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VoLTE not Working for non-Rogers Device

I have Samsung A8 that support VoLTE when I put koodo SIM on it , but as soon as I put Roger's SIM card it not showing VoLTE option under setting >>Mobile networks.Question: Roger's only offer VoLTE only Roger's phone ? Why VoLTE not offer on o...

bp78 by I've Been Here Awhile
  • 4936 Views
  • 13 replies
  • 0 likes

Resolved! Wi-fi calling on unlocked Android devices

Now that we are well into December of 2017, I just wanted to reiterate that locked phones are a thing of the past (well, 4 days in the past).   I'm extremely hopeful Rogers will make it a priority to look after their subscribers who use unlocked Andr...

revhappy by I Plan to Stick Around
  • 17520 Views
  • 74 replies
  • 6 likes

Password to unlock phone screen

My old phone samsung S7  cannot be unlock, and keep on asking "Your phone was restarted and needs to be unlocked by using your password. You can use your finger prints next time you unlock your phone. Your password contains 4 characters, including at...

babotsky by I've Been Around
  • 761 Views
  • 1 replies
  • 0 likes

Resolved! Unlocked Bell S7 and Roger's WiFi calling...

Sorry if this has been asked before but I can register for WiFi calling but under Phone settings there is no WiFi calling or Volte option.Is it as simple as reset network settings or is it because of it being originally a Bell phone?Thanks in advance...

A320B767 by I Plan to Stick Around
  • 8515 Views
  • 46 replies
  • 0 likes

Unlock Code

First timer here..please help. I need to unlock a Rogers phone I recently bought. When I put my sim in its says I need Rogers network code..please HELP       ***Edited Labels***

Steph17 by I've Been Around
  • 2172 Views
  • 4 replies
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Resolved! unlock code doesn't work

i requested from rogers to unlock my samsung s3 phone, but the unlock code they have given didn't work. after i tried for several times, i called them again and said to me that i need to call them again tomorrow because they can't access my profile. ...

readyyoung by I've Been Here Awhile
  • 9472 Views
  • 21 replies
  • 0 likes

Resolved! AT&T LG V20 will not Update to Android Oreo 8.0

Bought a AT&T-branded unlocked LG V20 from B&H Online store...been using it on Rogers since Dec ... but it's not receiving the newly released Android Oreo 8.0 update. I've even tried using LG Bridge to update the software but it says "cannot check fo...

Aetius by I've Been Here Awhile
  • 9225 Views
  • 5 replies
  • 0 likes

HTC One M8 Hybrid CDMA /GSM phone with a MSL code

How to configure a SPRINT  HTC One M8 Hybrid CDMA /GSM phone with a Rogers plan and Rogers sim card.SPRINT Mobile verified that the device is "internationally unlock capable" with a code. They issued a code "Master Subsidy Lock" or "MSL".They informe...

hansdenie by I've Been Here Awhile
  • 2836 Views
  • 4 replies
  • 0 likes

Using US Sim to unlock device?

I requested and received an unlock code from Rogers  for an S6(speedy and painless service using the chat function, was much appreciated). I have a great affiliate plan through my wife's employer so don't plan on leaving anytime soon but I will be tr...

Willhound by I'm Here A Lot
  • 1487 Views
  • 1 replies
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Resolved! Unlock S7 Edge from another carrier

I got the S7 Edge from Bell in March. It was never used/activated. (Basically I swapped with my Dad at the store when he signed up with Bell - he never inserted the Bell SIM). I inserted my Rogers SIM thereby locking it to Rogers. It works perfectly ...

billsbury by I'm Here A Lot
  • 3956 Views
  • 4 replies
  • 0 likes

Recycled Samsung SIII i747m from telus

I was recently given a Samsung SIII (S3) (Mini?) i747m which used to be on telus, it's SUPPOSED to be  unlocked.   I stuck my SIM Card in it, and it would not register.   I have done the following.   SIMCARD1 doesnt work (newest) SIMCARD2 doesnt work...

thomask by I Plan to Stick Around
  • 2121 Views
  • 4 replies
  • 0 likes