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Resolved! Rogers Unable to Enable Wifi Calling

I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...

Group texts Can’t text

I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...

ADree by I've been here awhile
  • 141 Views
  • 4 replies
  • 0 likes

Resolved! Voicemail notifications with no new voicemail

I have a BRAND NEW iPhone XS... like 6 hours old. Just set it up today and ported over my old number from Fido. I CANNOT CANNOT CANNOT get rid of the "New Voice Mail" popup upon restart AND a "red dot" on the voicemail icon in the phone app. (no numb...

jenhill by I've been around
  • 147737 Views
  • 13 replies
  • 0 likes

Resolved! Roger’s users manual

Where can I find the Rogers users manual?     ***Edited labels***

Rumi1 by I've been around
  • 969 Views
  • 2 replies
  • 0 likes

How to delete my old Apple watch?

How can I delete my old apple watch?I got a replacement watch and already sent in the old one with factory reset.I’ve been having trouble link my new watch to the cellular account.The iphone watch app doesnt show any messages and just. The exclamatio...

Gbgbgb11 by I've been around
  • 507 Views
  • 1 replies
  • 0 likes

Unable to Change Voicemail Greeting

the button to change my voicemail message had disappeared after recent update.  How do you get button back or is there another way to change voicemail message.       ***Edited Labels***

LTE not working

LTE is not working, Apple Iphone 11 with contract to Jan 2023! So purchased recently.  I cannot receive or call outside of my home WIFI, cannot text or receive texts, no internet outside of my WIFI (home) area.  Causing security issues for me as I tr...

Resolved! Voicemail storage

Is there any way to store voicemail messages for longer than 10 days?- I have an Iphone8. TY       ***Added Labels***

jakd1 by I've been around
  • 918 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm here a lot
  • 5469 Views
  • 8 replies
  • 0 likes

Resolved! Disabling Amber alert on iphone

How do I disable amber alert on my iphone ios 12?   When I googled it, we can go to settings/notifications and scroll down to government alerts and we should have the options to disable amber alerts and/or emergency alerts. But these options are miss...

fodase by I've been around
  • 82028 Views
  • 21 replies
  • 0 likes

Resolved! 5G APN Settings

Hi!I actually have 2 APN related questions, first one being as follows: My iPad 8th Gen’s APN shows lteinternet.apn while my iPhone 12 shows ltedata.apn, does it really matter, connection wise?And the second one being: What APN do I need to enter, in...

Cannot make calls.

iPhone 7. Why can I not make calls when away from my home network? What should be the phone’s settings to enable this?       ***Added Labels***

Gillder by I've been here awhile
  • 1577 Views
  • 2 replies
  • 0 likes

Rogers Wireless Voicemail on iPhone?

I just became a Rogers Wireless customer. I set up my voicemail at instructed but released after you have to dial into to retrieve messages on my iPhone. I would rather it go straight to the voicemail and just click on the symbols it to get ( that’s ...

4Malbec by I've been here awhile
  • 5560 Views
  • 6 replies
  • 0 likes

Resolved! iOS Change Voicemail Password

Understanding that Apple makes changes to iOS options when they supply phones to Rogers, here is something that may have been overlooked either long-term or in recent version changes. I am posting it in case Rogers technical people or developers moni...

mhancock0 by I'm here a lot
  • 1899 Views
  • 2 replies
  • 0 likes

Resolved! Set Voicemail to Default

Hey guys! Does anyone know how to reset your voicemail on an iPhone XR so it’s the default way again? The default voicemail is just a lady repeating your number and asking to leave a message, I think. I already have a voicemail greeting and my name s...

Jawed by I plan to stick around
  • 7200 Views
  • 3 replies
  • 0 likes

Ringer

My phone only vibrates when I have an incoming call. There is no moon crescent showing on my screen.       ***Added Labels***

BarbC1 by I've been around
  • 1438 Views
  • 1 replies
  • 0 likes