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How can I get my old call log ?

Hi, I had been use Rogers mobile phone many years till Aug 2019, then using Fido. How can I download my call & message log on Rogers my account from 2017 to 2019?   **Labels Added**  

kokobella by I've been here awhile
  • 398 Views
  • 2 replies
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Resolved! How to avoid long distance charges on cell phone

I use viber or whatsapp to call overseas. I dont know perhaps I made some mistake in calling and my rogers bill is showing extra $42 for long distance calls, it is not showing any details that whcih country or which number I called. Is there any opti...

sdraza1 by I'm here a lot
  • 12275 Views
  • 7 replies
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Can't text some numbers.

I can send texts to some numbers but not others I get a Rogers "error 2". I have WiFi and data and have restarted the phone.     ***Added Labels***

neecer by I've been around
  • 2531 Views
  • 1 replies
  • 0 likes

Missing Text Messages

Some friends are telling us that they sent Text messages, which we are not receiving.  They are infrequent but random. Just today, I did not receive one on our second device (Samsung).  Is this a common Rogers issue?     ***Edited Labels***  

Saskey by I plan to stick around
  • 6612 Views
  • 10 replies
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Samsung s10 not receiving texts from Bell Mobility customers

Hi. Since Oct 23, I am not receiving texts from anyone on Bell Mobility. So far I have found 4 of my contacts that this happening for. I tried calling Rogers and they said that the other people need to contact Bell. I have also searched and feel like...

DerekSyv by I've been here awhile
  • 2184 Views
  • 3 replies
  • 0 likes