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Forum Posts

Apple Watch 7 Series Cellular Issue

I received an Apple Watch 7 series with cellular as a gift. I contacted Rogers to have it added to my data plan. A phone number was assigned to it but when I go into the Watch App on my phone I cannot sign in to Rogers to finish setting up the cellul...

NdeMello by I've Been Around
  • 935 Views
  • 9 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've Been Around
  • 165 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm Here A Lot
  • 653 Views
  • 8 replies
  • 0 likes

Dual SIM - Voicemail issue

 hi - i have  dual sim on my Iphone 11. One physical, the other one eSIM. Voice/data all works perfectly. The only thing I can't seem to figure out is voicemail. I don't get a notification on my phone when I have a VM, in fact unless I dial in (*98) ...

dg14 by I've Been Here Awhile
  • 507 Views
  • 3 replies
  • 0 likes

“Push” mail notification on Rogers Yahoo mail

As far as I can see with a Rogers Yahoo email account, and an Apple Mail client working with the latest iOS, “push” mail is not possible, and it must be fetched. Why is this? Any references to “push” email notification that I have read online state t...

mhancock0 by I'm Here A Lot
  • 1098 Views
  • 5 replies
  • 0 likes

Apple Family Setup

Hello everyone,   I didn't find anything related to Family Setup here so my question is: Can we expect Apple Family Setup feature for Apple Watch this year?       ***Added Labels***

veilofsun by I'm Here A Lot
  • 9818 Views
  • 90 replies
  • 3 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've Been Here Awhile
  • 8943 Views
  • 21 replies
  • 2 likes

Porting request.

I send a porting request to Rogers on Dec 26th and my number has not been ported to the new carrier. Please help     ***Edited Labels***

Hkhk1 by I've Been Around
  • 209 Views
  • 2 replies
  • 0 likes

5th Generation iPad Pro

Is Rogers planing on making new iPad Pro ( 2021) available to costumers ?     ***Added Labels***

LiAs by I've Been Here Awhile
  • 1629 Views
  • 4 replies
  • 0 likes

transfer eSIM to a new devices

Apple provide the function to transfer eSIM card but it seems not working with my eSIM from Rogers. Anyone knows why? Thank you       ***Added Labels***

edqiao by I've Been Around
  • 3234 Views
  • 2 replies
  • 0 likes

Resolved! iOS 15.1

I updated my 12 pro to iOS 15.1 today and now I have no cellular connectivity. It shows 5g, LTE, 3G and the typical strength of the signal yet I have no access to it. Wifi works fine. Anyone else having issues?     **Labels Added**

Apple Music Promo - How does it work?

I have recently signed up for a Rogers Infinite plan. It currently comes with a six-month free Apple Music promotion, and is available for "new and existing Apple Music customers".   How does this work, since I already have an Apple Music subscriptio...

MichaelYYZ by I Plan to Stick Around
  • 1430 Views
  • 11 replies
  • 0 likes

Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a Trusted Contributor
  • 19190 Views
  • 600 replies
  • 1 likes

Cannot make calls.

iPhone 7. Why can I not make calls when away from my home network? What should be the phone’s settings to enable this?       ***Added Labels***

Gillder by I've Been Here Awhile
  • 1088 Views
  • 2 replies
  • 0 likes

Apple Watch Series 6 Ordering

Any idea on how often Rogers sends out the Apple Watch Series 6? I reserved a 44mm space gray last Tuesday and still 152 in line. It went down only 3 since Tuesday. I'm thinking that it's probably just people cancelling their reservation.     ***Adde...

JoëlD by I Plan to Stick Around
  • 2330 Views
  • 12 replies
  • 1 likes