New Android Device Setup
Can anyone help me set up and understand my new Samsung s20 fe? ***Added Labels***
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Forum Posts
Phone call and messaging issues
All week this week I have had trouble sending text messages. I can't receive phone calls but I can make phone calls. I know I'm not the only one having this problem, so do you know when this is going to be fixed? ***Edited Labels***
Resolved! passcode
HI, I am a senior and i have my Motorola Pure since May 2022.it is my 1st smartphone i have a all the basics down but today while installing an app a window popped up asking for my passcode to continue the app setup? how do i find that and as far as ...
Resolved! Galaxy Tab A 8.4 Software Update
I saw on the OS Upgrade Schedule a couple of weeks ago that the update for the Galaxy Tab A 8.4 was supposed to pushed on September 20th 2022. So far I have not received the update. Can you confirm it was pushed as planned? ***Edited Labels**...
Samsung Galaxy Watch LTE Smartwatch support
Now that Rogers has released support for Apple watches, and the Samsung LTE watch will be in Canada in late October, when will Rogers support the Samsung LTE watch? ***EDITED LABELS***
S22 ultra back order status
Is anyone else being told 4 weeks plus backorder wait time on their galaxy s22 ultra? When I placed the order online I wasn't told it was on back order, until 4 days passed and I hadn't heard anything more since until I got into the chat and was told...
lost phone
lost my phone sep 12 made a claim sep 14 original phone recovered 15 replacement phone UPSed back to Rogers 'return to sender' 15th received by Rogers 16th today 20th - no service and calling them you wait 2 hours pathetic ***Edited Labels***
Blue Screen
My Samsung s22 ultra has a blue screen on it, why?
Samsung A71 needing security patch
Currently my phone is on the April 1 patch and is almost 6 months out of date. My work requires patching can not be more than 6 months old or I get frozen out of my work access on the phone. I need to know if a new patch is being released. ***EDITE...
Resolved! Unable to get short code from paybright
I can't get the verification sms code from paybright 200904. It's on the list of short codes allowed by Rogers I believe. I ve been trying all day and don't receive anything. I read up in the community and theres alot of people complaining about not ...
Pixel 6 pro connectivity
I just recently purchased pixel 6Pro with rogers. While sitting in one location my couch orCoffee shop my phone cycles through networks( 3g, h+,E LTE, LTE and 5g) and will occasionally drop out all together. I spent time on rogers chat and we reset w...
Galaxy fold
I have galaxy fold phone, it split down the spline, i am within the one yr warrentee and sent for repair.They said its un fixable.How can a phone be unfixable for a screen defect.If they cannot fix it what are my options.Do they mean it too expensive...
New Cellphone Samsung AG3
this is new to me, so I am having a few minor problems/questions. Why does my phone beep for a couple of seconds every 15 mins. or so, when it is turned off? ***Edited Labels***
Resolved! Android SPL Jun 2022
When are we getting the latest Security Path Level of Jun 2022?Rogers phone are still on SPL May 2022 *** Edited Labels ***
Randomly Sending Pictures to Contact List
Hello there,Not sure if this is the right place but I've been having issues with my phone randomly sending pictures to people on my contacts list.It's been targeting my work and school contacts specifically. I'm not sure what pictures are being sent ...
Resolved! What Android phones are eligible for WiFi calling with Rogers?
Based on their tech support it's only those sold by Rogers, but what if you want to have a Nokia or Samsung xcover, or Oneplus, or Huawei, etc? Are you limited to what Rogers offers, which is very little?
Resolved! Sonim XP8 Android 10 update
When will the Android 10 update be available for the Sonim XP8?Other carriers have had this available for several months. Response from Sonim support said Rogers should have this available 3rd or 4th quarter 2021, but this is looking less and less li...
Not getting emails on my Samsung s20 ultra
I am not getting my emails on my (Keep personal info private) email account out. I get emails with my Gmail account but not my @rogers.com email account. How do I fix this? ***Edited Labels***
eSIM support for Samsung S20 5G
Hi is there any ETA on adding eSIM support for Samsung S20 5G ? *Added Labels*
Rogers Ignite TV App on Android 11 Tablet
I just picked up a Blackview Tab 11 which runs stock Android 11 to replace my Google Nexus 10. The Ignite app worked on my Nexus 10 but on my Tab 11 I can only get recorded content to play while live and on-demand content error out. Has anyone else...
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