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Galaxy S20 One UI 5.0... still no eSIM support

Hi,   Received Android 13 this morning and there is still no eSIM support.  Is there an ETA on eSIM support (SIM card manager menu) for Galaxy S20 series? US carriers already have and the hardware is in the phone.   thanks,   **Labels Added**    

Mathsss81 by I Plan to Stick Around
  • 729 Views
  • 9 replies
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Resolved! Activating new device

The brochure that came with my new phone tells me to sign-in to my rogers, go to usage & services and under Manage my device select Change my SIM. I cannot find the manage my device section anywhere. Can someone please direct me. 

hugginsjo by I've Been Here Awhile
  • 211 Views
  • 3 replies
  • 0 likes

VoLTE not Working for non-Rogers Device

I have Samsung A8 that support VoLTE when I put koodo SIM on it , but as soon as I put Roger's SIM card it not showing VoLTE option under setting >>Mobile networks.Question: Roger's only offer VoLTE only Roger's phone ? Why VoLTE not offer on o...

bp78 by I've Been Here Awhile
  • 4936 Views
  • 13 replies
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Resolved! S22 Ultra on Rogers says Dual SIM and eSIM

Why does the Rogers webpage for the S22 Ultra say Sim Dual and esim but Rogers doesn't actually support it. I saw it listed on their page, did and upgrade, only to find Rogers chat tells me I can't when I tried switching to an esim.Can anyone from Ro...

viewaskew by I'm Here A Lot
  • 1518 Views
  • 8 replies
  • 0 likes

esim support for samsung devices

Hi Rogers,   Do you have any plans to support esim on samsung devices. Its 2021 and still no light on this issue from Rogers.   Thanks     **Labels Added**

Sukut by I Plan to Stick Around
  • 10337 Views
  • 38 replies
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Dual Sim Phone

I have a Samsung S9 and I have Dtek 50 one is my work phone and one is my personal phone. I'd like to have a phone that allows me to combine both sim cards into one phone. Does Rogers have such a thing? ***Added Labels***

Slickdaddy by I've Been Around
  • 7306 Views
  • 7 replies
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Switching to Lost and Found Phone

Greetings,       A while ago my wife lost her phone (Galaxy S7).  After getting another she found the lost one.  I have been using it to play music only.  It is assigned to the Telus network, but, again, I'm not using it as a phone . My phone (Galaxy...

Resolved! Note 20 Ultra 5g access and testing

I've had my Note 20 Ultra 5g for a couple months now and live in the GTA with a lot of areas that are said to have 5g access. My first question is: does this phone actually show "5g" in the status bar when on 5g or does it stay as LTE+?I thought it w...

eSIM Google Pixel 4XL

I have a brand new Google Pixel 4 XL from Rogers.  The phone is great.  I have a problem.  I have an eSim from Rogers.  I could call and sens SMS without problems.  The data is not always working.  The signal strenght is ok if I look up right of the ...

jfdupont by I've Been Here Awhile
  • 3460 Views
  • 14 replies
  • 0 likes

Password to unlock phone screen

My old phone samsung S7  cannot be unlock, and keep on asking "Your phone was restarted and needs to be unlocked by using your password. You can use your finger prints next time you unlock your phone. Your password contains 4 characters, including at...

babotsky by I've Been Around
  • 761 Views
  • 1 replies
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Resolved! New phone not recognizing old sim card?

I recent;y upgraded to a hand-me-down Galaxy Note 4 and it is not recognizing my sim card. It worked fine for the previous owner (family member) so I am unsure of what could be the issue. I did have the sim card cut a bit to fit the new phone (standa...

Dlink10 by I'm Here A Lot
  • 2021 Views
  • 5 replies
  • 0 likes

Resolved! Switching SIM Cards

Hi, I currently have a samsung corby and I am wondering if I could buy a new Samsung galaxy s3 and not upgrade my plan. Could I then put the Sim card from my old phone into the gs3???   ****Edited Labels****

bboz9 by I've Been Around
  • 32402 Views
  • 14 replies
  • 0 likes

HTC One M8 Hybrid CDMA /GSM phone with a MSL code

How to configure a SPRINT  HTC One M8 Hybrid CDMA /GSM phone with a Rogers plan and Rogers sim card.SPRINT Mobile verified that the device is "internationally unlock capable" with a code. They issued a code "Master Subsidy Lock" or "MSL".They informe...

hansdenie by I've Been Here Awhile
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  • 4 replies
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Unable to use Phone Overseas

I am not able to use my phone outside of Canada. Every time I travel I get a message unable to register SIM on the network. I believe there is a block on account since I lost my phone oversees a few years ago and called Rogers to place a block. I tal...

Resolved! Unlocked S6 with Rogers SIM / OS Update

I have an unlocked S6 that I put my Rogers SIM in to last year and it works great.  I just noticed I'm still running 5.1.1 and never got a prompt to install 6.0.1 when it rolled out earlier this year.  When I manually try to update it says "the lates...

smackyeah by I've Been Around
  • 1553 Views
  • 2 replies
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Resolved! Sim card removed - Unable to detect your SIM card (Samsung Galaxy S5)

Hello! I'm looking for assistance with a persisting error message on my Samsung Galaxy S5. The phone is in great shape (original phone), no other issues with the hardware or software. I've recently been receiving the error "Sim card removed - Unable ...

franky18 by I've Been Here Awhile
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  • 3 replies
  • 0 likes

Resolved! Revived Galaxy S3 asking for "SIM Network Unlock PIN"

I was given a broken Samsung Galaxy S3 SGH-I747M that was going to throw away. The thing was dead. I figured out how to Re-flash the stock firmware (Android 4.4.2) and that brought it back to life. Since there were Rogers and Fido account apps on the...

Nexus 6 - Invalid MMI Code

Yesterday I got a Nexus 6 secondhand and a new SIM Card from Rogers. I'm able to use SMS but I can't make a call without a message saying Invalid MMI Code. I've yet to test for receiving calls but I can do that shortly. I've tried all solutions I cou...

realbane420 by I've Been Here Awhile
  • 2482 Views
  • 3 replies
  • 0 likes