Rogers Community

Qubit

Hello, I have been experiencing periodic internet losses with my ignite gateway. it is in bridge mode and I use my own router but about once every other week I lose internet while the gateway stays in solid white and I only regain internet by restart...

Qubit

Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...

Qubit · 06-20-2021

Hello! I recently purchased a house after a life of living in apartments :). I have a question about the wiring of the house. IT seems that the Rogers coax line comes in through the basement. That basement is also on the other side of the house fro...

Qubit · 10-02-2018

Hello, I am having problems of low upload speed with my rogers ignite 1Gb (getting around 10 to 15 Mbps) and the tech recently diagnosed that there is no problem in my hardware or my apartment cables. (and ecalated the issue and I honestly have no ...

Qubit

Thank you so much for looking into my numbers. Do you think there's anything I could tell to rogers techs so that they take a look at the issue? the fact is that I get an irrecoverable internet loss (only recoverable on reset of router and gateway) e...

Qubit

The issue has been resolved today! for future reference if anybody is in the same position: turns out thee IMEI of the phone on record was not matching the account and that was getting in the way of activation

Qubit

Hello, Thanks for replying. It is an apple watch ultra. Both phone and watch running the lastest iOS and watchOS versions. The first time, after entering all the 9-1-1 data, I got an error "sorry, something went wrong" by rogers with a WS code (I don...

Qubit · 06-24-2021

Hello again! The technician installed RG 6 and the modem is directly connected to it. He also said he checked the signal strengths and that they are good. The modem is the white one on this sitehttps://www.rogers.com/customer/support/article/how-to-b...

Qubit · 06-23-2021

Hello everyone, I thought I'd provide a quick update. IN the end they sent a technician who found the cable. The technician installed the ignite router (white, only one bright white light on top, smaller than my former router). However, the speeds of...

Rogers Community

User Statistics

User Activity

Quesiton about signal levels and internet loss

Unable to Add Apple Watch to My Cellular Plan

Question about Coax wiring of newly bought home

What is this Hub in my Apartment Building

Re: Quesiton about signal levels and internet loss

Re: Unable to Add Apple Watch to My Cellular Plan

Re: Unable to Add Apple Watch to My Cellular Plan

Re: Question about Coax wiring of newly bought home

Re: Question about Coax wiring of newly bought home

Re: Unable to Add Apple Watch to My Cellular Plan