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Huawei P20 Pro

Hello, I've had my Huawei P20 Pro since January 2018. Recently I've been thinking of upgrading my phone as the battery seems to die out a little bit quicker. I expect that though give the age of it. However, I have debated on keeping it a while longe...

Rangerfied by I've Been Here Awhile
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Mobile hotspot having stability and connection issues

When I turn on Wi-Fi Hotspot on my Huawei Mate 10 Pro (which I bring back from Japan and is unlocked), I can notice that the data connection will become unstable (repeating drop/on continuously) and both the Huawei and the other phone that use it as ...

Huawei OS updates

Hi everyone,Figured I'd start a thread for the Huawei line of phones at Roger's. This should serve as a great registry for current and upcoming developments.1st on the docket list for the P20: July 9th security update; June version. I have yet to see...

revhappy by I Plan to Stick Around
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Huawei Mate 20x

Is Roger's planning on getting this device? If so, will there be a pre-order for it?Looks like it is going to be the new definition of a "phablet" with a massive 7.2" screen!!       ***Edited Labels***

robx7fcna by I Plan to Stick Around
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Unable to Connect Huawei P30 Pro to Laptop

MY COMPLAIN WAS IGNORED BY ROGERS. I complained to Rogers a week ago, because I can't transfer my Huawei p30 pro to my laptop and it seems occur because of manufacturer defective. However, until now, I don't hear anything from Rogers any attempt for ...

P30 Pro Breathing Crystal

Does anyone know where I can get this colour? No Rogers I’ve checked has it nor does customer service.   *Added Labels*

DenisN by I've Been Around
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Huawei P20 Pro- no data despite saying connected

Need help!For the past couple days my phone won't connect to data despite it saying I AM connected.Contacted Rogers and the data connectivity in my area is perfect with no issues.Has anyone had this issue with a Huawei?   *Added Labels*

Tunger by I've Been Around
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Huawei P10 Plus upgrade to Pie?

Anyone know when or if the P10 Plus from Rogers will be getting the Pie/Emui 9 upgrade?   *** Added Labels ***

satdan by I Plan to Stick Around
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Resolved! About Google ban on Huawei phone

Hi All,   I am wondering if Huawei future phone is banned by Google service like Google Map or Youtuber or Gmail, can I install them my myself? I know all Android app can be installed from an APK file like setup.exe file in Windows. For example, once...

wawa2010 by I'm Here A Lot
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Re: AAE: OS Updates - ENDED

Alright Community! The time has come, RogersAlton of the Device Management team is here for the next 2 days to answer all your questions about Rogers device OS updates, MRs, EMR and bug fixes.   RogersAlton will be answering your questions on a first...

AAE_OSUpdates2.png AAE_Posting_How To.png

Upgrade from EMUI 8.1 to 9.0 (Huawei P20 Pro)

I just got 3 of the p20pro 1 week ago and all 3 did some updates the 1st day. But still on 8.1 and Sept security updates. They did download a 9.0 update but when try to install that it gave a authentication error and deleted the update and now says t...

Leadfoot69 by I've Been Here Awhile
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Huawei probe by Federal government

Hi, I just found out the federal government is investigating potential ties between Huawei and the Chinese authorities. Huawei products have been already banned in the US and more recently in Australia. What is the potential implication for owners of...

LDMtl by I've Been Here Awhile
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App issues on android phone

Anyone having issues with certain apps not working on their android phone.Already tried uninstalling/ reinstalling /updating & running virus scans.When app was uninstalled and reinstalled it would work for one day but not the next day.Any ideas on ho...

jdunne by I've Been Here Awhile
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Any news for Huawei P20?

It is said that the release date is Mar 27, does anyone know will Rogers will carry this new model of Huawei P family? I am currently using P10 plus, it is very good phone.       **Added Labels**

wawa2010 by I'm Here A Lot
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Huawei P10 Plus Rogers Oreo Update Bugs

After I OTA updated my Huawei P10 Plus to Rogers Oreo (from Nougat), I can no longer change the Hide / Show my number feature in the Dialer. It is stuck on always Show my number when making calls. Also the CPU (hence the battery) is more heavily util...

dread99a by I've Been Here Awhile
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Resolved! Android 7.0 Nougat Update for Huawei GR5

When is Android 7 going to be released for the Huawei GR5?Also, when are you going to update the current OS to 6.0.2 because that's where my phone is at. Greatly appreciated. Thanks.