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One Plus 5G Access

When is Rogers going to offer access to the 5G network for One Plus phones? One Plus sold 10 million phones in 2021. 2023 will be higher as they hit the mark with the One Plus 11 5G. Is Rogers waiting for One Plus owners to move to another provider? ...

Richb4646 by I've been around
  • 2797 Views
  • 5 replies
  • 1 likes

Unreliable service since late 2021

For well over 17 monghs, I have experienced slow internet, .07mbps, some calls and a few delayed texts. Rogers said it was due to the storm during the 24th of May weekend 2022. It existed, at least, 5 months prior to that. I reported it during that t...

Not able to make calls/recv calls

So today I spent an hour on the phone trying to get help.  First of all I spoke to rep who had me repeat myself many times, spelling my name, then it turns out she can't help me so she transfers me to rep who is a residential tech, then he passes me ...

menleedas by I've been around
  • 759 Views
  • 3 replies
  • 0 likes

Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Kim35 by I've been around
  • 2017 Views
  • 4 replies
  • 0 likes

Resolved! Pixel 6 - Unable to get 5G

I have a Pixel 6 and am unable to get 5G. I've replaced my SIM already. I have tried to get 5G indoors and outdoors, and in multiple places with 5G coverage (Hamilton, Peterborough, Toronto, Mississauga). My speeds are sub 100mbps down, and 6-15mbps ...

asmith16 by I've been here awhile
  • 1864 Views
  • 2 replies
  • 0 likes

One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've been here awhile
  • 1932 Views
  • 3 replies
  • 0 likes

Resolved! Pros and Cons of upgrading to a 5G Phone

Hi all,   I currently have a Galaxy S10+ and my device is now paid up. I want to call Rogers to see if I can get a new deal/discount on my plan as the loyalty discount has now expired with the contract. I do NOT need a new phone/upgrade but wonder if...

DrMike by I'm a trusted contributor
  • 2895 Views
  • 6 replies
  • 0 likes

Resolved! Note 20 Ultra 5g access and testing

I've had my Note 20 Ultra 5g for a couple months now and live in the GTA with a lot of areas that are said to have 5g access. My first question is: does this phone actually show "5g" in the status bar when on 5g or does it stay as LTE+?I thought it w...