hi, i have a question about the iphone16 pro max, i really don t know if i have a problem with mine or it s the whatsapp doesnt work proprely with iphone 16, since i got it, there are some features not working with whatsapp, like when you go to whats...
Hello, I used to receive SMS messages, such as verification codes, up until November last year. However, since then, I have not been able to receive any text messages from any person, website, app, or even from Rogers themselves. I have two iPhones...
Hello Roger’s Community / Admins As of 2024 January End. I am trying really hard to get this Apple Watch Ultra get Cellular Connection and Data Working - It was working perfectly fine last year, in 2024 we changed the plan to more discounted ...
Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update Thank you
My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document. **Labels Added**
How long does it usually take to get a pre-certified phone? **Labels Updated**
The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...
I enrolled in device protection due to my tendency to drop my phone frequently. After dropping my phone, I sent it in for repairs under the protection plan, but when it was returned, no repairs had been made. Upon further investigation, I discovered ...
I have an iphone14 pro. I Bluetooth-paired my new Crusher Ear Phones to my phone, but then paired it to a portable speaker, and inadvertently clicked on “forget device”. Now I cannot re-pair my ear phones to my iPhone as it will not show up on my “de...
OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but f...
I paid 18.99$ every month but when I lost my phone, they take 452$ and rejected my request. If you pay 18.99$, you can buy phone by down-payment of 452$ from any other company. *Edited Labels***
Was wondering about the certified pre-owned iphones (14 pro or 15 pro). My main concern is the battery health. The options for the CPO are like new and lightly used. I would be going with the 'like new' version but was wondering if the phones woul...
I added the device protection plan from Rogers when I get my Iphone 15 Pro Max from Rogers, now my phone screen is cracked. I want a repair, and I filed a request online. However, it said that "You are being redirected to Apple to complete the repair...
I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...
Have not heard about my iPhone 15 Pro Max. I upgraded two months ago and nothing yet. Just a popup telling me that I can upgrade only one phone and to wait. I am waiting and how long before I receive it or at least correspondence for Rogers before I ...
How can you put a clamp either with rogers or on your iPhone to prevent data overage. I just came over from shaw and shaw never allowed you to go over on data without actually going in and purchasing. Rogers does not do this ***Added Labels***
I have tried everything else so figured I would attempt to reach out to this community. I changed to Rogers about 6 months ago and have now had my texting blocked 7 times with no hope of resolution. I have been told that it is anti-spam software that...
I got the new iPhone 13 last year and from day one the phone hasn't worked right. Apparently it sounds like I'm under water and I also hear feedback on my end. I never had this issue with my iPhone 8. I went to Apple because it's under warranty. They...
A few months ago I had ongoing issues with two iPhones. Unable to send photos/screenshots to groups with androids or even just to androids. It got fixed for awhile but it started again. Please fix the issue. ***Added Labels***
Steps to follow for Business customers to activate an eSIM card on dual SIM iPhones. eSIM activations are only available on Bring Your Own Device plans. eSIM cards are only available to Business customers through Rogers Direct. Important: You n...