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Forum Posts

Sim not working

Signed up for rogers 5g account and recieved the sim card but when input it in my phone it says “NO SIM “   *Added Labels*

JRTfonzy by I've Been Around
  • 74 Views
  • 1 replies
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Data Not Working With McAfee Anti Virus and VPM

Recently went through a period of time where my Data service didn't work when I was outside. Tried everything to no avail.  It ocurred to me that my troubles began shortly after installing McAfee anti virus and VPM. I removed it from my phone and voi...

Fridrik by I Plan to Stick Around
  • 121 Views
  • 1 replies
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LTE not working

LTE is not working, Apple Iphone 11 with contract to Jan 2023! So purchased recently.  I cannot receive or call outside of my home WIFI, cannot text or receive texts, no internet outside of my WIFI (home) area.  Causing security issues for me as I tr...

iPad cannot connect to 5G network

I purchased a 5G capable iPad mini 6 and added a Rogers Cellular plan. Rogers is not capable of giving me anything over LTE. My iPhone 12 gets a perfect 5G connection, but my tablet cannot attain anything past LTE. I spent $1200 on this tablet specif...

Incorrect Location Display

My rogers apple phone has been displaying all  local Saskatchewan and Halifax calls as United States calls.I called a week ago and they said they are working on it. I just hope they dont mess up my phone bills.Has anyone else experienced a similar pr...

bianka34 by I've Been Here Awhile
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  • 12 replies
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New iPad Pro 5G Support on Rogers

Now that Rogers is selling the 11 inch iPad Pro with 5G support via the Rogers website, when is Rogers going to actually allow tablets that are capable of 5G on their 5G network? I just learned today while trying to get my new 5G capable iPad Pro on ...

Jvb2112 by I Plan to Stick Around
  • 4666 Views
  • 27 replies
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Resolved! iOS 15.1

I updated my 12 pro to iOS 15.1 today and now I have no cellular connectivity. It shows 5g, LTE, 3G and the typical strength of the signal yet I have no access to it. Wifi works fine. Anyone else having issues?     **Labels Added**

Resolved! Certain Apps Connect over Wi-Fi but not Data.

Hello There are apps on my iphone 6s that will not connect to my security cameras when on cellular but have no problem when on wifi. I have done the network reset, deleted the app and reinstalled, erased the phone and restored from the back up. Still...

Dave2861 by I Plan to Stick Around
  • 12798 Views
  • 53 replies
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iPhone X can’t connect to Rogers network

My iPhone X is unable to connect to Rogers network. I restarted the phone, reset network settings, and re-insert the SIM card. The SIM card works because I put it in an iPhone 6 and it connected to Rogers. Please help.This the 3rd time that it happen...

letsrock by I've Been Here Awhile
  • 4999 Views
  • 10 replies
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Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality.  Previously when at home and connected to wifi, I would have the word...

Ontario by I Plan to Stick Around
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  • 1 replies
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Resolved! "No SIM card installed"

I bought an iPhone X recently, and about once or twice a week, it will tell me there's no SIM card installed. It lasts for minutes, sometimes an hour or more, then the phone will be fine for a long time. This last time it's been fine for well over a ...

Resolved! Apple Watch LTE: 3rd-party apps can't get data?

I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all.   Is there somethi...

benad84 by I've Been Here Awhile
  • 2428 Views
  • 3 replies
  • 0 likes