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Resolved! Sonim XP8 Android 10 update

When will the Android 10 update be available for the Sonim XP8?Other carriers have had this available for several months. Response from Sonim support said Rogers should have this available 3rd or 4th quarter 2021, but this is looking less and less li...

beeee by I've Been Around
  • 1782 Views
  • 11 replies
  • 0 likes

Android OS has forced me to downgrade my WiFi Network Security 2x

Android OS has forced me to downgrade my WiFi Network Security 2xFirst I had to go from a Hidden SSID to broadcasting it.Now I have had to turn off MAC Address filtering.These are two degrees of WiFi network security that I used to enjoy, but my Andr...

Zigzaggy by I'm Here A Lot
  • 1217 Views
  • 8 replies
  • 0 likes

S20 FE 5G Android 11 Update

When will we see the One UI 3.0/Android 11 update for the s20 FE? Seems like its seeding globally, except for Canada...       ***Added Labels***

law22 by I've Been Here Awhile
  • 2599 Views
  • 6 replies
  • 1 likes

Resolved! Lost wifi calling on Note 10+

I can't do wifi calling since last update ( Febuary update ) on my Note 10+. The option completely vanished from the phone.   Was it forgottent ? Is Rogers discontinuing the feature ?   It's very useful for me and I'm surely not alone !   *** Edited ...

gabwebsite by I've Been Here Awhile
  • 1016 Views
  • 3 replies
  • 0 likes

Android 10 - S9/S9+

Does anyone know if and when the android 10 update is coming to  s9 and s9 plus.        ***Edited Labels***

JasaJames by I've Been Around
  • 2641 Views
  • 7 replies
  • 0 likes

Resolved! Android Pie for Note 8

When is the Galaxy Note 8 going to get the pie update?   *** Added Labels ***

Julian_40 by I've Been Around
  • 4756 Views
  • 6 replies
  • 0 likes

LG G6 August Security Update Breaks MMS over WiFi

I discovered after taking the August security update on my LG G6 that MMS was broken when connected to WiFi. The only way to make MMS work is to either disconnect from WiFi or enable WiFi calling. I don't use or need WiFi calling in my daily life so ...

JeffGerard by I Plan to Stick Around
  • 6290 Views
  • 60 replies
  • 3 likes

Samsung S9 & S9 Plus - Android PIE

Hey Community,   Unfortunate news, we have confirmed with Samsung this morning that the FOTA has been delayed until February 7th, 2019.   Thank you all for you patience over the past 24hrs and to come.  As always, we aim to be as open and transparent...

RogersDarrell by Community Manager (Retired)
  • 5322 Views
  • 13 replies
  • 3 likes

Resolved! Rogers Please start updating security Patches on Samsung Devices

Like honestly you should be updating the security of the Samsung line of phones especially when you have already received the patch. This goes for the Note 5, Galaxy S6, and Edge. Google releases these each month. Samsung has stated they want to push...

Dx9 by I'm a Reliable Contributor
  • 8032 Views
  • 51 replies
  • 0 likes

Resolved! wifi calling on LG G5

I am a new Rogers customer. Went to the local store and selected the LG G5. Since I have a weak signal back home, I specifically asked about the wifi calling option. I was told I would be able to use this option if the signal is too weak as it switch...

ld29253 by I've Been Here Awhile
  • 10013 Views
  • 29 replies
  • 0 likes

Resolved! Sony Xperia Z5 Premium Dual

I, unfortunately, purchased this dual-SIM card phone last year. The plan was to have different ringtones on each SIM card, one for business & one for friends. Nobody told me  that this capability disappeared with Android 6.0, for whatever reason.   N...

SonyDude by I've Been Here Awhile
  • 2620 Views
  • 5 replies
  • 0 likes

Resolved! LG phone won't turn on - Firmware Update

My LG cell battery died just before midnight on New Years eve, when i plugged it in my vechile on the way home, a screen came up Firmware Update, I am unable to turn on the phone after being charged all night and the screen does not show it is updati...

debdaze by I'm Here A Lot
  • 8616 Views
  • 5 replies
  • 0 likes

Resolved! Samsung Galaxy A7 (2016) Marshmallow update

Hi,    I use a Samsung Galaxy A7 (2106)  (model  SM-A710F)  that I've bought in Indonesia few months ago.    Samsung confirmed that this phone will have Marshmallow update.   But as this phone is not available from Rogers,  will I get the OTA  update...

babyduck by I've Been Here Awhile
  • 4208 Views
  • 6 replies
  • 0 likes

Latest OS upgrade for a Moto X 1st Gen (2013)

Does anyone know when the last upgrade was issued? I have the Securit Patch from 2016-04-01, but I seem to recall it being quite recently.     ***Edited Labels***

dannibal by I Plan to Stick Around
  • 2432 Views
  • 6 replies
  • 0 likes

Over the air FM radio on Samsung Galaxy Note 4, 5

Will Rogers ever enable FM (over the air, NOT streaming!) radio in Samsung Galaxy Note 4, 5. Sprint got FM enabled on Samsung Galaxy Note 3, 4, 5. AT&T recently got FM enabled on Samsung Galaxy S7. Phones' hardware does support over the air FM radio....

AlexGrey by I'm Here A Lot
  • 12689 Views
  • 13 replies
  • 0 likes

Resolved! Download Stock OS

Wondering where i can download the STOCK Rogers file to flash to my wife's S6..   restoring or wipping is not fixing the issue and Rogers recommended to install a fresh copy of the firmware but i can't seem to find it anywhere..   will this trip the ...

jeneric28 by I Plan to Stick Around
  • 4428 Views
  • 5 replies
  • 0 likes