CODA-4582 - Open Issues for Investigation

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I'm a Regular
Posts: 866

Re: CODA-4582 - Open Issues for Investigation

I didn't have to do any settings at all to coda or Xbox , try clearing your Xbox network settings
I've Been Here Awhile
Posts: 4

Re: CODA-4582 - Open Issues for Investigation

Thanks. I will try that tonight.

What are you getting as a download speed and what package do you have from Rogers? I tried auto settings before and it wasn't working for me.
I'm a Regular
Posts: 866

Re: CODA-4582 - Open Issues for Investigation

I just leave it on auto settings, I'm on ignite 250 I get speeds from 60- 100 mb upload always 20mb.
Firmware .20 (January 10, 2017) *
Improved flow control algorithm (handle wired devices at different speeds)
Improve XBOX NAT
WinMTR packet loss fix
Improve Switch Link Speed autodetection
Improvement to connected device list (not final fix)
I Plan to Stick Around
Posts: 108

Re: CODA-4582 - Open Issues for Investigation

Just noticed two downstream channels missing. Did a soft reboot and then 4 were missing. Did a powercycle and they all came back. Fun....

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I've Been Here Awhile
Posts: 4

Re: CODA-4582 - Open Issues for Investigation

I just did a reboot with no port forwarding and auto settings for the Xbox. My NAT is open but I only got 20 MBS download and 20 up.

Again when I plug in a laptop I do get 311 Down and 21 up.

Not sure why people think that below 100 MBS down on the Xbox test is acceptable. A month ago I was getting 180 down. Any suggestions on next steps? Contact Tec support again? Should I buy my own cable modem? Is it some issue with settings?
I'm a Regular
Posts: 866

Re: CODA-4582 - Open Issues for Investigation

Really you can't do anything you can message @RogersDave about the issue is working on a fix with this and udp issues
I Plan to Stick Around
Posts: 33

Re: CODA-4582 - Open Issues for Investigation

Hello guys,

 

I ran a traceroute to the NA League servers and was wondering if anyone knows what's going on? I really can't tell, Rogers says there's no problem but Riot says there's packet loss on the 2nd and 5th node. I'll copy and paste it here, hopefully it's not too hard to read. 

 

------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| hitronhub.home - 0 | 200 | 200 | 0 | 1 | 14 | 0 |
| 99.253.156.1 - 50 | 68 | 34 | 9 | 20 | 49 | 15 |
| 66.185.90.37 - 0 | 200 | 200 | 7 | 16 | 43 | 19 |
| 64.71.241.97 - 0 | 200 | 200 | 8 | 18 | 47 | 26 |
| 24.156.144.122 - 0 | 200 | 200 | 14 | 22 | 48 | 28 |
| 209.148.230.134 - 49 | 70 | 36 | 50 | 60 | 100 | 62 |
| eqix-ch2.chi01.riotdirect.net - 49 | 70 | 36 | 48 | 57 | 82 | 64 |
| 104.160.131.44 - 35 | 86 | 56 | 35 | 49 | 87 | 57 |
| 104.160.131.101 - 34 | 86 | 57 | 36 | 46 | 81 | 41 |
| No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0

 

 

Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| hitronhub.home - 0 | 277 | 277 | 0 | 0 | 5 | 0 |
| 99.253.156.1 - 50 | 94 | 47 | 10 | 16 | 41 | 12 |
| 66.185.90.37 - 0 | 277 | 277 | 9 | 16 | 43 | 21 |
| 64.71.241.97 - 0 | 277 | 277 | 9 | 18 | 64 | 29 |
| 209.148.230.230 - 0 | 277 | 277 | 13 | 21 | 48 | 25 |
| 209.148.230.138 - 49 | 95 | 49 | 36 | 40 | 60 | 47 |
| 104.160.131.1 - 0 | 277 | 277 | 20 | 28 | 47 | 28 |
|________________________________________________|______|______|______|______|______|______|

I'm a Regular
Posts: 866

Re: CODA-4582 - Open Issues for Investigation

Yea I was getting packet loss last night but on the Xbox one I ran few test 1st on the Xbox one which it showed 2% packet loss then when I was playing NHL it was also showing 2% packet loss and upload was very low last night when running test on speed test @RogersDave on .23firm
I Plan to Stick Around
Posts: 33

Re: CODA-4582 - Open Issues for Investigation

Yeah this sucks. Will a future firmware update fix this or will I have to swap my modem?

I'm a Reliable Contributor
Posts: 617

Re: CODA-4582 - Open Issues for Investigation

@crazyshot 

 

More than likely but only @RogersDave will be able to confirm.