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Resolved! Unable to add my Apple Watch to My Cellular Plan

When I tap on ‘set up cellular’ on my iPhone, it immediately goes to the ‘My Rogers’ page and shows a red triangle with an exclamation mark in it and ‘ok’ underneath. when I select ‘ok’ it just bring me back to iPhone settings. I can’t get past that ...

Skyluna by I've been here awhile
  • 2734 Views
  • 8 replies
  • 0 likes

empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarkete...

SeastaR22 by I've been around
  • 26016 Views
  • 18 replies
  • 1 likes

Resolved! Restore deleted iMessages?

I ended up deleted in “recently deleted messages” some very important iMessages, and was wondering if there is some way to retrieve them..?   **Labels Updated**    

KiraH by I've been here awhile
  • 940 Views
  • 4 replies
  • 0 likes

iPhone Voicemail Greeting (Reset)

recently got a plan with voicemail, went through the setup and recorded my name as the greeting. i want to reset this or revert to default. spoke to chat and they removed voicemail and re-added it - nothing. i currently do have voicemail under my pla...

abz786 by I've been here awhile
  • 392 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Help Needed with iPhone 14 Pro Max Activation and Screen Issues

Hello, I recently purchased an iPhone 14 Pro Max today, and I am having trouble activating the SIM card – it’s not working. Also, when I press the screen slowly and gently, nothing happens, and the screen doesn’t respond. I’m wondering if I might hav...

Shaw email will not download on iPhone 16.

I got a new phone and cannot download the Shaw email on the new IPhone 16 After with 4 Rogers techRogers. charge me extra $650 on top of $240 for the. Mont of Dec. for 9 days in Mexico.Bell has Can. Mexico and USA free data is that right?       ***Ed...

Brinzei by I've been around
  • 1031 Views
  • 2 replies
  • 0 likes

Resolved! Unable to add Rogers Yahoo mail account to iPhone native Mail App

Since the IOS upgrade to IOS 18, a problem has arisen in the iphone's native app.  In particular, it is the "Add Account" feature where you no longer able to add a new Rogers Yahoo email account or update a new password (that you may have changed as ...

Nancy12 by I plan to stick around
  • 24443 Views
  • 46 replies
  • 1 likes

Resolved! Rogers Does Not Support iPhone Live Voicemail Properly

Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+? 

Paul_M by I plan to stick around
  • 22540 Views
  • 39 replies
  • 4 likes

WhatsApp not working with new iPhone 16 Pro Max

hi, i have a question about the iphone16 pro max, i really don t know if i have a problem with mine or it s the whatsapp doesnt work proprely with iphone 16, since i got it, there are some features not working with whatsapp, like when you go to whats...

bm29 by I've been around
  • 1721 Views
  • 1 replies
  • 1 likes

Rogers Mastercard

I might purchase a CPO Iphone 16 online with my Rogers Mastercard. The delivery time is 4 weeks+. Will Rogers charge me on the day the order is placed, or on the day that the iphone is delivered to me?

Eaac by I've been around
  • 515 Views
  • 1 replies
  • 1 likes

Unable to receive SMS while roaming

Hello,   I used to receive SMS messages, such as verification codes, up until November last year. However, since then, I have not been able to receive any text messages from any person, website, app, or even from Rogers themselves. I have two iPhones...

pierredini by I've been around
  • 1138 Views
  • 2 replies
  • 0 likes

RCS iOS to Android long distance?

For as long as I can remember imsg was exclusive to Apple and if u wanted to txt internationally the person on the other end would have to have an iPhone as well so that you could communicate through iMessage without racking up long distance charges....

No BLACK DEALS ON iPhone 16 PRO ? (Rogers)

This sucks. The straight up 16 has deals but if you wanna go PRO it’s sucks to be you?This is unbelievable. Better come a deal within 30 days because I have to upgrade TODAY.And it’s up to the Buyer to follow the dozen of authorized Rogers retailers ...

dbaldwin436 by I plan to stick around
  • 2182 Views
  • 4 replies
  • 0 likes

Resolved! Username for new mobile number

Hello, please help clarify for me. I currently have a rogers account number with my own BYOD mobile plan. Rogers customer service setup a new mobile account under my name (in order to get a special rate) for my wife to port her cell plan over. When I...

Klempford by I plan to stick around
  • 3619 Views
  • 6 replies
  • 0 likes

iPhone 10 - Cannot phone out - I can accept calls normally.

The last few days, when I try to call out on my iPhone 10, it always shows calling but nothing happens and then it cuts out- call failed message appears.  Has been going on for 3 days, doesn’t matter who I call.  I can accept calls normally. In Vanco...