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empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarkete...

SeastaR22 by I've been around
  • 17491 Views
  • 14 replies
  • 1 likes

Rogers iPhone Voice Mail 😖

This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...

TyGuyMTL by I've been around
  • 337 Views
  • 1 replies
  • 0 likes

Resolved! Rogers Does Not Support iPhone Live Voicemail Properly

Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+? 

Paul_M by I plan to stick around
  • 8836 Views
  • 38 replies
  • 4 likes

Resolved! iPhone Visual Voicemail

I am trying to add a line to my Infinite plan for my wife. I am selecting the option for a separate line on same account but not sharing data. I am bringing my own device (an iPhone 15). I select a 60Gb plan. When I get to AddOns I only see Premium V...

vmullan by I'm here a lot
  • 570 Views
  • 1 replies
  • 0 likes

Voicemail changes

I am on a iPhone SE(3rd) and notice small changes to accessing Voicemail. There is a new button, Carrier Voicemail with "Call" button. When used for the first time today, I notice that my saved Voice Messages are gone. The rules of Rogers is supposed...

emmy2020 by I've been here awhile
  • 1022 Views
  • 3 replies
  • 0 likes

Missing Voicemail Notification

iPhone 8. I recently switched my service from Shaw to Rogers. The phone receives, stores and plays back, incoming voicemails, but the Voicemail icon is now missing the red dot alerting me to new voice mails. Is it possible to fix this issue?       **...

Shabster by I'm here a lot
  • 1603 Views
  • 8 replies
  • 0 likes

iPhone Visual Voicemail - Is it Still Offered?

Hi,  So I ported my two lines over to rogers today, I was told by the rep that I would indeed continue to receive iPhone Visual Voicemail (within the phone app, not the text) but I cannot get it working. I called back in after over an hour on the pho...

Bentlsua by I've been around
  • 2297 Views
  • 4 replies
  • 0 likes

Resolved! Voicemail notifications with no new voicemail

I have a BRAND NEW iPhone XS... like 6 hours old. Just set it up today and ported over my old number from Fido. I CANNOT CANNOT CANNOT get rid of the "New Voice Mail" popup upon restart AND a "red dot" on the voicemail icon in the phone app. (no numb...

jenhill by I've been around
  • 152185 Views
  • 13 replies
  • 0 likes

No caller id goes straight to voicemail

When my friend calls me it comes through as "No Caller ID" and the call goes straight to voicemail. How can I stop this and receive her calls live? She says that I am the only one she calls where this happens.       ***Added Labels***

RuruTO by I'm here a lot
  • 1028 Views
  • 1 replies
  • 0 likes

Unable to Change Voicemail Greeting

the button to change my voicemail message had disappeared after recent update.  How do you get button back or is there another way to change voicemail message.       ***Edited Labels***

Dual SIM - Voicemail issue

 hi - i have  dual sim on my Iphone 11. One physical, the other one eSIM. Voice/data all works perfectly. The only thing I can't seem to figure out is voicemail. I don't get a notification on my phone when I have a VM, in fact unless I dial in (*98) ...

dg14 by I've been here awhile
  • 3215 Views
  • 4 replies
  • 0 likes

Resolved! Voicemail storage

Is there any way to store voicemail messages for longer than 10 days?- I have an Iphone8. TY       ***Added Labels***

jakd1 by I've been around
  • 1160 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm here a lot
  • 6033 Views
  • 8 replies
  • 0 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 13021 Views
  • 21 replies
  • 2 likes

Activate Voicemail

how do i reactivate my voicemail on iphone XR ?   *Added labels*

Rogers Wireless Voicemail on iPhone?

I just became a Rogers Wireless customer. I set up my voicemail at instructed but released after you have to dial into to retrieve messages on my iPhone. I would rather it go straight to the voicemail and just click on the symbols it to get ( that’s ...

4Malbec by I've been here awhile
  • 5994 Views
  • 6 replies
  • 0 likes