CODA-4582 - Open Issues for Investigation

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I Plan to Stick Around
Posts: 56

Re: CODA-4582 - Open Issues for Investigation

I've rebooted now 5 times today - twice in the last 30 minutes
I Plan to Stick Around
Posts: 82

Re: CODA-4582 - Open Issues for Investigation


@markopas wrote:

@Triple_Helix wrote:

@RogersDave Any reason why my D 3.1 shows on line 1 and not on line 0 like the others I see in this thread?

 

OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K275600000YESYESYES2.200001
 

Mine was the same way for a while, I dont remember if rebooting/resetting the device changes the position or firmware.  Being in either position didnt affect my performance in anyway.


Was receiver "0' until Rogers improved signal strength.....then switched to "1"....but after a factory reset it returned to "0"......However PLC power is negative compared to yours. What hardware are you guys using to get speed of 938/21. Best I get using MS Surface Pro to nearest Rogers Server (24KM) is 875/33 with a ping of 8 in either Bridge or Gateway modes...with Cat 7.   Still doing more tests to see if it's my equipment or Rogers infrastructure why I cannot get closer to 1Gbps. Otherwise CODA blk dot has been stable with occational Rogers reboots (2 - 3 day average).

Located at Meadowvale/Lawrence.

OFDM Downstream Overview

ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES-2.700001
1NANANONONONA
I'm Here A Lot
Posts: 5

Re: CODA-4582 - Open Issues for Investigation

I am in the far east midtown oshawa and see the same thing, it's on this I wonder why?

 

OFDM Downstream Overview

ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K290600000YESYESYES

-5.500000

Resident Expert
Resident Expert
Posts: 1,074

Re: CODA-4582 - Open Issues for Investigation

@jjunge


@jjunge wrote:
The gateway is now rebooting spontaneously multiple times per day with a ton of error messages in the log. Any idea what is going on @RogersDave???

can you post the DOCSIS logs and signal levels.

 



I Plan to Stick Around
Posts: 124

Re: CODA-4582 - Open Issues for Investigation

Rebooting...Rebooting...Rebooting. Thanks Roger's for bullying and intimidating me by way of email and text messages into "upgrading" to this pile of junk .
I Plan to Stick Around
Posts: 315

Re: CODA-4582 - Open Issues for Investigation


@rjmaxim wrote:

@markopas wrote:

@Triple_Helix wrote:

@RogersDave Any reason why my D 3.1 shows on line 1 and not on line 0 like the others I see in this thread?

 

OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K275600000YESYESYES2.200001
 

Mine was the same way for a while, I dont remember if rebooting/resetting the device changes the position or firmware.  Being in either position didnt affect my performance in anyway.


Was receiver "0' until Rogers improved signal strength.....then switched to "1"....but after a factory reset it returned to "0"......However PLC power is negative compared to yours. What hardware are you guys using to get speed of 938/21. Best I get using MS Surface Pro to nearest Rogers Server (24KM) is 875/33 with a ping of 8 in either Bridge or Gateway modes...with Cat 7.   Still doing more tests to see if it's my equipment or Rogers infrastructure why I cannot get closer to 1Gbps. Otherwise CODA blk dot has been stable with occational Rogers reboots (2 - 3 day average).

Located at Meadowvale/Lawrence.

OFDM Downstream Overview

ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES-2.700001
1NANANONONONA

I did another Factory Reset and now it's on line 0. I still feel that my Upload sucks.

 

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM3.800738.605
2567000000256QAM4.600338.605
3573000000256QAM4.000438.605
4579000000256QAM4.800538.605
5585000000256QAM4.000638.605
6561000000256QAM4.300238.605
7597000000256QAM3.500837.636
8603000000256QAM4.000937.636
9609000000256QAM5.0001038.605
10615000000256QAM5.5001138.983
11621000000256QAM5.4001237.356
12633000000256QAM5.3001337.636
13639000000256QAM4.7001437.356
14645000000256QAM3.5001537.356
15651000000256QAM2.9001636.610
16657000000256QAM2.8001736.610
17663000000256QAM4.2001836.387
18669000000256QAM4.9001936.387
19675000000256QAM4.9002036.610
20681000000256QAM6.3002136.610
21687000000256QAM5.5002236.387
22693000000256QAM6.2002337.356
23699000000256QAM6.0002437.356
24705000000256QAM6.1002537.356
25711000000256QAM6.2002637.356
26717000000256QAM6.5002737.356
27723000000256QAM6.6002837.636
28825000000256QAM6.3002937.356
29831000000256QAM6.8003037.356
30837000000256QAM7.2003136.610
31843000000256QAM6.4003236.387
32555000000256QAM4.100138.605
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES2.200001
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM39.50016400000
238596000ATDMA - 64QAM41.50033200000
323700000ATDMA - 64QAM39.50026400000
Microsoft® MVP Windows Insider - Windows Security
Resident Expert
Resident Expert
Posts: 1,074

Re: CODA-4582 - Open Issues for Investigation


Triple_Helix wrote:

 

 

I did another Factory Reset and now it's on line 0. I still feel that my Upload sucks.

Upload is still DOCSIS 3.0, so the OFDM switching from 1 to 0 has no effect on it.

 



I'm a Regular
Posts: 859

Re: CODA-4582 - Open Issues for Investigation

@Datalink @RogersDave I keep on losing wireless 5g on all devices I need to reboot modem when that happens any idea why ?
I Plan to Stick Around
Posts: 315

Re: CODA-4582 - Open Issues for Investigation


@Triple_Helix wrote:

@rjmaxim wrote:

@markopas wrote:

@Triple_Helix wrote:

@RogersDave Any reason why my D 3.1 shows on line 1 and not on line 0 like the others I see in this thread?

 

OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
14K275600000YESYESYES2.200001
 

Mine was the same way for a while, I dont remember if rebooting/resetting the device changes the position or firmware.  Being in either position didnt affect my performance in anyway.


Was receiver "0' until Rogers improved signal strength.....then switched to "1"....but after a factory reset it returned to "0"......However PLC power is negative compared to yours. What hardware are you guys using to get speed of 938/21. Best I get using MS Surface Pro to nearest Rogers Server (24KM) is 875/33 with a ping of 8 in either Bridge or Gateway modes...with Cat 7.   Still doing more tests to see if it's my equipment or Rogers infrastructure why I cannot get closer to 1Gbps. Otherwise CODA blk dot has been stable with occational Rogers reboots (2 - 3 day average).

Located at Meadowvale/Lawrence.

OFDM Downstream Overview

ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES-2.700001
1NANANONONONA

I did another Factory Reset and now it's on line 0. I still feel that my Upload sucks.

 

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM3.800738.605
2567000000256QAM4.600338.605
3573000000256QAM4.000438.605
4579000000256QAM4.800538.605
5585000000256QAM4.000638.605
6561000000256QAM4.300238.605
7597000000256QAM3.500837.636
8603000000256QAM4.000937.636
9609000000256QAM5.0001038.605
10615000000256QAM5.5001138.983
11621000000256QAM5.4001237.356
12633000000256QAM5.3001337.636
13639000000256QAM4.7001437.356
14645000000256QAM3.5001537.356
15651000000256QAM2.9001636.610
16657000000256QAM2.8001736.610
17663000000256QAM4.2001836.387
18669000000256QAM4.9001936.387
19675000000256QAM4.9002036.610
20681000000256QAM6.3002136.610
21687000000256QAM5.5002236.387
22693000000256QAM6.2002337.356
23699000000256QAM6.0002437.356
24705000000256QAM6.1002537.356
25711000000256QAM6.2002637.356
26717000000256QAM6.5002737.356
27723000000256QAM6.6002837.636
28825000000256QAM6.3002937.356
29831000000256QAM6.8003037.356
30837000000256QAM7.2003136.610
31843000000256QAM6.4003236.387
32555000000256QAM4.100138.605
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K275600000YESYESYES2.200001
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM39.50016400000
238596000ATDMA - 64QAM41.50033200000
323700000ATDMA - 64QAM39.50026400000

WoW What a change this morning, why can't it be this way all the time.

 

Microsoft® MVP Windows Insider - Windows Security
I Plan to Stick Around
Posts: 98

Re: CODA-4582 - Open Issues for Investigation


@Triple_Helix wrote:

 

 

WoW What a change this morning, why can't it be this way all the time.


Now you're really making me jealous Smiley Sad