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Forum Posts

No BLACK DEALS ON iPhone 16 PRO ? (Rogers)

This sucks. The straight up 16 has deals but if you wanna go PRO it’s sucks to be you?This is unbelievable. Better come a deal within 30 days because I have to upgrade TODAY.And it’s up to the Buyer to follow the dozen of authorized Rogers retailers ...

dbaldwin436 by I've been here awhile
  • 667 Views
  • 4 replies
  • 0 likes

Resolved! Unable to add my Apple Watch to My Cellular Plan

When I tap on ‘set up cellular’ on my iPhone, it immediately goes to the ‘My Rogers’ page and shows a red triangle with an exclamation mark in it and ‘ok’ underneath. when I select ‘ok’ it just bring me back to iPhone settings. I can’t get past that ...

Skyluna by I've been here awhile
  • 796 Views
  • 3 replies
  • 0 likes

Resolved! Unable to receive sms verification codes

I switched to Rogers yesterday from Telus, and to my negative surprise I am no longer able to receive sms verification codes sent by websites like CRA, TD, Affirm etc.Is there a way to fix this?   **Labesl Added**

IreneT1 by I've been around
  • 23389 Views
  • 38 replies
  • 0 likes

Resolved! Pairing Apple Watch SE with Family Sharing

How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing?   **Labels Added**    

CS-H by I've been here awhile
  • 7626 Views
  • 20 replies
  • 2 likes

iphone 15pm backordered with no update on status

Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update  Thank you  

yhk by I've been here awhile
  • 1614 Views
  • 7 replies
  • 1 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 15605 Views
  • 23 replies
  • 2 likes

Resolved! Unable to add Rogers Yahoo mail account to iPhone native Mail App

Since the IOS upgrade to IOS 18, a problem has arisen in the iphone's native app.  In particular, it is the "Add Account" feature where you no longer able to add a new Rogers Yahoo email account or update a new password (that you may have changed as ...

Nancy12 by I plan to stick around
  • 12871 Views
  • 43 replies
  • 1 likes

6 hour voicemail?

I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How?   **Labels Updated**    

“Push” mail notification on Rogers Yahoo mail

As far as I can see with a Rogers Yahoo email account, and an Apple Mail client working with the latest iOS, “push” mail is not possible, and it must be fetched. Why is this? Any references to “push” email notification that I have read online state t...

mhancock0 by I'm here a lot
  • 4415 Views
  • 7 replies
  • 0 likes

Pre-certified Device

How long does it usually take to get a pre-certified phone?   **Labels Updated**    

Resolved! Switching SIM to another phone.

When I get a new phone, can I just switch the SIM card over, without having to change anything in my Rogers account?       ***Edited Labels***

ctuck by I've been around
  • 485 Views
  • 1 replies
  • 0 likes

Device protection is fraud

I enrolled in device protection due to my tendency to drop my phone frequently. After dropping my phone, I sent it in for repairs under the protection plan, but when it was returned, no repairs had been made. Upon further investigation, I discovered ...

wogus by I've been here awhile
  • 675 Views
  • 3 replies
  • 0 likes

Who to call from Spain

I tried +1…, 001, 011, nothing works, is my settings not correct?I had no issue calling from France last week.     ***Added Label***

Luc02 by I've been around
  • 679 Views
  • 1 replies
  • 0 likes

Facetime Calls charged under INTL. LD

Got charged Long Distance for Facetime Calls to a friend in USA. If I was charged for Date Usage which is more applicable as per Apple instead of LD, I can understand but even that wouldn't hold accurate (as was on WiFi, I believe and have unlimited ...

Max119 by I've been here awhile
  • 1002 Views
  • 2 replies
  • 0 likes

Back Order

Hi,When i ordered an iphone 15 it said it was ready to be shipped and would arrive in 1-2 weeks. I ordered the phone on the 13th of august and now it says back ordered as the status. Is there a way to know how long does back order mean? or if it’s av...

alycianne by I've been around
  • 574 Views
  • 1 replies
  • 0 likes

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've been around
  • 4150 Views
  • 5 replies
  • 0 likes

Apple Watch Pricing

Going to be buying an I watch soon with the cellular possibilities. I want to be able to use it with data when I don’t have my phone with me. What is the cost at Rogers to add this to my plan?   **Labels Added**    

Oscar9 by I've been here awhile
  • 5190 Views
  • 3 replies
  • 0 likes