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Resolved! Unable to send SMS to Android Devices

Hello, Anyone else having issues right now? I'm unable to send SMSs to anyone with an Android device - or via Text/SMS   **Labels Added** 

Joel13 by I plan to stick around
  • 1031 Views
  • 10 replies
  • 1 likes

Voicemail changes

I am on a iPhone SE(3rd) and notice small changes to accessing Voicemail. There is a new button, Carrier Voicemail with "Call" button. When used for the first time today, I notice that my saved Voice Messages are gone. The rules of Rogers is supposed...

emmy2020 by I've been here awhile
  • 547 Views
  • 3 replies
  • 0 likes

Resolved! iPhone Upgrade on Rogers - Set Up Questions

I am looking at upgrading my Rogers 4G iPhone SE (gen 1) to either Rogers 5G iPhone SE (gen 3) or Rogers 5G iPhone 15.  Retaining my same phone number with Rogers.  I have looked through the literature, etc, and have a few questions I hope the commun...

Ontario by I plan to stick around
  • 1237 Views
  • 2 replies
  • 0 likes

Resolved! HELP? "rogers. com" no longer accessible via Safari, on older ipad 2?.

I have an old iPad 2, and it seems I can no longer access rogers.com on it, thru my Safari browser. ( it just spins & spins & doesn't open up...) Can anyone confirm if rogers.com is no longer compatible with older iPads or whatever, OR am I doing som...

jargey300 by I've been here awhile
  • 648 Views
  • 2 replies
  • 0 likes

Resolved! Incoming calls Dropping Since Latest Update

Since iOS 16.1.1 incoming calls drop out after one ring. It is since updated to 16.3 and still has the same problem. Does anyone know what changed? Thx   **Labels Added**    

iuz by I've been here awhile
  • 887 Views
  • 3 replies
  • 0 likes

iPhone 14 and iPhone 14 Pro Now Available for Pre-order!

Meet iPhone 14, iPhone 14 Pro, and the supersized iPhone 14 Plus, and iPhone Pro Max. With ground-breaking safety features designed to save lives. Longer battery life than ever. And even more spectacular low-light shots.     Pre-order yours here!    ...

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Unable to Change Voicemail Greeting

the button to change my voicemail message had disappeared after recent update.  How do you get button back or is there another way to change voicemail message.       ***Edited Labels***

Resolved! Disabling Amber alert on iphone

How do I disable amber alert on my iphone ios 12?   When I googled it, we can go to settings/notifications and scroll down to government alerts and we should have the options to disable amber alerts and/or emergency alerts. But these options are miss...

fodase by I've been around
  • 82201 Views
  • 21 replies
  • 0 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 12424 Views
  • 21 replies
  • 2 likes

Resolved! iOS Change Voicemail Password

Understanding that Apple makes changes to iOS options when they supply phones to Rogers, here is something that may have been overlooked either long-term or in recent version changes. I am posting it in case Rogers technical people or developers moni...

mhancock0 by I'm here a lot
  • 1955 Views
  • 2 replies
  • 0 likes

Resolved! Certain Apps Connect over Wi-Fi but not Data.

Hello There are apps on my iphone 6s that will not connect to my security cameras when on cellular but have no problem when on wifi. I have done the network reset, deleted the app and reinstalled, erased the phone and restored from the back up. Still...

Dave2861 by I plan to stick around
  • 17490 Views
  • 53 replies
  • 0 likes

Disable Personal Hotspot on iPhone

I have an iPhone 7 with no data.  In the cellular settings, Personal Hotspot there is a wheel/gear spinning all the time.  Is there a way to disable the Personal Hotspot so that it isn't active or trying to connect all the time. I'm guessing this is ...

falcios by I'm an enthusiast
  • 2784 Views
  • 5 replies
  • 0 likes

Eero iOS App Upgrade

Eero has issued an upgrade to its iOS App I think it is Version 3.3.1 and it now supports Apple Homekit which provides amongst other things increased security to your Router. I have not been able to upgrade thru the App Store, and am starting to thin...

DavidHH by I plan to stick around
  • 3317 Views
  • 7 replies
  • 0 likes

iPhone called 911 while locked

My Iphone was sitting on a counter in another room, locked.. I hadn't used it in about 45 mins.. I was in the living room and heard a siren sound. It was my phone saying I had called 911.. how is this possible? Do I have a ghost that dialed 911?   **...

sheshady by I've been around
  • 2480 Views
  • 3 replies
  • 0 likes

Apple Watch Data Plan: Is It Worth the Hassle?

Back in October I was in a similar situation with my AW4. After a lot of hassle and enormous time wasted, RogersMaude here helped and solved the problem. My AW4 has been able to connect to the Rogers network flawlessly since.   However, after three m...

MichaelYYZ by I plan to stick around
  • 3491 Views
  • 4 replies
  • 0 likes