As regards the subject, It’s been a frustrating 15 days trying to activate the cellular feature on my newly acquired watch. This is because I moved from Fido to Rogers solely because of this feature, bought the Series 8 solely because of this feature...
Hello, please help clarify for me. I currently have a rogers account number with my own BYOD mobile plan. Rogers customer service setup a new mobile account under my name (in order to get a special rate) for my wife to port her cell plan over. When I...
Hello Roger’s Community / Admins As of 2024 January End. I am trying really hard to get this Apple Watch Ultra get Cellular Connection and Data Working - It was working perfectly fine last year, in 2024 we changed the plan to more discounted ...
How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing? **Labels Added**
Hi Community! By now you would've seen our blog about the iPhone 16 Family of Devices! Feel free to post your questions and comments in this thread.
I recently switch plan and phone with you guys but when I’m log in to my telegram account, I don’t receive any activation sms code, I tried everything and it’s been 4 months now
Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...
Hello, I've been trying to set up the cellular on my Apple Watch via the Watch app, and it continues to say "Your Rogers account is no eligible to enable cellular on your Apple Watch. Contact Rogers". I have been trying to work with Rogers (in-store,...
When I get a new phone, can I just switch the SIM card over, without having to change anything in my Rogers account? ***Edited Labels***
Had the Apple Watch battery replaced, restored everything when I got it back. But I can't activate the cellular on the watch. 1) When I click on My Watch > Cellular, I have a link to "set up cellular". I tap that, and am brought to a page with a bu...
OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but f...
I signed up for the phone, paid for it, and why wasn't it delivered to me ***Added Labels***
I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...
I cannot bypass the MFA (captcha) to set up the cellular connection on my new Apple Watch.I can’t turn off the MFA o n my account either.Need help!!! ***Edited Labels***
Unable to process request at this time when trying to enable wifi calling on iPhone Similar issue as these other posts, except I've tried all the methods in those posts and have been talking to tech support to no avail. Opened a ticket and it was s...
I’m in the USA and trying to activate an eSIM using the rogers app on my brand new iPhone 15. It’s not worrying and I am getting contact Rogers messages.Anyone manage to get a US iPhone 15 to work with eSIM? *Added Labels*
I just purchased a new Ultra 2 watch.I have cellular for my old series 4 watch.I unpaired the old watch. I updated both iPhone14 pro max and ultra to their respective iOS 17’s.Watch is working but I am unable to connect the cellular back to the new w...
I replaced my Apple Watch SE, but I am unable to link my existing Rogers watch plan to the replacement watch. After completing my 911 address I get a "something went wrong" screen: "Your smartwatch plan has been activated and added to your account b...
Hi I am getting error WS508 while I am trying to set cellular on my new watch. Rogers store has set up the SIM and added to my plan but when go to set up cellular on Watch app and I log in and fill up the 911 address and validate it (even selecting t...
@Meowmix Let us keep the tradition of helping others navigating the reservation system. ***Edited Labels***