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Resolved! Rings before voicemail

Can I change the number of rings before a call goes to voicemail on a Galaxy s5               *** Edited Labels ***

Oneplus 12 Not Compatible with Rogers 5G

For those of you have bought our considering to buy Oneplus 12, unfortunately it will not work on the "fastest" 5G network Rogers has. The photos itself will not even display a 5G network option. Called Rogers technician she said she couldn't help. E...

88sidney by I've been around
  • 2693 Views
  • 16 replies
  • 0 likes

No ringtone in 2024 Kona

Not hearing a ringtone in the 2024 Hyundai Kona from either of 2 paired phones. The incoming call popup comes up but the phone rings/vibrates instead of in car ringtone sounding. When I answer the call handsfree works. I checked the ringtone volume i...

Messaging shutting down while texting

I was typing to someone and it was not recording what I was typing in the message to send. The app doesn't work after. Have to hit the close button and you lose the whole conversation when it comes back up. Only comes to contact page and not where yo...

Amanda4209 by I've been here awhile
  • 133 Views
  • 2 replies
  • 0 likes

Galaxy watch 6 not sharing data

Anyone else having issues with the galaxy watch 6 not sharing data? I activate a galaxy on my account but it does not work at all on LTE network. I have called support and gone to the store many times but support says it is a store issue and store sa...

Imartins by I've been here awhile
  • 369 Views
  • 6 replies
  • 0 likes

Voicemail not playing

Hello! I've had this problem since I switched to Rogers but despite having a voice mail recording, it doesnt play when I'm called. I keep making sure its turned on and still there but it still wont play when I'm called.   *Added Labels*

Nimo83 by I've been around
  • 110 Views
  • 1 replies
  • 0 likes

Resolved! Can't send texts -- "Can't send message with ROGERS - error 2"

Phone - Samsung Galaxy S21 UltraAny text I send results in the above error message. I receive texts fine, just can't send.I've done all the suggested troubleshooting:Turned off/onTurned off WiFiTurned off "Calling Features"Checked to make sure my SMS...

robroseott by I've been here awhile
  • 34144 Views
  • 15 replies
  • 0 likes

Samsung Galaxy Watch LTE Smartwatch support

Now that Rogers has released support for Apple watches, and the Samsung LTE watch will be in Canada in late October, when will Rogers support the Samsung LTE watch?   ***EDITED LABELS***

garron2 by I've been around
  • 67344 Views
  • 228 replies
  • 3 likes

Help with WhatsApp error code 5uv1

To this day that I am aware of, 5 people cannot dial or send me text, only through WhatsApp, but if they receive my messages and calls, they are not blocked. When they call me, listen to this: 5uv1 you have reached a number that is not equipped for i...

Am139 by I've been around
  • 148 Views
  • 1 replies
  • 0 likes

Resolved! WiFi Calling and RCS while Roaming

With Rogers Sim disabled and eSim (only for data) from 3rd party company enabled on the phone:1. Any call or SMS to rogers phone number can be received? 2. Will i charged Roaming charges or Roam like home charges?         ***Edited Labels***

kapsneer by I've been here awhile
  • 301 Views
  • 1 replies
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Resolved! Wiping an Android on e-sim, best practices

I have the Pixel 7 Pro on E-Sim, since the latest Android update that went out I am having some issues and want to wipe my phone and start fresh.    How do I accomplish this with an e-sim ? I know if i wipe the phone the e-sim gets deleted. I remembe...

sub 6 inch (modern/supported) Android Phones

Have a Pixel 5 - battery is still going strong with full day use, it just does everything I need it to - I don't need/want all the fancy bells and whistles, just a mid-tier spec'd flagship. Particularly when it comes to size - thats somewhere were ...

b-ry by I'm a reliable contributor
  • 181 Views
  • 2 replies
  • 0 likes

unable to send/receive calls from smartwatch

I got a samsung galaxy watch6 and I cant make calls with it. I contacted rogers tech support and they told me they cant do anything, I have to go to a store, I went to the store, they told me they cant do anything, I have to talk to tech support, I d...

chengda85 by I've been here awhile
  • 604 Views
  • 5 replies
  • 0 likes

Resolved! I Can Receive Texts But Cannot Send Them

I have an issue sending texts to only a couple contacts. I can receive texts from them but can not send them.I have tried restarting my phone and toggling wifi on and off. What should I do next?The phone is a galaxy s22 and I'm using the original mes...

Forgot voice-mail passcode

I'm having trouble finding the change voice-mail code under the Manage Phone tab can anyone assist me with this   **Labels Added**        

Resolved! Galaxy Watch 6, number sharing?

New month, new product, same question. Does Rogers support number sharing yet with the Galaxy watch 6? Also does the BYOD Samsung Watch plan work yet and with number sharing?   **Labels Added**

JamesBee by I plan to stick around
  • 5233 Views
  • 19 replies
  • 1 likes

Can’t Enable WI-FI Calling

When I attempt to enable wi-fi calling on my Moto Edge Plus it goes to the screen where I have to give my number. After hitting the button it greys out and it never progresses any further. Any help greatly appreciated!       ***Edited Labels***

JavelinD by I've been around
  • 1430 Views
  • 3 replies
  • 0 likes