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Replacement SIM

I called Rogers today to have a pSIM sent out.  My current s23 Ultra has a Rogers eSIM.  I am not happy with the OneUI 7 beta looking and feeling much like iOS so I want to go back to using my OnePlus 8T until I decide on what device I am going to us...

unable to send/receive calls from smartwatch

I got a samsung galaxy watch6 and I cant make calls with it. I contacted rogers tech support and they told me they cant do anything, I have to go to a store, I went to the store, they told me they cant do anything, I have to talk to tech support, I d...

chengda85 by I've been here awhile
  • 1813 Views
  • 6 replies
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Number busy everytime

My mother, husband and I have the same phone Moto g5G. I am unable to call her (I get 1 ring then quick busy signal and it says Line busy) my husband can call no problem. Her phone has zero blocked numbers, it's not in airplane or do not disturb mode...

Julie1966 by I've been around
  • 1090 Views
  • 1 replies
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Can't force carrier profile update on Pixel 7 Pro?

I changed my number recently and while calls and texts to and from the new number both work, the SIM card insists that the old number is assigned. This has broken MMS and RCS function pretty much completely. Google's guides to fixing this don't work....

Tosslehoff by I've been around
  • 7942 Views
  • 1 replies
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S20 Ultra Unable to Connect to 5G

I got a s20 5G in the network setting it is on 5G I have the infinite plan with 5G and the newest Sim to support 5G but the network still shows lte+ only Rogers blames Samsung and Samsung said its working and its carrier issue. Do I just have a 5G ph...

S21 Ultra unable to connect to 5G network

I have a:  5G compatible phone5G wireless plan In a 5G coverage area  But my phone only shows 4G.    Rogers rep tried to tell me that only phones bought from Rogers/Fido can access 5G - which is absolutely incorrect.    I saw this thread: S20 Ultra U...

pdragon by I've been here awhile
  • 1851 Views
  • 3 replies
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Service

5 days of no service because line was not varied since July     ***Edited Labels***

Drmo by I've been around
  • 794 Views
  • 1 replies
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ignite wifi app wonky

app not working on i phone  i have to restart my phone to show any connected devices , if that isn't working who knows if any intrusion notifications are even working  ..   seems like its just taking up space on phone if it is not working properly......

sierra1989 by I plan to stick around
  • 843 Views
  • 1 replies
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Phone call and messaging issues

All week this week I have had trouble sending text messages. I can't receive phone calls but I can make phone calls. I know I'm not the only one having this problem, so do you know when this is going to be fixed?     ***Edited Labels***

Lemon22 by I've been here awhile
  • 1088 Views
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Pixel 6 pro connectivity

I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...

Kim35 by I've been around
  • 2293 Views
  • 4 replies
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Online Games Not Working Over Cellular Data

I can't login on my mobile games when I am on my data plan. It works fine when I was with Koodo, i just recently transferred to Rogers from Kodoo. My phone is S10+. I can login on the game thru the wifi just fine, and login was not a problem when I w...

raffxraff by I've been around
  • 2814 Views
  • 2 replies
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Samsung Galaxy S20 FE problems

I am frequently having issues with my phone staying connected to my WiFi. I am sitting beside my laptop and it's not having problems connecting to the internet. Only this phone. I connect and then less than 5 minutes, it's gone. I never had this issu...

lenn by I've been here awhile
  • 1232 Views
  • 1 replies
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One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've been here awhile
  • 2193 Views
  • 3 replies
  • 0 likes

WiFi Calling Issues Pixel 5

Hi there,I'm having issues with my WiFi calling engaging, and staying engaged.I am fully provisioned for WiFi calling from Rogers, as I've been trying to get this sorted for a while.What occurs is that when I get onto a stable WiFi network, like at h...

msav999 by I plan to stick around
  • 3983 Views
  • 6 replies
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I can hear callers, callers can't hear me? Google Pixle 5

Hello.   So I ran into an issue a couple days ago with my Google Pixle 5 which I've gotten a few months ago. I hope somebody can shed light on the issue.   Twice in a couple days, I've had a call from the same number but they could barely understand ...

stevie83 by I'm here a lot
  • 4475 Views
  • 6 replies
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Google Pixel 4a 5G Issues

Don't buy Google pixel 4 a 5g Never!!!!!!!!! Cannot send pictures. More settings that we don't know and need a technical college diploma. Cannot receive call (worst the phone doesn't ring and it is on.) People will say. Phone line not in service not ...

lheudomi by I've been around
  • 1545 Views
  • 1 replies
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Google Pixel weak signals, dropped calls

I recently switched from an iPhones 6s to the Pixel and have a terrible time keeping a data signal that isn't WiFi , every other phone I've had has had decent reception inside my house but the Pixel is almost unusable for mobile data or voice calls. ...

Resolved! WYZE Cam Connections and IPv6 APN Failure

Hello,   To connect my WYZE camera live view, I needed to create a new APN that uses 'ltedata.apn' and ONLY IPv4. If IPv6 is enabled, connections fail on step 1/3 in the WYZE app. Anyone else have similar issues? Who do I try to report this to - Roge...

Tim_Ely by I've been here awhile
  • 2312 Views
  • 1 replies
  • 0 likes