My complaint that I opened with CCTS about my Rogers issues was resolved to my satisfaction. Rogers will not change their shovels-in-the-ground date of June 2021 time frame to increase our network capacity where I live, but to their credit they agre...
I would reach out to the community support moderators about this, though I haven’t seen a post by them on this thread in over a week. Likely they are getting tired of repeating plays from the same playbook all the time as Rogers corporate had done no...
That thought had crossed my mind. It's totally possible, especially because the CMTS is the first router that your traffic encounters on its way into the Rogers backbone. Here's hoping!
It's the nature of dynamic routing. Big ISPs like Rogers will have multiple, redundant paths through their backbone network and from time to time their routers will "prefer" one path over another to the same destination (less latency, lower cost, be...
I just received a pleasant surprise. An agent from the office of the president of Rogers called me. We had a pleasant chat while I laid out very calmly the challenges my community has been having with Rogers’ Internet service. I was left with the fee...
