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Receiving MMS text messages in email

Text messages (MMS) are being directed to email instead of text. I have a Galaxy S6. The sender is using an I-Phone. How do I stop this?   ***ADDED LABELS***

joeragno by I've been here awhile
  • 715 Views
  • 5 replies
  • 0 likes

Not getting texts or calls while roaming

The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...

Messages Not Going Through with a Rogers SIM

i just realized that my iphone doesn't able to send text massage ( neither imassage nor regular sms) with the roger sim card in it. ( when using other sim card from diff. company it works)       ***Edited Labels***  

Resolved! RCS on iOS

Hi,I'm on iOS Beta 3 and so far, Bell, Telus and Freedom have RCS enabled. Do you guys plan on activating the feature in the near future?

TwitchyPuppy by I'm a reliable contributor
  • 9666 Views
  • 27 replies
  • 1 likes

Resolved! Recover deleted texts

Hi, I needed help with recovering deleted texts I sent on my phone. It was probably from 2 years ago. I don’t need the content I just the number I texted. Is there someone I can email?Thanks in advance!   **Labels Added**    

Rodshi by I've been here awhile
  • 1461 Views
  • 3 replies
  • 0 likes

Group texts Can’t text

I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...

ADree by I've been here awhile
  • 4792 Views
  • 8 replies
  • 1 likes

iPhone not sending sms to Android

All of a sudden in the past two weeks my iPhone has stopped sending text messages to any Android phones. I’ve checked ALL required settings and they are correct. I’ve also wiped and restored the iPhone to default to make sure there are no conflicts. ...

Can't send SMS text messages unless replying to an SMS

When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...

Resolved! Unable to send SMS to Android Devices

Hello, Anyone else having issues right now? I'm unable to send SMSs to anyone with an Android device - or via Text/SMS   **Labels Added** 

Joel13 by I plan to stick around
  • 4087 Views
  • 10 replies
  • 1 likes

Resolved! SMS from HSBC Hongkong

Any one had problem receiving SMS from HSBC Hongkong. I never had problems using fido but once switched to Rogers, these messages seem to have been blocked. Have checked my blocked contacts. Thanks   ***ADDED LABELS***

Receiving texts to both iPhones

I transitioned from Shaw and I probably made an error setting up my iPhones. I have two lines, now all the text messages come to both, no matter to which number they are sent.  I keep calling Customer service and get a message it's closed - it's a re...

petuliu by I've been around
  • 830 Views
  • 2 replies
  • 0 likes

Rogers SMS Promotions

Hi, I haven’t been receiving any promotions via text message or email and I was wondering how to opt in on the promotional SMS text messages. I’ve been with Roger’s for a while now and don’t get any loyalty promotions.   *** Edited Labels ***

ssathusia by I've been around
  • 865 Views
  • 1 replies
  • 0 likes

Texting Blocked

I have tried everything else so figured I would attempt to reach out to this community. I changed to Rogers about 6 months ago and have now had my texting blocked 7 times with no hope of resolution. I have been told that it is anti-spam software that...

Android phones in text feed with iPhones

This is the last time I’m trying before I switch providers. I can’t send texts or pics, videos or screen shots. Sometimes, rarely a text will go through without those. Please fix. This issue has followed me from an old phone. I have a 14 Pro now. I s...

Joaner by I plan to stick around
  • 2833 Views
  • 13 replies
  • 1 likes

Not receiving texts from Android phones

Good afternoon,   I recently switched from an Iphone 7 to an 8.  I also switched Canadian carriers (from Koodoo to Rogers) When I received the phone, I upgraded the software as part of the set up (IOS 11.4)   I am not receiving all text messages, bu...

CarrieSPat by I've been here awhile
  • 23300 Views
  • 19 replies
  • 1 likes

Message failure on texts

I keep getting a message failure red !On my texts but some of them go through anyways   *** Edited Labels ***

Nancy58 by I've been around
  • 2025 Views
  • 1 replies
  • 0 likes

Resolved! Pictures sent via imessage to imessage

Question,   I have an iphone with regular text messages and 6GB of data. I do regular imessages to friends and family, sometime with pictures.  I am being charged recently in the last couple of months for pictures/video messages. I checked and checke...

soph1a0706 by I plan to stick around
  • 8360 Views
  • 8 replies
  • 0 likes

iMessage While Roaming

Can I Apple text message with out Rome like home?       ***Added Labels***

Mumpa by I've been around
  • 14726 Views
  • 2 replies
  • 0 likes

How to receive access codes while in Mexico ?

I currently have my Rogers iPhone in Canada on low data mode. I own a iPhone in Mexico with a Mexican phone number. When I access certain services in Canada the service wants to send me a code to access this service. They only have my Canadian number...

Mabeimers by I've been here awhile
  • 1409 Views
  • 3 replies
  • 0 likes

Texts Turned Green

Why are my texts to other Apple phones being sent in green rather than blue?       ***Edited Labels***

Looie by I've been around
  • 1267 Views
  • 1 replies
  • 0 likes