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Resolved! Voicemail storage

Is there any way to store voicemail messages for longer than 10 days?- I have an Iphone8. TY       ***Added Labels***

jakd1 by I've Been Around
  • 202 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm Here A Lot
  • 630 Views
  • 8 replies
  • 0 likes

Resolved! Disabling Amber alert on iphone

How do I disable amber alert on my iphone ios 12?   When I googled it, we can go to settings/notifications and scroll down to government alerts and we should have the options to disable amber alerts and/or emergency alerts. But these options are miss...

fodase by I've Been Around
  • 72172 Views
  • 21 replies
  • 0 likes

Resolved! 5G APN Settings

Hi!I actually have 2 APN related questions, first one being as follows: My iPad 8th Gen’s APN shows lteinternet.apn while my iPhone 12 shows ltedata.apn, does it really matter, connection wise?And the second one being: What APN do I need to enter, in...

Cannot make calls.

iPhone 7. Why can I not make calls when away from my home network? What should be the phone’s settings to enable this?       ***Added Labels***

Gillder by I've Been Here Awhile
  • 1083 Views
  • 2 replies
  • 0 likes

Resolved! Voicemail notifications with no new voicemail

I have a BRAND NEW iPhone XS... like 6 hours old. Just set it up today and ported over my old number from Fido. I CANNOT CANNOT CANNOT get rid of the "New Voice Mail" popup upon restart AND a "red dot" on the voicemail icon in the phone app. (no numb...

jenhill by I've Been Around
  • 91626 Views
  • 10 replies
  • 0 likes

Rogers Wireless Voicemail on iPhone?

I just became a Rogers Wireless customer. I set up my voicemail at instructed but released after you have to dial into to retrieve messages on my iPhone. I would rather it go straight to the voicemail and just click on the symbols it to get ( that’s ...

4Malbec by I've Been Here Awhile
  • 2055 Views
  • 6 replies
  • 0 likes

Resolved! iOS Change Voicemail Password

Understanding that Apple makes changes to iOS options when they supply phones to Rogers, here is something that may have been overlooked either long-term or in recent version changes. I am posting it in case Rogers technical people or developers moni...

mhancock0 by I'm Here A Lot
  • 1179 Views
  • 2 replies
  • 0 likes

Resolved! Set Voicemail to Default

Hey guys! Does anyone know how to reset your voicemail on an iPhone XR so it’s the default way again? The default voicemail is just a lady repeating your number and asking to leave a message, I think. I already have a voicemail greeting and my name s...

Jawed by I Plan to Stick Around
  • 3877 Views
  • 3 replies
  • 0 likes

Ringer

My phone only vibrates when I have an incoming call. There is no moon crescent showing on my screen.       ***Added Labels***

BarbC1 by I've Been Around
  • 877 Views
  • 1 replies
  • 0 likes

Disable Personal Hotspot on iPhone

I have an iPhone 7 with no data.  In the cellular settings, Personal Hotspot there is a wheel/gear spinning all the time.  Is there a way to disable the Personal Hotspot so that it isn't active or trying to connect all the time. I'm guessing this is ...

falcios by I'm a Regular
  • 1815 Views
  • 5 replies
  • 0 likes

Voicemail hack?

I reported this yesterday to Rogers but wanted to see if this has happened to others.I received a suspicious call from a number I didn’t recognize and let it go to voicemail. Once I tried to check the voicemail the same usual feminine voice played......

Elvis2 by I've Been Here Awhile
  • 1724 Views
  • 3 replies
  • 0 likes

Unable to receive alerts through sms.rogers.com

Hello,I'm on-call for work. The system we use will send alerts to our phone. I was previously with Bell, which uses [phone number]@txt.bell.ca, which worked fine. When I switched to Rogers though, the system suggested using sms.rogers.com for the ale...

Blueshift1 by I've Been Here Awhile
  • 1663 Views
  • 3 replies
  • 0 likes

Resolved! Wifi Calling With iOS 12 / 12.0.1

I have two iPhones (SE) with updated Apple IOS 12.0.1 (latest). Since the iOS update (and it could be just coincidence), I no longer seem to have Rogers Wifi Calling functionality.  Previously when at home and connected to wifi, I would have the word...

Ontario by I Plan to Stick Around
  • 4130 Views
  • 1 replies
  • 0 likes