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Can't force carrier profile update on Pixel 7 Pro?

I changed my number recently and while calls and texts to and from the new number both work, the SIM card insists that the old number is assigned. This has broken MMS and RCS function pretty much completely. Google's guides to fixing this don't work....

S20 Ultra Unable to Connect to 5G

I got a s20 5G in the network setting it is on 5G I have the infinite plan with 5G and the newest Sim to support 5G but the network still shows lte+ only Rogers blames Samsung and Samsung said its working and its carrier issue. Do I just have a 5G ph...

S21 Ultra unable to connect to 5G network

I have a:  5G compatible phone5G wireless plan In a 5G coverage area  But my phone only shows 4G.    Rogers rep tried to tell me that only phones bought from Rogers/Fido can access 5G - which is absolutely incorrect.    I saw this thread: S20 Ultra U...

pdragon by I've been here awhile
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Service

5 days of no service because line was not varied since July     ***Edited Labels***

Drmo by I've been around
  • 310 Views
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ignite wifi app wonky

app not working on i phone  i have to restart my phone to show any connected devices , if that isn't working who knows if any intrusion notifications are even working  ..   seems like its just taking up space on phone if it is not working properly......

sierra1989 by I plan to stick around
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Phone call and messaging issues

All week this week I have had trouble sending text messages. I can't receive phone calls but I can make phone calls. I know I'm not the only one having this problem, so do you know when this is going to be fixed?     ***Edited Labels***

Lemon22 by I've been here awhile
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Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Kim35 by I've been around
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Online Games Not Working Over Cellular Data

I can't login on my mobile games when I am on my data plan. It works fine when I was with Koodo, i just recently transferred to Rogers from Kodoo. My phone is S10+. I can login on the game thru the wifi just fine, and login was not a problem when I w...

raffxraff by I've been around
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Samsung Galaxy S20 FE problems

I am frequently having issues with my phone staying connected to my WiFi. I am sitting beside my laptop and it's not having problems connecting to the internet. Only this phone. I connect and then less than 5 minutes, it's gone. I never had this issu...

lenn by I've been here awhile
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One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've been here awhile
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WiFi Calling Issues Pixel 5

Hi there,I'm having issues with my WiFi calling engaging, and staying engaged.I am fully provisioned for WiFi calling from Rogers, as I've been trying to get this sorted for a while.What occurs is that when I get onto a stable WiFi network, like at h...

msav999 by I plan to stick around
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I can hear callers, callers can't hear me? Google Pixle 5

Hello.   So I ran into an issue a couple days ago with my Google Pixle 5 which I've gotten a few months ago. I hope somebody can shed light on the issue.   Twice in a couple days, I've had a call from the same number but they could barely understand ...

stevie83 by I'm here a lot
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Google Pixel 4a 5G Issues

Don't buy Google pixel 4 a 5g Never!!!!!!!!! Cannot send pictures. More settings that we don't know and need a technical college diploma. Cannot receive call (worst the phone doesn't ring and it is on.) People will say. Phone line not in service not ...

lheudomi by I've been around
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Google Pixel weak signals, dropped calls

I recently switched from an iPhones 6s to the Pixel and have a terrible time keeping a data signal that isn't WiFi , every other phone I've had has had decent reception inside my house but the Pixel is almost unusable for mobile data or voice calls. ...

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm here a lot
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Resolved! WYZE Cam Connections and IPv6 APN Failure

Hello,   To connect my WYZE camera live view, I needed to create a new APN that uses 'ltedata.apn' and ONLY IPv4. If IPv6 is enabled, connections fail on step 1/3 in the WYZE app. Anyone else have similar issues? Who do I try to report this to - Roge...

Tim_Ely by I've been here awhile
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Issue with Recent Samsung S9+ Security Update

Hi,After the most recent security update for my S9+, my device intermittently gives me message: "Sim Card Not Detected. Emergency calls only"Toggling airplane mode does not reconnect the phone and forces a restart. This can happen with the phone in s...

revhappy by I plan to stick around
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Resolved! caller echo/feedback

So, my wife has a Galaxy S5 Neo for just over a month and the issue with it is as follows:   every call that is either made or recieved by the Neo results in the person on the other end having echo and massive feedback. Its like the microphone/speake...

c2colton by I've been here awhile
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Resolved! Mobile Hotspot not working

Can't initiate mobile hotspot using Nexus 5 ever since moving to Rogers network   Hello,   I switched over to a Rogers mobile plan for my Nexus 5 phone about a month ago. Before, I was a Fido, then Freedom Mobile customer. I've been having an issue e...

Yzz by I've been around
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