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LG Devices - Can’t Make or Receive Phone Calls?

Hello, Community. We hope everyone is enjoying summer and keeping safe! A small group of customers using certain LG devices that currently have the previous version of the Google Search App on Android may not be able to make or receive phone calls. B...

Can't text some numbers.

I can send texts to some numbers but not others I get a Rogers "error 2". I have WiFi and data and have restarted the phone. ***Added Labels***

neecer by I've Been Around
  • 105 Views
  • 1 replies
  • 0 likes

Samsung s10 not receiving texts from Bell Mobility customers

Hi. Since Oct 23, I am not receiving texts from anyone on Bell Mobility. So far I have found 4 of my contacts that this happening for. I tried calling Rogers and they said that the other people need to contact Bell. I have also searched and feel like...

DerekSyv by I've Been Here Awhile
  • 880 Views
  • 3 replies
  • 0 likes

Missing Text Messages

Some friends are telling us that they sent Text messages, which we are not receiving. They are infrequent but random. Just today, I did not receive one on our second device (Samsung). Is this a common Rogers issue? ***Edited Labels***

Saskey by I Plan to Stick Around
  • 4115 Views
  • 10 replies
  • 0 likes

Unable to use Phone Overseas

I am not able to use my phone outside of Canada. Every time I travel I get a message unable to register SIM on the network. I believe there is a block on account since I lost my phone oversees a few years ago and called Rogers to place a block. I tal...

Need recommendation for Anti-spyware for LG phone

I have just got a new LG G6 cell phone a month ago, and twice already I have had Spyware attack my Chrome browser... disabling me from opening up Chrome. A Roger's tech support person helped me reset my Chrome. I don't want this to happen again, so I...

caroloon by I've Been Here Awhile
  • 2949 Views
  • 8 replies
  • 0 likes

Tethered Gaming

I was just wondering how do you get out from strict nat when tethering laptop to phone? ***Edited Labels***

Gregole by I Plan to Stick Around
  • 3120 Views
  • 6 replies
  • 0 likes

Resolved! Usage Counter Not Resetting on Nexus 6

Ever since my last statement billing (Sept. 18th) the next day I was getting the over specified limit message on my Nexus 6 (Motorola). I've modified with the data usage settings to see if there was anything to make the message disappear and nothing ...

maxou723 by I Plan to Stick Around
  • 2598 Views
  • 10 replies
  • 0 likes

Resolved! How to avoid long distance charges on cell phone

I use viber or whatsapp to call overseas. I dont know perhaps I made some mistake in calling and my rogers bill is showing extra $42 for long distance calls, it is not showing any details that whcih country or which number I called. Is there any opti...

sdraza1 by I'm Here A Lot
  • 8190 Views
  • 6 replies
  • 0 likes

Resolved! Roaming in the US

This is a question regarding roaming in the USA. I have a Samsung 4 with a package that gives me unlimited talk and text and some data (2K) . My question is if I go to the USA for a couple of weeks and don't plan on using my cell phone but I want to ...