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Forum Posts

RCS on iOS

Hi,I'm on iOS Beta 3 and so far, Bell, Telus and Freedom have RCS enabled. Do you guys plan on activating the feature in the near future?

TwitchyPuppy by I'm a reliable contributor
  • 937 Views
  • 11 replies
  • 1 likes

Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a trusted contributor
  • 92579 Views
  • 604 replies
  • 1 likes

Resolved! Unable to receive sms verification codes

I switched to Rogers yesterday from Telus, and to my negative surprise I am no longer able to receive sms verification codes sent by websites like CRA, TD, Affirm etc.Is there a way to fix this?   **Labesl Added**

IreneT1 by I've been around
  • 13981 Views
  • 36 replies
  • 0 likes

Resolved! Recover deleted texts

Hi, I needed help with recovering deleted texts I sent on my phone. It was probably from 2 years ago. I don’t need the content I just the number I texted. Is there someone I can email?Thanks in advance!   **Labels Added**    

Rodshi by I've been here awhile
  • 263 Views
  • 3 replies
  • 0 likes

Group texts Can’t text

I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...

ADree by I've been here awhile
  • 1790 Views
  • 8 replies
  • 1 likes

Certified Pre-Owned

Was wondering about the certified pre-owned iphones (14 pro or 15 pro).  My main concern is the battery health.  The options for the CPO are like new and lightly used.  I would be going with the 'like new' version but was wondering if the phones woul...

Facetime Calls charged under INTL. LD

Got charged Long Distance for Facetime Calls to a friend in USA. If I was charged for Date Usage which is more applicable as per Apple instead of LD, I can understand but even that wouldn't hold accurate (as was on WiFi, I believe and have unlimited ...

Max119 by I've been here awhile
  • 243 Views
  • 1 replies
  • 0 likes

How to file a repair service for my Iphone?

I added the device protection plan from Rogers when I get my Iphone 15 Pro Max from Rogers, now my phone screen is cracked. I want a repair, and I filed a request online. However, it said that "You are being redirected to Apple to complete the repair...

sold a bad iphone

I phone 15. Had issue with the phone. Now Apple has it to repair the phone and Rogers says I still have to pay full price for the Phone. Prior to buying the Phone I was conned into getting an I phone  The girl at Canadian Tire gave me the whole spell...

Finding serial number for old iPhone (Apple class action)

Hello! I purchased an iPhone 7 in 2016 and I am eligible for the Apple throttling class action but to register I need to input the serial number of my iPhone. I bought it from Roger’s and I could find the maintenance agreement pdf which in principle ...

Qubit by I plan to stick around
  • 4313 Views
  • 9 replies
  • 3 likes

Rogers 5G multi sim card

Just received an iphone 13 with a multi sim card.  How do I trim the card so that I end up with only the nano size?  It's not apparent from looking at the card.  Don't want to damage the SIM right out of the box!   **Labels Added**

percina by I've been around
  • 495 Views
  • 2 replies
  • 0 likes

Resolved! Pairing Apple Watch SE with Family Sharing

How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing?   **Labels Added**    

CS-H by I've been here awhile
  • 4634 Views
  • 14 replies
  • 1 likes

Apple Family Setup

Hello everyone,   I didn't find anything related to Family Setup here so my question is: Can we expect Apple Family Setup feature for Apple Watch this year?       ***Added Labels***

veilofsun by I'm here a lot
  • 35427 Views
  • 114 replies
  • 4 likes

Rogers iPhone Voice Mail 😖

This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...

TyGuyMTL by I've been around
  • 615 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Can't send SMS text messages unless replying to an SMS

When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've been around
  • 2706 Views
  • 3 replies
  • 0 likes