feature on my newly acquired watch. This is because I moved from Fido to Rogers solely because of this feature, bought the Series 8 solely because of this feature...

DannyA1 by I've been here awhile
  • 8647 Views
  • 14 replies
  • 0 likes

Resolved! Unable to add my Apple Watch to My Cellular Plan

When I tap on ‘set up cellular’ on my iPhone, it immediately goes to the ‘My Rogers’ page and shows a red triangle with an exclamation mark in it and ‘ok’ underneath. when I select ‘ok’ it just bring me back to iPhone settings. I can’t get past that ...

Skyluna by I've been here awhile
  • 2321 Views
  • 3 replies
  • 0 likes

Resolved! Unable to Add Apple Watch to My Cellular Plan

Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...

Qubit by I plan to stick around
  • 15059 Views
  • 23 replies
  • 2 likes

Rogers Account Ineligible for Cellular on Apple Watch

Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...

oliviaduke by I've been here awhile
  • 6735 Views
  • 14 replies
  • 1 likes

Replaced apple watch 6, Activation Error / No way to "unlink" old phone

Had the Apple Watch battery replaced, restored everything when I got it back.  But I can't activate the cellular on the watch.  1) When I click on My Watch > Cellular, I have a link to "set up cellular". I tap that, and am brought to a page with a bu...

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pinetree by I've been here awhile
  • 2929 Views
  • 12 replies
  • 0 likes

Apple Watch Pricing

Going to be buying an I watch soon with the cellular possibilities. I want to be able to use it with data when I don’t have my phone with me. What is the cost at Rogers to add this to my plan?   **Labels Added**    

Oscar9 by I've been here awhile
  • 6707 Views
  • 3 replies
  • 0 likes

Trade in Apple Watch 7

Trying to trade in my apple watch 7, it is asking for an imei number which I can't find on the watch     ***Edited Labels***

Ssrr5 by I've been around
  • 960 Views
  • 1 replies
  • 0 likes

Apple Watch 7 error message trying to set up Cellular

Hello,   I am trying to setup Cellular through the app.  I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan.  I got past this the first time and it seemed to get stuck wh...

SUCV by I've been around
  • 745 Views
  • 1 replies
  • 0 likes

Apple Watch Ultra 2 - Reservation

I reserved the apple watch ultra 2 and the iphone 15 pro max natural 256 on October 1st and paid the $40 reservation fee for both devices. Been checking the count down every other day until yesterday I signed in to check only to find the watch vanish...

ferasbulbul by I've been here awhile
  • 1299 Views
  • 2 replies
  • 1 likes

Re-pairing new Ultra 2 watch

I just purchased a new Ultra 2 watch.I have cellular for my old series 4 watch.I unpaired the old watch. I updated both iPhone14 pro max and ultra to their respective iOS 17’s.Watch is working but I am unable to connect the cellular back to the new w...

princessjo by I've been around
  • 1264 Views
  • 1 replies
  • 1 likes

Setting up Cellular on replacement Apple Watch SE

I replaced my Apple Watch SE, but I am unable to link my existing Rogers watch plan to the replacement watch.  After completing my 911 address I get a "something went wrong" screen: "Your smartwatch plan has been activated and added to your account b...

bacan2012 by I plan to stick around
  • 3016 Views
  • 6 replies
  • 0 likes

Watch Reservation - Apple Watch Ultra 2

Hi I was curious I reserved the Apple Watch Ultra 2 and it says 47 in cue only moved one number in days how long does it usually take or is there a way to check.   *** Edited Labels ***

Wardrobe27 by I've been around
  • 1970 Views
  • 5 replies
  • 0 likes