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Forum Posts

WhatsApp not working with new iPhone 16 Pro Max

hi, i have a question about the iphone16 pro max, i really don t know if i have a problem with mine or it s the whatsapp doesnt work proprely with iphone 16, since i got it, there are some features not working with whatsapp, like when you go to whats...

bm29 by I've been around
  • 115 Views
  • 1 replies
  • 0 likes

Rogers Mastercard

I might purchase a CPO Iphone 16 online with my Rogers Mastercard. The delivery time is 4 weeks+. Will Rogers charge me on the day the order is placed, or on the day that the iphone is delivered to me?

Eaac by I've been around
  • 87 Views
  • 1 replies
  • 0 likes

Unable to receive SMS while roaming

Hello,   I used to receive SMS messages, such as verification codes, up until November last year. However, since then, I have not been able to receive any text messages from any person, website, app, or even from Rogers themselves. I have two iPhones...

RCS iOS to Android long distance?

For as long as I can remember imsg was exclusive to Apple and if u wanted to txt internationally the person on the other end would have to have an iPhone as well so that you could communicate through iMessage without racking up long distance charges....

No BLACK DEALS ON iPhone 16 PRO ? (Rogers)

This sucks. The straight up 16 has deals but if you wanna go PRO it’s sucks to be you?This is unbelievable. Better come a deal within 30 days because I have to upgrade TODAY.And it’s up to the Buyer to follow the dozen of authorized Rogers retailers ...

dbaldwin436 by I've been here awhile
  • 1205 Views
  • 4 replies
  • 0 likes

Resolved! Unable to add my Apple Watch to My Cellular Plan

When I tap on ‘set up cellular’ on my iPhone, it immediately goes to the ‘My Rogers’ page and shows a red triangle with an exclamation mark in it and ‘ok’ underneath. when I select ‘ok’ it just bring me back to iPhone settings. I can’t get past that ...

Skyluna by I've been here awhile
  • 1415 Views
  • 3 replies
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Resolved! Username for new mobile number

Hello, please help clarify for me. I currently have a rogers account number with my own BYOD mobile plan. Rogers customer service setup a new mobile account under my name (in order to get a special rate) for my wife to port her cell plan over. When I...

Klempford by I plan to stick around
  • 2234 Views
  • 6 replies
  • 0 likes

empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarkete...

SeastaR22 by I've been around
  • 22517 Views
  • 16 replies
  • 1 likes

iPhone 10 - Cannot phone out - I can accept calls normally.

The last few days, when I try to call out on my iPhone 10, it always shows calling but nothing happens and then it cuts out- call failed message appears.  Has been going on for 3 days, doesn’t matter who I call.  I can accept calls normally. In Vanco...

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 16648 Views
  • 23 replies
  • 2 likes

Likewize device protection

My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document.   **Labels Added**

SARB21491 by I've been here awhile
  • 8511 Views
  • 33 replies
  • 1 likes

Resolved! Unable to add Rogers Yahoo mail account to iPhone native Mail App

Since the IOS upgrade to IOS 18, a problem has arisen in the iphone's native app.  In particular, it is the "Add Account" feature where you no longer able to add a new Rogers Yahoo email account or update a new password (that you may have changed as ...

Nancy12 by I plan to stick around
  • 16181 Views
  • 43 replies
  • 1 likes

Rogers iPhone 16 Pro Max Promo Scam or Real?

I have just had a call centre claiming to be Rogers promotional dept, I listened to the shpeal and asked the person to call me back today. The call came from an entirely different number, I spoke to a couple of people and the 2nd person said they wer...

schmidtj12 by I've been around
  • 2514 Views
  • 2 replies
  • 0 likes

6 hour voicemail?

I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How?   **Labels Updated**    

Pre-certified Device

How long does it usually take to get a pre-certified phone?   **Labels Updated**    

Not getting texts or calls while roaming

The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...

Device protection is fraud

I enrolled in device protection due to my tendency to drop my phone frequently. After dropping my phone, I sent it in for repairs under the protection plan, but when it was returned, no repairs had been made. Upon further investigation, I discovered ...

wogus by I've been here awhile
  • 979 Views
  • 3 replies
  • 0 likes