Rings before voicemail

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I'm Here A Lot
Posts: 5

Rings before voicemail

Can I change the number of rings before a call goes to voicemail on a Galaxy s5

 

 

 

 

 

 

 

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I'm a Trusted Advisor
Posts: 31,991

Re: Rings before voicemail

Hello @JustAnotherProb

You can't do it by your self but i believe calling into Rogers and asking them should. Give them a call and and see if they can do it for you.

You can also contact @CommunityHelps and they could look further into it!
Retired Moderator RogersShakir
Retired Moderator
Posts: 146

Re: Rings before voicemail

Hello @JustAnotherProb,

 

Set number of rings is hard coded into the wireless system, it is 20 seconds.

It can not be changed.

 

Hope this clarifies things for you.

 

Cheers,

RogersShakir

I've Been Around
Posts: 1

Re: Rings before voicemail

Has the 20 seconds increased recently?

I require more rings to my phone than the 20 seconds before going to voice mail????

 

 

Resident Expert
Resident Expert
Posts: 2,494

Re: Rings before voicemail

it has increased but it is NOT an automatic increase you would have to call customer service and personally ASK them to increase it to 30 seconds, they have to do some command in the back end and voila it will work


I've Been Here Awhile
Posts: 2

Re: Rings before voicemail

Hey Rogers - 4 rings, 20 seconds??  Stupid!  Give us the option to change it!  Can't possibly be that hard - can it?

I've Been Here Awhile
Posts: 2

Re: Rings before voicemail

Me again

Just dawned on me why Rogers restricts rings to 4 (20 seconds).

How many people pay $.40 to retrieve their messages? DUH!! It's a Canadian Cellular phone company!! RIP-OFF is the name of their game!

MORE Cell phone options - PLEASE!

I've Been Here Awhile
Posts: 2

Re: Rings before voicemail

I called Rogers support and was told it could not be done. What can I do now?
I've Been Here Awhile
Posts: 2

Re: Rings before voicemail

Rogers cannot change the the ring time of 20 seconds. I have been told definitively.
I've Been Around
Posts: 1

Re: Rings before voicemail

I tried calling them and they said it is not possible for them to increase the time before voicemail picks up.