CODA-4582 - Open Issues for Investigation

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I'm a Regular
Posts: 902

Re: CODA-4582 - Open Issues for Investigation

Hi I just realized I just got the 20 firmware thanks. But is there a reason my speeds are so low now ? On 13 firmware upload up to 21-22 mb and Even jitter jumped up was getting pretty low jitter before 20. Jitter as high of 41 was getting 3-7
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Resident Expert
Resident Expert
Posts: 6,619

Re: CODA-4582 - Open Issues for Investigation

Have you restarted the modem, as in pull the power and then plug it back in.



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I'm a Regular
Posts: 902

Re: CODA-4582 - Open Issues for Investigation

No i haven't doesn't it restart on its own once the firmware is pushed ? I will unplug the modem and let you know what speeds I get thanks @Datalink
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Resident Expert
Resident Expert
Posts: 6,619

Re: CODA-4582 - Open Issues for Investigation

I believe it does...... but, another restart, or possibly a factory reset is required to ensure that the process is complete.  At the very least, run a restart.  In theory you shouldn't have to do anything, but, try a restart and let us know what happens. 



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I'm a Reliable Contributor
Posts: 583

Re: CODA-4582 - Open Issues for Investigation

It does, but sometimes the restart doesnt clear up things, that is why he is reccomending you to reboot once again. Technically, if you are getting slower than average speeds you should restart the modem before coming to a conclusion... 

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I'm a Regular
Posts: 902

Re: CODA-4582 - Open Issues for Investigation

Okay so I restarted my modem and nothing has changed still gettin pretty low speeds
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I'm a Reliable Contributor
Posts: 583

Re: CODA-4582 - Open Issues for Investigation

If you are connected to your pc VIA ethernet to run the speed tests I also reccomend restarting it aswell. Sometimes after a reboot I also get slow speeds however a comptuer restart fixed the problem.

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I'm a Reliable Contributor
Posts: 583

Re: CODA-4582 - Open Issues for Investigation

Regarding another concern of mine, does the upstream docsis tuner (the MXL236) contain the same shielding as the downstream docsis tuner? I've noticed that the upload speed graphs show a lot more fluctuations than the CGN3CASMR, despite hitting the 10Mbps cap on the100u plan. Previously on the ACSMR the upload graph was perfectly linear. @RogersDave is this something I should be worried about, maybe this coud be causing the latency fluctuations in League of Legends in combination with the UDP packet loss aswell?

 

EDIT: Found a IP that leads to one of the League of Legends game servers (192.64.170.1) and ran a series of traces & ping tests using PingPlotter, command prompt, and through the modem interface. All tests show an average packet loss of 50%. What we could be seeing here is the effects of the UDP packet loss issue on latency-senstive games such as League of Legends.

 

packet_loss1_18.png

 

IP Source: https://support.riotgames.com/hc/en-us/articles/201752674-Network-System-and-League-of-Legends-Logs

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I'm a Regular
Posts: 902

Re: CODA-4582 - Open Issues for Investigation


@eddiethefunnyon wrote:

Regarding another concern of mine, does the upstream docsis tuner (the MXL236) contain the same shielding as the downstream docsis tuner? I've noticed that the upload speed graphs show a lot more fluctuations than the CGN3CASMR, despite hitting the 10Mbps cap on the100u plan. Previously on the ACSMR the upload graph was perfectly linear. @RogersDave is this something I should be worried about, maybe this coud be causing the latency fluctuations in League of Legends in combination with the UDP packet loss aswell?

 



here is a screen shot after .20 firmware the test was taken wired @RogersDaveUntitled test.png

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I Plan to Stick Around
Posts: 318

Re: CODA-4582 - Open Issues for Investigation

WoW had to do a Factory reset by using the button on the back of the modem to get all my download channels back, doing it from the UI did nothing to bring them back. I'm just going to leave as is unless I have issues later on. Smiley Surprised Now waiting for the next Beta Firmware to come to the CODA. 

 

Thanks everyone!

 

Daniel Smiley Wink

 

 

2017-01-18_22-13-06.png

 

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