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Forum Posts

Buying a white iphone 15 pro max with Rogers EPP is impossible??

I've never been so frustrated. I do not understand why it is literally impossible to buy the white Iphone 15 pro max on a talk and text plan with the rogers credit card equal payment plan. I get that its a very popular color, but what i don't underst...

iphone 15pm backordered with no update on status

Hi, I placed an order for iphone 15 pro max white 256gb on Jan 5th and have not heard anything back as of yet. I am wondering if anyone know if the model will be restock soon? It's very frustrating without any update  Thank you  

yhk by I've been here awhile
  • 415 Views
  • 5 replies
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Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a trusted contributor
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My Upgrade

Have not heard about my iPhone 15 Pro Max. I upgraded two months ago and nothing yet. Just a popup telling me that I can upgrade only one phone and to wait. I am waiting and how long before I receive it or at least correspondence for Rogers before I ...

Data clamp

How can you put a clamp either with rogers or on your iPhone to prevent data overage. I just came over from shaw and shaw never allowed you to go over on data without actually going in and purchasing. Rogers does not do this       ***Added Labels***

Angry4 by I've been around
  • 278 Views
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Texting Blocked

I have tried everything else so figured I would attempt to reach out to this community. I changed to Rogers about 6 months ago and have now had my texting blocked 7 times with no hope of resolution. I have been told that it is anti-spam software that...

iPhone 13 poor phone call quality

I got the new iPhone 13 last year and from day one the phone hasn't worked right. Apparently it sounds like I'm under water and I also hear feedback on my end. I never had this issue with my iPhone 8. I went to Apple because it's under warranty. They...

Unable to send photos texts

A few months ago I had ongoing issues with two iPhones. Unable to send photos/screenshots to groups with androids or even just to androids. It got fixed for awhile but it started again. Please fix the issue.       ***Added Labels***

Joaner by I plan to stick around
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How to Activate an eSIM Card on Dual SIM iPhones

Steps to follow for Business customers to activate an eSIM card on dual SIM iPhones.   eSIM activations are only available on Bring Your Own Device plans. eSIM cards are only available to Business customers through Rogers Direct.   Important: You n...

Resolved! My Mic

Can you also check my mic for my microphone make sure it’s not turn on as left on in the back end I need a system check on my personal information and to make sure my device and network are secure      ***Added Labels***

larexpo by I've been here awhile
  • 1090 Views
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Phone order

I ordered a new phone more than a month ago... My order went from back order to nowhere to be found...?? HELP??!!   ***Edited Labels***

femto by I've been around
  • 430 Views
  • 1 replies
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Ipad pro 13 inch?

I'm wondering if Rogers is going to carry the 13 inch pro? If not, why not?       **Added Labels**

rflats771 by I plan to stick around
  • 733 Views
  • 3 replies
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Ipad pro 11 inch

When will Rogers get iPad Pro 11inch. In stock..as it says.. it gonna take 4+ weeks to deliver in Canada         ***Added Labels***

Deepsing by I've been around
  • 560 Views
  • 1 replies
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28849 - 2FA Number - not receiving messages

I just switched to rogers and I am setting up my accounts etc. I am not receiving any 2FA codes from ANY apps using the number 28849. I goggled a bit but the stuff I found was useless - how do I get this solved?! How do I get the number added as a tr...

5th Generation iPad Pro

Is Rogers planing on making new iPad Pro ( 2021) available to costumers ?     ***Added Labels***

LiAs by I've been here awhile
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Cannot see 5G icon on iPhone 12 Pro

How do i know that my connection has connected to 5G? I have been in multiple 5g locations in Calgary, my settings are set at 5 G only, and yet can’t see visible sign like with competitors indicating on top a 5 G connection. Anything further to do in...

rooster021 by I've been here awhile
  • 5799 Views
  • 3 replies
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eSIM provisioning issues

I hope this post saves some of you a huge headache and maybe $10.   I'm happy to report, that eSIM works and how simple it was to add the line to an iPhone XS. I'll start off by saying it wasn't an easy journey to get here though. I had to gather pie...

tekguy by I plan to stick around
  • 8897 Views
  • 6 replies
  • 0 likes