Do you have any plans to support esim on samsung devices. Its 2021 and still no light on this issue from Rogers.
Thanks for joining us in the community! 🙂
We appreciate your inquiry regarding eSIM/Dual SIM support being offered for Samsung devices through Rogers. Regretfully, we do not have any new information to share at this time.
Please feel free to bookmark this helpful FAQ page for any further updates on eSIM/Dual SIM support: https://www.rogers.com/customer/support/article/dualsim
No clue what's stopping the carriers. The same problem with the S20 / Note 20. I'm under the impression the carriers asked for it to be disabled. The phones have support for it. It will never be 'enabled through a future software update' - don't believe that on Twitter, they said the same thing for the S20 / Note 20 and it never happened.
Return the device for a full refund if it matters to you.
I was told by three Rogers representatives that the S21 is dual SIM capable using an electronic SIM or E-SIM. Based on this information I purchased the phone. IT IS NOT E-SIM or DUAL SIM CAPABLE.
Two representatives at technical support continued to tell me it is possible to set up the phone for dual SIM but they were unable to do it and finally conceded it's not possible.
Do not purchase the S21 if you're in the market for dual SIM capability.