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Forum Posts

transfer eSIM to a new devices

Apple provide the function to transfer eSIM card but it seems not working with my eSIM from Rogers. Anyone knows why? Thank you ***Added Labels***

edqiao by I've Been Around
  • 2962 Views
  • 2 replies
  • 0 likes

5th Generation iPad Pro

Is Rogers planing on making new iPad Pro ( 2021) available to costumers ? ***Added Labels***

LiAs by I've Been Here Awhile
  • 1593 Views
  • 4 replies
  • 0 likes

Cannot see 5G icon on iPhone 12 Pro

How do i know that my connection has connected to 5G? I have been in multiple 5g locations in Calgary, my settings are set at 5 G only, and yet can’t see visible sign like with competitors indicating on top a 5 G connection. Anything further to do in...

rooster021 by I've Been Here Awhile
  • 2954 Views
  • 3 replies
  • 0 likes

28849 - 2FA Number - not receiving messages

I just switched to rogers and I am setting up my accounts etc. I am not receiving any 2FA codes from ANY apps using the number 28849. I goggled a bit but the stuff I found was useless - how do I get this solved?! How do I get the number added as a tr...

Apple Watch Series 6 Ordering

Any idea on how often Rogers sends out the Apple Watch Series 6? I reserved a 44mm space gray last Tuesday and still 152 in line. It went down only 3 since Tuesday. I'm thinking that it's probably just people cancelling their reservation. ***Added La...

JoëlD by I Plan to Stick Around
  • 2288 Views
  • 12 replies
  • 1 likes

Apple Watch 5 now available to preorder!

Looks like Rogers has decided to add the 44mm series 5 Gold Stainless Steel Apple to the lineup of new watches available to be preordered.https://www.rogers.com/consumer/wireless/apple-watch ***Added Labels***

Aspect22 by I Plan to Stick Around
  • 3217 Views
  • 34 replies
  • 1 likes

Switching phones while under contract?

Hi, I was wondering if I was able to switch my phone while still paying for it, I currently have an iPhone 8 Plus and I'm 9 months in my contract, and my friend is willing to trade his iPhone X for my phone. I was wondering if I can unlock my phone s...

s9rey by I've Been Around
  • 2785 Views
  • 2 replies
  • 0 likes

eSIM provisioning issues

I hope this post saves some of you a huge headache and maybe $10. I'm happy to report, that eSIM works and how simple it was to add the line to an iPhone XS. I'll start off by saying it wasn't an easy journey to get here though. I had to gather piece...

tekguy by I Plan to Stick Around
  • 5538 Views
  • 6 replies
  • 0 likes

How to Activate an eSIM Card on Dual SIM iPhones

Steps to follow for Business customers to activate an eSIM card on dual SIM iPhones. eSIM activations are only available on Bring Your Own Device plans. eSIM cards are only available to Business customers through Rogers Direct. Important: You need an...

Resolved! Apple Watch LTE: 3rd-party apps can't get data?

I have an Apple Watch Series 3 with LTE, I activated an LTE plan with it, and it looks like none of the 3rd-party apps I installed on the Watch has any access to LTE data. The Apple build-in apps have no issue accessing LTE at all. Is there something...

benad84 by I've Been Here Awhile
  • 2260 Views
  • 3 replies
  • 0 likes

Apple Watch (GPS + Cellular models) Activation

OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but for so...

nasa25 by I'm a Trusted Contributor
  • 17801 Views
  • 600 replies
  • 1 likes

Resolved! Apple Watch LTE Support for Rogers Business

I have 2 lines with Rogers Business and I would like to know if Apple watch LTE will be supported to rogers business too.If no, when can we expect Apple Watch LTE support for Rogers Business Account holders?? *** Edited Labels ***

dhiru1211 by I Plan to Stick Around
  • 15862 Views
  • 99 replies
  • 1 likes

Resolved! LTE Apple watch support and plan

Any idea on when the new Lte Apple watch will be supported on the Rogers network? If it is supported what would be the price plan? ***Added Labels***

Jay_Starks by I Plan to Stick Around
  • 65235 Views
  • 369 replies
  • 3 likes

Resolved! New gen iPad Pro coming to Rogers?

Hello, I wanted to see if anyone might know if Rogers will get the newer gen of 12.9 ipad pro for purchase with easy pay? Thanks. ***EDITED LABELS***

van10 by I Plan to Stick Around
  • 4531 Views
  • 11 replies
  • 0 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...