01-21-2017 10:24 PM
After 12 days of running pretty flawless on the .19 version, the streak ended tonight. Really weird issue just started around 8pm tonight. Thought it was an area outage but not this time.
1-2 mins on, 1-2 mins off. Did a reboot and also did a factory reset as I was on the phone with tech support. They could not connect to the modem at all to do a diagnostic.
Have to go exchange for a black dot version of the CODA modem tomorrow.
01-21-2017 10:55 PM - edited 01-21-2017 11:02 PM
@RogersDave its saturday at 10;50 and getting horrible upload and jitter on firmware .20 here is a image taken this test was done being hardwired
01-22-2017 08:06 AM - edited 01-22-2017 08:11 AM
Gigabit plan (1000/50)
2.0.10.13 = average180/30
2.0.10.19 = average 260/45
(updated to .19 just after midnight so within about 12 hours of using new black-dot CODA unit)
It's heading in the right direction.
http://www.dslreports.com/speedtest/9323688
01-22-2017 10:26 AM
Anyone having speed degradation issues in .20? Speeds are superb normally, but near the 20-24hr mark, the speeds drop to something unusable (can't even get youtube videos to load). A reboot fixes the problem. I didn't have this issue before in .19 . CODA is in bridge mode.
01-22-2017 11:07 AM
@ghost1001 wrote:Anyone having speed degradation issues in .20? Speeds are superb normally, but near the 20-24hr mark, the speeds drop to something unusable (can't even get youtube videos to load). A reboot fixes the problem. I didn't have this issue before in .19 . CODA is in bridge mode.
Yep, this is a known issue -- in my case, it pre-dates .19, I have had it on .13.
I've been in direct communication with Hitron, though I'm just a Rogers customer, and right now the latest tactic we have is to try and reproduce it on different firmware/modems at the same time, and to test the additional-shielding black dot modems with the issue.
I can report back only that it seems no matter what I try, the issue comes back after 6-24 hours, and that Hitron is looking into it and everybody involved, both Rogers and Hitron, takes this issue seriously even if they aren't yet sure of a cause/fix.
01-22-2017 11:51 AM
01-22-2017 12:09 PM
since going to the black dot, most of my issues are now resolved. Only issue is the full gigabit speeds and ipv6 I care about. However at this level it is acceptable. Since knowing IPV6 is very close and gigabit speeds should improve as rogers upgrades the area. (prob area doesn't support full speeds) i'm used to that even bell sucks here. 700megs isnt bad either so can't complain.
01-22-2017 12:27 PM
@arrago wrote:since going to the black dot, most of my issues are now resolved. Only issue is the full gigabit speeds and ipv6 I care about. However at this level it is acceptable. Since knowing IPV6 is very close and gigabit speeds should improve as rogers upgrades the area. (prob area doesn't support full speeds) i'm used to that even bell sucks here. 700megs isnt bad either so can't complain.
@arrago - To give you a bit of hope, 700 Mbps speed is common on devices that cannot support full gigabit ethernet -- this includes some USB 3 ethernet adapters and some built-in ports on laptops. On some of my computers, the Internet tops out at 700 Mbps when wired, on others I'll hit 920-960 Mbps when directly wired. When wireless, it depends on how close you are to the wifi, on 5 GHz, I regularly get 480-650 Mbps on an OnHub. I would basically assume that when you're seeing 700 Mbps, it's gigabit.
01-22-2017 01:33 PM
Just got the new black dot modem, running .19. Put it in bridge mode. As soon as I did, I lost all internet access due to my modem not issuing my router an IP. Rogers Tech Support maintains that it is an issue with my router...Dave, will there be an update to fix this (my old modem was on .20)?
Running in gateway mode for now. Router is a NETGEAR R7000.
01-22-2017 01:47 PM