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Forum Posts

Apple Watch 7 Series Cellular Issue

I received an Apple Watch 7 series with cellular as a gift. I contacted Rogers to have it added to my data plan. A phone number was assigned to it but when I go into the Watch App on my phone I cannot sign in to Rogers to finish setting up the cellul...

NdeMello by I've Been Around
  • 935 Views
  • 9 replies
  • 0 likes

Apple Watch SE (GPS + Cellular) Issue

I tried to add my Apple Watch to the plan, but there is one error message showing up:"This Apple Watch does not support Rogers cellular in this region. Apple Watch can only be used with cellular plans that are certified by your carrier, and for your ...

vinificado by I've Been Here Awhile
  • 298 Views
  • 3 replies
  • 0 likes

Apple Family Setup

Hello everyone,   I didn't find anything related to Family Setup here so my question is: Can we expect Apple Family Setup feature for Apple Watch this year?       ***Added Labels***

veilofsun by I'm Here A Lot
  • 9819 Views
  • 90 replies
  • 3 likes

transfer eSIM to a new devices

Apple provide the function to transfer eSIM card but it seems not working with my eSIM from Rogers. Anyone knows why? Thank you       ***Added Labels***

edqiao by I've Been Around
  • 3235 Views
  • 2 replies
  • 0 likes

Apple Watch Series 7

Does anyone know when Rogers will start selling the Apple Watch Series 7?   *** Edited Labels ***

J04DAN1 by I Plan to Stick Around
  • 1849 Views
  • 6 replies
  • 0 likes

Apple Watch Series 6 Ordering

Any idea on how often Rogers sends out the Apple Watch Series 6? I reserved a 44mm space gray last Tuesday and still 152 in line. It went down only 3 since Tuesday. I'm thinking that it's probably just people cancelling their reservation.     ***Adde...

JoëlD by I Plan to Stick Around
  • 2330 Views
  • 12 replies
  • 1 likes

Apple watch registration not working

New Apple Watch 6. Trying to register on phone through Watch app. Get to MyRogers signin page to activate cellular service on my watch. I enter my userid and password and press "Sign in" but have been getting "Sorry there's an issue on our end. Thank...

vmullan by I'm Here A Lot
  • 3181 Views
  • 12 replies
  • 0 likes

Resolved! Using Apple Watch without iPhone nearby

I paired it up with my iPhone 7 and while iPhone is ON i can make calls and use data and messages on my apple watch but when i turn the iPhone OFF only phone call work on apple watch while data and messages dont work at all.Am i doing something wrong...

joker by I've Been Here Awhile
  • 3989 Views
  • 13 replies
  • 0 likes

How do I add an Apple Watch to my Infinite Plan?

I just got a new Apple Watch SE and was trying to set up the cellular. I have an infinite plan, the instruction says I will see a choice between “add to the infinite plan” or “ add a new plan” when I set it up. However there was only one option for m...

vanessaxiao by I've Been Here Awhile
  • 2993 Views
  • 8 replies
  • 0 likes

Not using promo Ipad line, can I trade/upgrade for an apple watch?

Back when I got my iphone 11 they had a promotion for an iPad for $10 a month. I took the deal thinking I would use it...but I don't, at all. I haven't turned it on in months. The screen on the 11 max is big enough for casual browsing. So now I am wo...

analogboy by I Plan to Stick Around
  • 1189 Views
  • 3 replies
  • 0 likes

Apple watch ordering

I have been trying for over two months to order an Apple watch via Rogers.Online chat and phone agent both said that I need to order in store. In two separate stores, I got two separate answers: only the call centre can order it to a store, and go to...

jmclea01 by I've Been Here Awhile
  • 1775 Views
  • 3 replies
  • 0 likes

Apple Watch 5 now available to preorder!

Looks like Rogers has decided to add the 44mm series 5 Gold Stainless Steel Apple to the lineup of new watches available to be preordered.https://www.rogers.com/consumer/wireless/apple-watch     ***Added Labels***

Aspect22 by I Plan to Stick Around
  • 3290 Views
  • 34 replies
  • 1 likes

Apple Watch Activation Errors 509 or 513

Hi guys,I am having trouble when I am activating my iwatch. I was given the e-sim number and the $10 plan was added. However my the plan cannot be add into my iwatch and the error numbers are either 509 or 513. I called technician support and he sugg...

lyifan by I've Been Here Awhile
  • 2434 Views
  • 5 replies
  • 0 likes

iPhone 8 Plus on Rogers network and gps series 4 iwatch

Hi, I have a iPhone 8 Plus and iwatch series 4 gps paired to my iPhone, when I get a voice mail notification on my iwatch.  I try to listen to the voice mail via my iwatch and it only shows access voice mail on iPhone.  There are no options to listen...

dreadnot by I'm Here A Lot
  • 1731 Views
  • 4 replies
  • 0 likes

Resolved! Apple Watch Series 3 - Sale

I noticed that the Apple Watch Series 3 is on sale if you buy it out right for 289 but then I also noticed a thing saying that you save 240 when you buy it and the first three months is on Rogers but what if you don’t want to activate the cellular op...

Apple Watch Data Plan: Is It Worth the Hassle?

Back in October I was in a similar situation with my AW4. After a lot of hassle and enormous time wasted, RogersMaude here helped and solved the problem. My AW4 has been able to connect to the Rogers network flawlessly since.   However, after three m...

MichaelYYZ by I Plan to Stick Around
  • 2546 Views
  • 4 replies
  • 0 likes

PSA - DO NOT update Series 4 Apple Watches to 5.1

My series 4 watch is bricked.Tons of stories online of this happening. It’s a massive issue. Apple support are working on it. No ETA right now.If you have a watch stuck at the Apple logo, leave it off the power and let the battery drain and eventuall...

nasa25 by I'm a Trusted Contributor
  • 2770 Views
  • 11 replies
  • 1 likes

Resolved! Clarification on $250 off promo when activating an iPhone and Apple Watch

I was just on a live chat and the agent had no idea what I was talking about and transferred me to retentions which was an infinite wait. Got fed up and ended the chat. So here’s my question. It’s pretty simple:I upgraded one of my lines from an iPho...

nasa25 by I'm a Trusted Contributor
  • 2644 Views
  • 4 replies
  • 0 likes

Apple Watch Transfer exisiting data plan

Anyone know on how re-setup existing data plan on apple watch? I noticed that once you setup plan once, let say you wipe your watch or get new one and want to re-use watch pan that your already have, rogers does not seem to let you to select plan you...

dstochmal by I've Been Here Awhile
  • 1289 Views
  • 1 replies
  • 0 likes

Resolved! Apple Watch Series 4 Device Protection

Hello Everyone,                Any one knows if Rogers is giving Device Protection for Series 4 Watch.    *** Edited Labels ***

prakaash by I've Been Here Awhile
  • 2499 Views
  • 4 replies
  • 0 likes