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Resolved! Rogers call forwarding won't turn off following outage

When the Rogers outage happened on Friday morning my mobile phone (Pixel 6) was call forwarded to my home phone. Since Rogers "recovered" Friday evening I haven't been able to turn call forward off. The phone gets a "modem err" message. If I try thro...

sesinger by I'm Here A Lot
  • 156 Views
  • 2 replies
  • 0 likes

esim support for samsung devices

Hi Rogers,   Do you have any plans to support esim on samsung devices. Its 2021 and still no light on this issue from Rogers.   Thanks     **Labels Added**

Sukut by I Plan to Stick Around
  • 9226 Views
  • 38 replies
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Samsung S22 Ultra - black flashing screens and UPDATE

To whomever it concerns:   When will the S22 Ultra get the March update????  This brand new $2000+ phone is useless with the flashing black screens, and the update schedule said March 8.   Any idea when we can expect to get this so the phone is able ...

cncp by I Plan to Stick Around
  • 589 Views
  • 4 replies
  • 1 likes

Prevent Blocked Calls From Going to Voicemail

I receive a number of calls from numbers that I don't recognize, so I block them. However, the continued calls are going to straight to voicemail. How can they be blocked entirely without filling my inbox?     **Labels Added**

Bncarroll by I've Been Around
  • 5582 Views
  • 11 replies
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Resolved! Rings before voicemail

Can I change the number of rings before a call goes to voicemail on a Galaxy s5               *** Edited Labels ***

Voicemail Setup

My son has never set up his voice mailbox. Everything we have tried isnt working! I am getting frustrated!       ***Added Labels***

Shornet by I've Been Around
  • 7160 Views
  • 7 replies
  • 1 likes

SMS not sending when Wi-Fi calling is activated and connected

kept noticing recent text messages I thought had sent had not sent then notice this only happened when connected to Wi-Fi with Wi-Fi calling activated... Took me a while to find a fix for this as technical support didn't have one and kept saying it w...

Matt22345 by I've Been Around
  • 2101 Views
  • 1 replies
  • 1 likes

WiFi Calling Issues Pixel 5

Hi there,I'm having issues with my WiFi calling engaging, and staying engaged.I am fully provisioned for WiFi calling from Rogers, as I've been trying to get this sorted for a while.What occurs is that when I get onto a stable WiFi network, like at h...

msav999 by I Plan to Stick Around
  • 2178 Views
  • 6 replies
  • 0 likes

Resolved! Note 20 Ultra 5g access and testing

I've had my Note 20 Ultra 5g for a couple months now and live in the GTA with a lot of areas that are said to have 5g access. My first question is: does this phone actually show "5g" in the status bar when on 5g or does it stay as LTE+?I thought it w...

Google Pixel 4a 5G Issues

Don't buy Google pixel 4 a 5g Never!!!!!!!!! Cannot send pictures. More settings that we don't know and need a technical college diploma. Cannot receive call (worst the phone doesn't ring and it is on.) People will say. Phone line not in service not ...

lheudomi by I've Been Around
  • 657 Views
  • 1 replies
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Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm Here A Lot
  • 42147 Views
  • 44 replies
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Samsung S8 - Cannot Dismiss "SD Card Encrypted" Notification

I guess this is more of any FYI for anyone with this phone, using an encrypted SD card.      In the past, each reboot, you'd get a notification about "SD Card Encrypted" which you could dismiss with a single tap.   After the latest update (issued 2 d...

robtoe by I'm a Reliable Contributor
  • 842 Views
  • 1 replies
  • 0 likes

blocking calls on S9

Hi,   I blocked a number on my S9.  It blocks the texts.  I don't see them anywhere.  They are flushed for good.   But the calls keep coming in.  I see a "missed" calls from the blocked number.  Furthermore, they can leave a voice mail.  That's reall...

Reg555 by I've Been Around
  • 754 Views
  • 1 replies
  • 0 likes

How Do I Remove Call Forwarding?

I had changed the call forwarding to a number other than the voicemail for a short while and now I can't go back. How do I change call forwarding to my voicemail? Ps: I tried putting the voicemail number and it does not go to my voicemail.   **Labels...

Roaming Challenges with my Samsung Galaxy S9 phone

Recently I switched phones from an S5 to an S9.   Didn't change my plan but I've noticed that when I leave the GTA to an area, like Muskoka my phone now indicates I need to turn "roam" on in order to use it (aka text message, internet etc..)   It did...

Beeboo1 by I've Been Around
  • 863 Views
  • 1 replies
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Resolved! FM radio receiver

I have a new Samsung 5S NEO...my old phone had FM radio, and I miss it...   1) How do I get FM on this phone...   2) it's a NEO, so I'm sure there are other acessories to make other BP and things work, but the Rogers reps don't know about them...and ...

TheDuke by I'm Here A Lot
  • 5477 Views
  • 15 replies
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This item is not available in your country

Hii , I have this problem for all my 3 last phones from Roger's ",This item is not available in your country", cant download any local apps like rbc online banking , pay by phone app and many others cant remember right now and pays apps show me in is...

Ddiman84 by I've Been Around
  • 2464 Views
  • 1 replies
  • 0 likes

Resolved! Note 9 with Pie Stuck in Night Mode

For some reason my phone got stuck in night mode. I been trying to disable night mode but it doesn't work... any help?   *Added Labels*  

aitorgoyare by I've Been Here Awhile
  • 1904 Views
  • 6 replies
  • 0 likes

Resolved! Text Message Notifications

Samsung A8 - I am not getting notification of texts received from one of my contacts. There is a bell icon with a diagonal line through it next to her name on the conversation page. I have checked her details but can't see anything difference in setu...

G_Thompson by I've Been Here Awhile
  • 32546 Views
  • 2 replies
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Resolved! Pixel 3 SMS french characters. (Unicode?)

Hello,    Since yesterday, I cannot send french letters with accents via SMS (é,è,ç, etc).  The recipient only sees ?.   Example if I write "après" the recipient sees "apr?s".   I cannot find a settings either in the Messages app or the system, to ve...

jefflessard by I Plan to Stick Around
  • 3868 Views
  • 19 replies
  • 0 likes