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Forum Posts

Rogers Does Not Support iPhone Live Voicemail Properly

Rogers locks down even unlocked phones when it comes to Live Voicemail. They do not allow custom greetings. This is because the Rogers does not support custom greetings for Live Voicemail. Will Rogers unlock custom greetings for people using IOS17+? 

Paul_M by I plan to stick around
  • 1929 Views
  • 12 replies
  • 3 likes

Missing Voicemail Notification

iPhone 8. I recently switched my service from Shaw to Rogers. The phone receives, stores and plays back, incoming voicemails, but the Voicemail icon is now missing the red dot alerting me to new voice mails. Is it possible to fix this issue?       **...

Shabster by I'm here a lot
  • 614 Views
  • 8 replies
  • 0 likes

iPhone Visual Voicemail - Is it Still Offered?

Hi,  So I ported my two lines over to rogers today, I was told by the rep that I would indeed continue to receive iPhone Visual Voicemail (within the phone app, not the text) but I cannot get it working. I called back in after over an hour on the pho...

Bentlsua by I've been around
  • 1904 Views
  • 4 replies
  • 0 likes

Resolved! Voicemail notifications with no new voicemail

I have a BRAND NEW iPhone XS... like 6 hours old. Just set it up today and ported over my old number from Fido. I CANNOT CANNOT CANNOT get rid of the "New Voice Mail" popup upon restart AND a "red dot" on the voicemail icon in the phone app. (no numb...

jenhill by I've been around
  • 142384 Views
  • 13 replies
  • 0 likes

No caller id goes straight to voicemail

When my friend calls me it comes through as "No Caller ID" and the call goes straight to voicemail. How can I stop this and receive her calls live? She says that I am the only one she calls where this happens.       ***Added Labels***

RuruTO by I'm here a lot
  • 399 Views
  • 1 replies
  • 0 likes

Unable to Change Voicemail Greeting

the button to change my voicemail message had disappeared after recent update.  How do you get button back or is there another way to change voicemail message.       ***Edited Labels***

Dual SIM - Voicemail issue

 hi - i have  dual sim on my Iphone 11. One physical, the other one eSIM. Voice/data all works perfectly. The only thing I can't seem to figure out is voicemail. I don't get a notification on my phone when I have a VM, in fact unless I dial in (*98) ...

dg14 by I've been here awhile
  • 2585 Views
  • 4 replies
  • 0 likes

empty voicemail messages - no missed calls

I have an I phone 6.  Several times a week I have notifications that I have voicemail waiting but there are no corresponding "missed calls".  When I check the messages there is never any content - just dead air.  My guess is they are from telemarkete...

SeastaR22 by I've been around
  • 15022 Views
  • 13 replies
  • 1 likes

Resolved! Voicemail storage

Is there any way to store voicemail messages for longer than 10 days?- I have an Iphone8. TY       ***Added Labels***

jakd1 by I've been around
  • 791 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm here a lot
  • 4842 Views
  • 8 replies
  • 0 likes

Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 11596 Views
  • 21 replies
  • 2 likes

Activate Voicemail

how do i reactivate my voicemail on iphone XR ?   *Added labels*

Rogers Wireless Voicemail on iPhone?

I just became a Rogers Wireless customer. I set up my voicemail at instructed but released after you have to dial into to retrieve messages on my iPhone. I would rather it go straight to the voicemail and just click on the symbols it to get ( that’s ...

4Malbec by I've been here awhile
  • 5101 Views
  • 6 replies
  • 0 likes

Resolved! iOS Change Voicemail Password

Understanding that Apple makes changes to iOS options when they supply phones to Rogers, here is something that may have been overlooked either long-term or in recent version changes. I am posting it in case Rogers technical people or developers moni...

mhancock0 by I'm here a lot
  • 1786 Views
  • 2 replies
  • 0 likes

Voicemail not delivering when I am on wifi

I have Rogers iPhone , when someone leaves a voice mail. It’s not being delivered when I am on WiFi. When I select mobile data that’s when I see the list of voicemails.     ***Added Labels***

Resolved! Set Voicemail to Default

Hey guys! Does anyone know how to reset your voicemail on an iPhone XR so it’s the default way again? The default voicemail is just a lady repeating your number and asking to leave a message, I think. I already have a voicemail greeting and my name s...

Jawed by I plan to stick around
  • 6492 Views
  • 3 replies
  • 0 likes