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Resolved! Receiving an Error when Sending Text Messages

Ever since this morning, I've been getting an error along the lines of "Currently unable to send message. It will be sent when service becomes available". However, my message is still sending and the recipients are receiving it. I've tried restarting...

Resolved! Pros and Cons of upgrading to a 5G Phone

Hi all, I currently have a Galaxy S10+ and my device is now paid up. I want to call Rogers to see if I can get a new deal/discount on my plan as the loyalty discount has now expired with the contract. I do NOT need a new phone/upgrade but wonder if I...

DrMike by I'm a Trusted Contributor
  • 1245 Views
  • 6 replies
  • 0 likes

Compatible speeds and current support for galaxy note 9

What can the Galaxy note 9 do in speeds and what will rogers support? I currently has data saver on so it slows the speeds.Should do in separate forum is that will it ever support the esim module? ***Added Labels***

cafekief by I'm an Enthusiast
  • 1442 Views
  • 3 replies
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Huawei probe by Federal government

Hi, I just found out the federal government is investigating potential ties between Huawei and the Chinese authorities. Huawei products have been already banned in the US and more recently in Australia. What is the potential implication for owners of...

LDMtl by I've Been Here Awhile
  • 1343 Views
  • 2 replies
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HTC One M8 Hybrid CDMA /GSM phone with a MSL code

How to configure a SPRINT HTC One M8 Hybrid CDMA /GSM phone with a Rogers plan and Rogers sim card.SPRINT Mobile verified that the device is "internationally unlock capable" with a code. They issued a code "Master Subsidy Lock" or "MSL".They informed...

hansdenie by I've Been Here Awhile
  • 2615 Views
  • 4 replies
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Galaxy S8 Service Issues

My galaxy S8 keeps going in and out of "no service" every 30 seconds happens maybe 6 or 7 times repeatedly and it constantly does this. ***Edited Labels***

Zavyn by I've Been Here Awhile
  • 5667 Views
  • 25 replies
  • 0 likes

Unable to use Phone Overseas

I am not able to use my phone outside of Canada. Every time I travel I get a message unable to register SIM on the network. I believe there is a block on account since I lost my phone oversees a few years ago and called Rogers to place a block. I tal...

Resolved! LG G Pad III 8.0 Model:V522 wifi 5Ghz/802.11ac issues

Hello Rogers Community, I purchased a LG G Pad 3 LTE Tablet( Model: V522) from Rogers in Jan 2017. It originally came with Android™ 6.0.1 Marshmallow. Fast fwd an update to Android Nougat 7.0 was released around end of Jan-1st week of Feb 2017. Every...

Speed test results b4 the Nougat 7.0 update Speed test results after the Nougat 7.0 update Link speed on WiFi 802.11Ac/5Ghz
Toaster by Rogers Employee
  • 8951 Views
  • 9 replies
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Resolved! Can not register for WiFi Calling on Galaxy S7 edge

I activate it on the phone, but when I need to register it with Rogers, I get the auth code and enter it...then I accept the terms of service...except instead of going to the next step and asking for my emergency address, it gives the error "Unknown ...

_Cust by I've Been Here Awhile
  • 6978 Views
  • 10 replies
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Slow wifi on pixel XL

Hi everyone.Recently my wife and I upgraded and switched to Rogers with the new pixel xl. The issue we are having is the wifi is really slow. Our old s4's work fine on 5ghz Ac. Reset modem and network settings on phone. Also got the 7.1.1 update. Bot...

Mythen by I Plan to Stick Around
  • 1957 Views
  • 3 replies
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Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I Plan to Stick Around
  • 7377 Views
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Resolved! LG G5 Software Update - Last Week

Last week I had a pushed (300MB) update to my LG G5 to Version H83110h Starting from minutes after that update. I've been getting intermittent "network unavailable" when not on WiFi and I mean, 20 times per day. Again this began minutes after the upd...

bubbbab by I Plan to Stick Around
  • 5542 Views
  • 16 replies
  • 0 likes

Blue Bar

To solve the issue on the SG S6 Edge or SG S6. With a Blue Bar going up and down. The phone is also frozen to where you can't enter passwords or other screens. If holding down power+volume up+home key does not solve the issue try this: press the home...

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm Here A Lot
  • 41230 Views
  • 44 replies
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SAMSUNG GALAXY 4 CLIENT AUTHENTICATION CERTIFICATE ERROR

My wife has new tablet on first trip in South America. Worked fine at home in Ontario with home and other Wi-Fi networks. In Miami and Santiago hotel got "client authentication certificate" error. Rogers and Samsung Support chat did not help and she ...

ironside1 by I Plan to Stick Around
  • 3032 Views
  • 4 replies
  • 0 likes

Resolved! Nexus 6P - WiFi Calling?

Can anyone with a 6P on Rogers confirm if Wi-Fi Calling is enabled or not? I live in a bit of a Rogers dead spot, and while I've already ordered the 6P, knowing if this feature is functional would be nice before I receive it, so I know if I should bo...

CairdeasYYJ by I've Been Here Awhile
  • 9768 Views
  • 36 replies
  • 2 likes

Resolved! PLEASE Rogers Enable WiFi Calling on Note 5

The Note 5 is capable of WiFi calling and since the device is VoLTE I cannot register for Rogers One now for WiFi calling on that app. I have bad reception at home and miss calls frequently. Please look into this. ***Edited Labels***

dieselx by I Plan to Stick Around
  • 5726 Views
  • 18 replies
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Resolved! Rogers LTE Frequency and my Phone

Hello, I'm currently planning to bye a new phone from hong kong that is LTE supported. the Site says the phone supports LTE 800/1800/2600 MHz but on Roger's Web it says it supports LTE 2100/2600MHz AWS Would that phone work on roger's network on LTE ...

jacej92 by I've Been Here Awhile
  • 87999 Views
  • 21 replies
  • 0 likes