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RCS not working on both wifi and data

Contacted support at 950pm Dec 12. We tried to figure it out but haven't made it very far. Last I heard my request was going to network. Is there anything I can try?We did do airplane mode, disabling and re-enable chat features, restart the phone, ch...

One Way Voice Issues on Cell

Why do my calls sound like old fashioned "party lines"? I have phoned tech support twice now, and the issues are getting worse! Both my husband and I are experiencing more times when we cannot make or receive phone calls. Text messages are slow to se...

PSmith by I've Been Here Awhile
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  • 3 replies
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Google Pixel 4a 5G Issues

Don't buy Google pixel 4 a 5g Never!!!!!!!!! Cannot send pictures. More settings that we don't know and need a technical college diploma. Cannot receive call (worst the phone doesn't ring and it is on.) People will say. Phone line not in service not ...

lheudomi by I've Been Around
  • 605 Views
  • 1 replies
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RCS Messaging not working on WIFI

Hello, Recently my RCS texts are not working while on WIFI, only on Data. It used to work on both but no longer. I went into developer options to force data to always be active to avoid missing any texts but this consumes the battery much faster. Any...

Resolved! mms over wifi

I'm finding that no mms', either voicemail 2 texts, or regular mms' are downloading when I'm connected to wifi.OS there an appropriate setting that needs to be changed? Is it the carrier or device manufacturer that doesn't allow this?

Nogs by I'm Here A Lot
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Resolved! Will Rogers support RCS enhanced Messaging?

I see that google has finally launched RCS messaging with Sprint in the United States. Is Rogers committed to supporting RCS? Is there a timeline for its rollout?       ***Edited Labels***

Restore Deleted Text Messages

Hi!I accidentally deleted my entire history of text messages from my mom last week! Is there a way for me to get them back???   *** Edited Labels ***

SM_1 by I've Been Here Awhile
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RCS outage?

My wife, mother and sister are all with Rogers. We use Android Messages' "Enhanced Features" (RCS) to communicate with each other and a group chat. Since yesterday the RCS features are nonfunctional. Is there an RCS outage on Rogers? Has anyone else ...

Sending mms messages without data switched on.

I had a Sony Xperia  which was able to send and receive picture texts with the data switched off. My G6 needs to have data on to send and receive picture mms. I tried to set up a new apn with my Sony's apn settings but it won't save the settings.    ...

busalad by I'm Here A Lot
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Messaging App Glitch on Galaxy S9+

Since upgrading to Android 8, my Samsung Galaxy S9+ started to experience the following glitch: whenever text messaging app is open and I try to either put the phone in my pocket or simply rotate it 180 degrees and moving it down, the phone starts ca...

TeDD13 by I'm a Trusted Contributor
  • 1051 Views
  • 2 replies
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LG G6 August Security Update Breaks MMS over WiFi

I discovered after taking the August security update on my LG G6 that MMS was broken when connected to WiFi. The only way to make MMS work is to either disconnect from WiFi or enable WiFi calling. I don't use or need WiFi calling in my daily life so ...

JeffGerard by I Plan to Stick Around
  • 5480 Views
  • 60 replies
  • 3 likes

Resolved! Text Message Notifications

Samsung A8 - I am not getting notification of texts received from one of my contacts. There is a bell icon with a diagonal line through it next to her name on the conversation page. I have checked her details but can't see anything difference in setu...

G_Thompson by I've Been Here Awhile
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Resolved! Occasional Text Going to Email Instead

Today, and once last summer, I received a text as an email from <number>@mms.rogers.com.  Senders were different but in both cases, the sender's phone was on the Rogers network - one Android and one iPhone.  My phone is Android and I had upgraded pho...

Memumster by I've Been Here Awhile
  • 6926 Views
  • 2 replies
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RCS Issues On Family Plan

I recently added my wife's phone to my Roger's invoice. We are now setup on a family plan, sharing our data etc. We both own Pixel 2 devices, both use Google Messages as our main app for texting as well. I can enable enhanced messaging (RCS) through ...

ChochiWpg by I've Been Here Awhile
  • 1835 Views
  • 3 replies
  • 1 likes

Texting problem

I sent a picture text to my husband from my phone. It took a good 10-15 minutes to send, but I finally showed as sent on my end. When he got home he showed the that it showed up as a different number. He called that number, someone answered and had n...

Albertamom by I've Been Here Awhile
  • 1239 Views
  • 3 replies
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RCS Messaging on Dual Sim Phone

  Any plans for Rogers to support RCS Messaging on Dual Sim Phones like the OnePlus 6? I have tried to test on the OnePlus 6, Moto G6 Plus Dual sim and the Samsung S9+ Dual sim without any luck.    ***Added Labels***

E0 by I've Been Around
  • 1933 Views
  • 2 replies
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Resolved! MMS not working with android

Just got a new plan for my htc desire hd from australia, w/ unlimited picture texting, and i cannot send or receive any pictures. How can i fix this?   ***edited labels***

irishrower by I've Been Around
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Resolved! Cannot receive SMS - Account Key from Yahoo Mail

Hi   I can not receive the Yahoo Mail account key on my Rogers line. I tried with 2 different lines (416... and 647...) and also on different phones (Samsung Galaxy S6 and Samsung Galaxy S5 Neo) but Yahoo sms does not arrive and therefore I can not a...

joe_cub by I've Been Here Awhile
  • 6249 Views
  • 6 replies
  • 0 likes