CODA-4582 - Open Issues for Investigation

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I Plan to Stick Around
Posts: 20

Re: CODA-4582 - Open Issues for Investigation

BTW, I'm located at Heartland, Mississauga.

I Plan to Stick Around
Posts: 17

Re: CODA-4582 - Open Issues for Investigation

Thank you so much for .24 firmware! I can now download @ around 80% of max downstream ~700Mb/s+ without causing ping spikes to over 300ms! CMTS latency jumps from 8-9ms to around 30ms while downloading whereas with previous firmwares it would cause packet loss and spikes to over 300ms when downstream is above ~300Mb/s.

 

Edit: spoke too soon, it's back to the old spikey behaviour again when downloading Smiley Sad

I Plan to Stick Around
Posts: 56

Re: CODA-4582 - Open Issues for Investigation

@RogersDave  Dave - I'm still unable to get any of my wired devices to connect including my VOIP. Also, I'm now missing channel 20 with a black dot CODA - can you tell me if this is a fluke or requires a modem replacement? Also, Can you do me a favour and put me back on .19 so i can see if that resolves this ethernet issue?

 

Thank you.

Jason

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I've Been Around
Posts: 1

Re: CODA-4582 - Open Issues for Investigation

Can you enable VPN on a CODA-4582 modem?

Network Architect
Network Architect
Posts: 611

Re: CODA-4582 - Open Issues for Investigation


@jjunge wrote:

@RogersDave  Dave - I'm still unable to get any of my wired devices to connect including my VOIP. Also, I'm now missing channel 20 with a black dot CODA - can you tell me if this is a fluke or requires a modem replacement? Also, Can you do me a favour and put me back on .19 so i can see if that resolves this ethernet issue?

 

Thank you.

Jason


Your channel running at 573 MHz seems to be impacted. I would therefore recommend a replacement.

 

I will roll back .19 for you.

Network Architect
Network Architect
Posts: 611

Re: CODA-4582 - Open Issues for Investigation


@mikeepolmic wrote:

Firmware .19 - STILL having to reboot every 4-6 hours as I lose internet connection, both wired and wireless ... by the way, do these specs look right?


Your modem is completely out of spec and will require a technician's visit to address this.

 

Regarding the need for reboot every 4-6 hours, the new firmware might greatly help with that. To join the trial, send a private message to @CommunityHelps and make sure to include your modem MAC address and serial number.

 

Dave

I Plan to Stick Around
Posts: 75

Re: CODA-4582 - Open Issues for Investigation


@RogersDave wrote:

@Hwaiting wrote:

Received .24 and for the first I'm seeing missing channels on my original non-black dot CODA.  Did a soft reboot and still missing.  I guess it's time to swap mine?


I just ran an interference test on your modem and yes it should be replaced.


Thanks for the quick reply.  Just came back from swapping.  I do see all channels now like before.  It's still on .13 out of the box so I'll check it again once it updates to .24.  Thanks again.

I Plan to Stick Around
Posts: 56

Re: CODA-4582 - Open Issues for Investigation

@RogersDave .19 brought ethernet connections back to life - there must be a bug. I will swap modems some time this weekend.
I Plan to Stick Around
Posts: 154

Re: CODA-4582 - Open Issues for Investigation


@Hwaiting wrote:

Thanks for the quick reply.  Just came back from swapping.  I do see all channels now like before.  It's still on .13 out of the box so I'll check it again once it updates to .24.  Thanks again.


@don't forget to send a message to @CommunityHelps with your updated MAC address and serial number.

I Plan to Stick Around
Posts: 154

Re: CODA-4582 - Open Issues for Investigation


@ChadhaR wrote:

Can you enable VPN on a CODA-4582 modem?


Best to start a new thread for this question.

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