I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...
My phone is lost and likewize is asking for find my phone enabled document. Don’t know what is that. They are saying your carrier can provide that document. **Labels Added**
I have just had a call centre claiming to be Rogers promotional dept, I listened to the shpeal and asked the person to call me back today. The call came from an entirely different number, I spoke to a couple of people and the 2nd person said they wer...
I keep my Apple DND disturb on until 9 am. At 5 am I apparently got a voice mail that lasted 6 hours? How? **Labels Updated**
How long does it usually take to get a pre-certified phone? **Labels Updated**
The roam like home is enabled. I am still not getting txts or calls. I am in Switzerland. Same problem in france. Spoke to help desk for 32 minutes and all he could do was verify roam like home was on. I walked to go through all settings but it was n...
I enrolled in device protection due to my tendency to drop my phone frequently. After dropping my phone, I sent it in for repairs under the protection plan, but when it was returned, no repairs had been made. Upon further investigation, I discovered ...
Got charged Long Distance for Facetime Calls to a friend in USA. If I was charged for Date Usage which is more applicable as per Apple instead of LD, I can understand but even that wouldn't hold accurate (as was on WiFi, I believe and have unlimited ...
Keep getting Amber Alert on my iPhone when child is found and amber cancelled? ***Edited Labels***
i just realized that my iphone doesn't able to send text massage ( neither imassage nor regular sms) with the roger sim card in it. ( when using other sim card from diff. company it works) ***Edited Labels***
I have an iphone14 pro. I Bluetooth-paired my new Crusher Ear Phones to my phone, but then paired it to a portable speaker, and inadvertently clicked on “forget device”. Now I cannot re-pair my ear phones to my iPhone as it will not show up on my “de...
Hi,When i ordered an iphone 15 it said it was ready to be shipped and would arrive in 1-2 weeks. I ordered the phone on the 13th of august and now it says back ordered as the status. Is there a way to know how long does back order mean? or if it’s av...
Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.
Hello! I purchased an iPhone 7 in 2016 and I am eligible for the Apple throttling class action but to register I need to input the serial number of my iPhone. I bought it from Roger’s and I could find the maintenance agreement pdf which in principle ...
I've tried calling Rogers support but gave up after 1.5 hours on hold. I just switched back to Rogers from another provider and I rec'd the message "This number is registered to your AppleID but not with this phone. You can keep using the number for ...
Can’t seem to reliably stay connected to Roger’s cell serviceSignal drops intermittentlySIM card works in other cell phonesNetwork reset does not help *Added Labels*
Hi, I needed help with recovering deleted texts I sent on my phone. It was probably from 2 years ago. I don’t need the content I just the number I texted. Is there someone I can email?Thanks in advance! **Labels Added**
Was wondering about the certified pre-owned iphones (14 pro or 15 pro). My main concern is the battery health. The options for the CPO are like new and lightly used. I would be going with the 'like new' version but was wondering if the phones woul...
I added the device protection plan from Rogers when I get my Iphone 15 Pro Max from Rogers, now my phone screen is cracked. I want a repair, and I filed a request online. However, it said that "You are being redirected to Apple to complete the repair...
I phone 15. Had issue with the phone. Now Apple has it to repair the phone and Rogers says I still have to pay full price for the Phone. Prior to buying the Phone I was conned into getting an I phone The girl at Canadian Tire gave me the whole spell...