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Resolved! My Mic

Can you also check my mic for my microphone make sure it’s not turn on as left on in the back end I need a system check on my personal information and to make sure my device and network are secure      ***Added Labels***

larexpo by I've Been Here Awhile
  • 227 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

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Resolved! Cannot Set Up Apple Watch Cellular on New iPhone 14 Pro Max

Hello,   I received my Apple iPhone 14 Max Pro today and I cannot Set Up Cellular for my Apple Watch Series 6 on it. After I press Set Up Cellular on the iPhone, the My Rogers sign-in page opens up. I input the MyRogers Username and then the Password...

MichaelYYZ by I Plan to Stick Around
  • 353 Views
  • 2 replies
  • 0 likes

Cannot enable wi-fi calling (eSIM + SIM config)

Hi all,   Just became Rogers customer yesterday and got an eSIM with one of Rogers Infinite plans. Everything works great, getting 5G signal, etc etc.    Rogers is an eSIM and I also have a physical Koodo SIM installed. I can enable and use wi-fi cal...

Bittabola by I've Been Around
  • 157 Views
  • 1 replies
  • 0 likes

Dual SIM - Voicemail issue

 hi - i have  dual sim on my Iphone 11. One physical, the other one eSIM. Voice/data all works perfectly. The only thing I can't seem to figure out is voicemail. I don't get a notification on my phone when I have a VM, in fact unless I dial in (*98) ...

dg14 by I've Been Here Awhile
  • 1496 Views
  • 4 replies
  • 0 likes

13 pro back order

How long is wait?   *** Edited Labels ***

CC666 by I've Been Around
  • 225 Views
  • 1 replies
  • 0 likes

Incorrect Location Display

My rogers apple phone has been displaying all  local Saskatchewan and Halifax calls as United States calls.I called a week ago and they said they are working on it. I just hope they dont mess up my phone bills.Has anyone else experienced a similar pr...

bianka34 by I've Been Here Awhile
  • 2928 Views
  • 12 replies
  • 0 likes

How do I Change the Display Name for my Outgoing Calls?

Hi Ihave a problem with caller id. We have two SIM cards on both of them outgoing caller id is my sister’s name whose id we gave to you. But we want different caller ids on both sim cards. We need help.Thanks.   **Labels Added**    

empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarkete...

SeastaR22 by I've Been Around
  • 12056 Views
  • 13 replies
  • 1 likes

Resolved! Voicemail storage

Is there any way to store voicemail messages for longer than 10 days?- I have an Iphone8. TY       ***Added Labels***

jakd1 by I've Been Around
  • 409 Views
  • 1 replies
  • 0 likes

Blocking Outgoing Long Distance Calls on iPhone

Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.

pnantel by I've Been Around
  • 593 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm Here A Lot
  • 2427 Views
  • 8 replies
  • 0 likes

Carriers setting Rogers50.0

Carriers setting Rogers50.0 is Not compatible with AT&T and Verizon wireless network. You can use data but can’t make any call since they have stopped 3G network my buddy has carriers setting Rogers 49.1 is working perfectly we are travelling togethe...

Hardee by I've Been Around
  • 486 Views
  • 1 replies
  • 0 likes

Resolved! Disabling Amber alert on iphone

How do I disable amber alert on my iphone ios 12?   When I googled it, we can go to settings/notifications and scroll down to government alerts and we should have the options to disable amber alerts and/or emergency alerts. But these options are miss...

fodase by I've Been Around
  • 76377 Views
  • 21 replies
  • 0 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've Been Here Awhile
  • 10069 Views
  • 21 replies
  • 2 likes