Apple
Anything to do with iPhones, iPads, iOS and anything else Apple.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Certified Pre-Owned

Was wondering about the certified pre-owned iphones (14 pro or 15 pro).  My main concern is the battery health.  The options for the CPO are like new and lightly used.  I would be going with the 'like new' version but was wondering if the phones woul...

Facetime Calls charged under INTL. LD

Got charged Long Distance for Facetime Calls to a friend in USA. If I was charged for Date Usage which is more applicable as per Apple instead of LD, I can understand but even that wouldn't hold accurate (as was on WiFi, I believe and have unlimited ...

Max119 by I've been here awhile
  • 165 Views
  • 1 replies
  • 0 likes

How to file a repair service for my Iphone?

I added the device protection plan from Rogers when I get my Iphone 15 Pro Max from Rogers, now my phone screen is cracked. I want a repair, and I filed a request online. However, it said that "You are being redirected to Apple to complete the repair...

sold a bad iphone

I phone 15. Had issue with the phone. Now Apple has it to repair the phone and Rogers says I still have to pay full price for the Phone. Prior to buying the Phone I was conned into getting an I phone  The girl at Canadian Tire gave me the whole spell...

Finding serial number for old iPhone (Apple class action)

Hello! I purchased an iPhone 7 in 2016 and I am eligible for the Apple throttling class action but to register I need to input the serial number of my iPhone. I bought it from Roger’s and I could find the maintenance agreement pdf which in principle ...

Qubit by I plan to stick around
  • 3449 Views
  • 9 replies
  • 3 likes

Rogers 5G multi sim card

Just received an iphone 13 with a multi sim card.  How do I trim the card so that I end up with only the nano size?  It's not apparent from looking at the card.  Don't want to damage the SIM right out of the box!   **Labels Added**

percina by I've been around
  • 358 Views
  • 2 replies
  • 0 likes

empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarkete...

SeastaR22 by I've been around
  • 17974 Views
  • 14 replies
  • 1 likes

Likewize device protection

My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document.   **Labels Added**

SARB21491 by I've been here awhile
  • 457 Views
  • 3 replies
  • 0 likes

iPhone not sending sms to Android

All of a sudden in the past two weeks my iPhone has stopped sending text messages to any Android phones. I’ve checked ALL required settings and they are correct. I’ve also wiped and restored the iPhone to default to make sure there are no conflicts. ...

Rogers iPhone Voice Mail 😖

This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...

TyGuyMTL by I've been around
  • 466 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Can't send SMS text messages unless replying to an SMS

When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've been around
  • 2568 Views
  • 3 replies
  • 0 likes

Buying a white iphone 15 pro max with Rogers EPP is impossible??

I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...

Resolved! Rogers Does Not Support iPhone Live Voicemail Properly

Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+? 

Paul_M by I plan to stick around
  • 9821 Views
  • 38 replies
  • 4 likes

iPhone 15 Pro not ringing

Tried to fire up new phone from my iPhone 14, can’t get new iPhone 15 pro to ring and have reset the old one thinking that may have been the problem… help please. !   *** Edited Labels ***

Ronmacg by I've been around
  • 436 Views
  • 1 replies
  • 0 likes

Resolved! iPhone Visual Voicemail

I am trying to add a line to my Infinite plan for my wife. I am selecting the option for a separate line on same account but not sharing data. I am bringing my own device (an iPhone 15). I select a 60Gb plan. When I get to AddOns I only see Premium V...

vmullan by I'm here a lot
  • 726 Views
  • 1 replies
  • 0 likes

Unable to Set Up WiFi Calling

Unable to process request at this time when trying to enable wifi calling on iPhone   Similar issue as these other posts, except I've tried all the methods in those posts and have been talking to tech support to no avail. Opened a ticket and it was s...

booruce by I plan to stick around
  • 735 Views
  • 1 replies
  • 0 likes