Rogers Community

Qubit · 06-20-2021

Hello! I recently purchased a house after a life of living in apartments :). I have a question about the wiring of the house. IT seems that the Rogers coax line comes in through the basement. That basement is also on the other side of the house from ...

Qubit · 10-02-2018

Hello, I am having problems of low upload speed with my rogers ignite 1Gb (getting around 10 to 15 Mbps) and the tech recently diagnosed that there is no problem in my hardware or my apartment cables. (and ecalated the issue and I honestly have no id...

Qubit · 04-19-2015

Hi, I was wondering if anyone has any idea what code to use for the rogers tv universal remote (1056B03) for the soundbase HT-XT1 from Sony. I tried the one they recommend aat urcsupport.com (they don't have the specific model and recommend a generic...

Qubit · 03-22-2015

Hi, I rented a new apartment and they are going to come to install TV + Internet (Hybrid 150) in 10 days. There is something that somewhat worries me now that I'm arranging the furniture in the place The cable outlet is extremely inconveniently locat...

Qubit · 01-14-2014

Hi, Today is the first day of my new billing cycle. I have a promo 2Gb plan, but when I go online to check my usage, the following message is displayed "You don't have a data plan or add-on. Click here to add." However, when I click in the 2GB promo ...

Qubit · 06-24-2021

Hello again! The technician installed RG 6 and the modem is directly connected to it. He also said he checked the signal strengths and that they are good. The modem is the white one on this sitehttps://www.rogers.com/customer/support/article/how-to-b...

Qubit · 06-23-2021

Hello everyone, I thought I'd provide a quick update. IN the end they sent a technician who found the cable. The technician installed the ignite router (white, only one bright white light on top, smaller than my former router). However, the speeds of...

Qubit · 06-21-2021

Hello and Thanks again! I am currently a bit puzzled because I cannot see where the rogers cable comes into the house. All the cables seem to be in the basement but there are at least three candidates for it. Is there any particular labelling or text...

Qubit · 06-20-2021

Thank you very much for the detailed answer! It is much appreciated. My modem for the Gigabit internet is the Hitron CODA modem (the white tall one, not sure if it uses DOCSIS 3.1or not) I guess then I won't know until after the install from Rogers. ...

Qubit · 04-26-2019

Sorry, a quick question: I have been a rogers customer since 2012. I have been buying new phones with rogers every 2 years. I got an iphone Xs max last september. Does that mean (that only BYOD are eligible) that Rogers is not offering the eSIM possi...

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Question about Coax wiring of newly bought home

What is this Hub in my Apartment Building

Universal remote code for Sony HT-XT1 sound base

Question about Hybrid 150 installation

Data plan: Problems with online usgae check

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Re: Question about Coax wiring of newly bought home

Re: ICYMI: Dual SIM/eSIM now availble!