Brutal latency/ping Recently

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Resident Expert
Resident Expert
Posts: 6,450

Re: Brutal latency/ping Recently

Ok, lets try the same test to google's DNS and OpenDNS as well.  So, its interesting to see that there's no packet loss to the CMTS, but, beyond the CMTS there is packet loss, which would point to an possible overload situation at the CMTS.  

 

So, same idea here, run it long enough to check for packet loss

 

Google DNS;

 

ping -t 8.8.8.8

 

OpenDNS:

 

ping -t 208.67.222.222

 

Both of those will run a ping test for the purpose of checking for any packet loss when you actually ping something beyond the CMTS. 



I Plan to Stick Around
Posts: 25

Re: Brutal latency/ping Recently

@DatalinkResults:

 

Ping statistics for 8.8.8.8:
Packets: Sent = 337, Received = 337, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 14ms, Maximum = 239ms, Average = 47ms

 

Ping statistics for 208.67.222.222:
Packets: Sent = 338, Received = 338, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 328ms, Average = 45ms

Resident Expert
Resident Expert
Posts: 6,450

Re: Brutal latency/ping Recently

Ok, there's obviously an issue pinging Rogers DNS from your location, but, looks like other targets beyond the CMTS might be ok, depending on the path to those targets.  

 

Can you switch to your game to see what comes up?  Are you able to measure packet loss and latency ingame?



I Plan to Stick Around
Posts: 14

Re: Brutal latency/ping Recently

I'm pretty much having this exact same issue.
Resident Expert
Resident Expert
Posts: 6,450

Re: Brutal latency/ping Recently

@t27c @Visuria where are both of you located?

 

Can both of you run a trace to the Rogers primary DNS and post the trace:

 

tracert 64.71.255.204

 

@Visuria to post the trace results, right click on the top title bar of the command prompt and select Edit .... Select All.  Then right click again and select Edit .... Copy.  You can then paste that into something like Notepad and copy the trace results on its own, or paste that into a new post and trim off the details that aren't required before posting the results.

 



I Plan to Stick Around
Posts: 25

Re: Brutal latency/ping Recently

@Datalink

I am able to yes. It appears there is 0% packet loss. But my ping just fluctuates like crazy. Although I will load up a different game to test as well
I Plan to Stick Around
Posts: 14

Re: Brutal latency/ping Recently

@Datalink  Brampton, Dixie/Howden.  Could you post instructions on how to do that quick? I've done it before but not too familiar with it.

I Plan to Stick Around
Posts: 25

Re: Brutal latency/ping Recently

@Datalink 

 

I am located in the Cambridge area.

 

Results from the tracert:

 

Tracing route to dns.cp.net.rogers.com [64.71.255.204]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms hitronhub.home [192.168.0.1]
2 124 ms 9 ms 20 ms 99.255.58.1
3 65 ms 126 ms 51 ms 8177-dgw02.ktgc.rmgt.net.rogers.com [69.63.242.189]
4 682 ms 37 ms 113 ms 69.63.249.209
5 32 ms 97 ms 134 ms 209.148.227.157
6 43 ms 40 ms 95 ms 10.202.47.161
7 28 ms 67 ms 21 ms dns.cp.net.rogers.com [64.71.255.204]

 

Resident Expert
Resident Expert
Posts: 6,450

Re: Brutal latency/ping Recently

@Visuria bring up a command prompt and type in:

 

tracert 64.71.255.204

 

Let that run and when its done, follow the instructions above to copy and paste in the results.

 

The command prompt is located in START .... PROGRAMS .... WINDOWS SYSTEM .... Command Prompt



I Plan to Stick Around
Posts: 14

Re: Brutal latency/ping Recently

I cant copy and paste from it but i took a screenshot (Link removed due to privacy)