After having tech support telling me the issue is on my end for a month in a row, I'm switching to Bell this weekend. Been with Rogers 20 years, not that it matters to them. I would recommend you all to do the switch since the problem clearly isn't b...
I spoke to another online agent last night. He ran the same standard tests other agents have been running and told me that he did not see issues on his end. However, he was the first agent to tell me that he understood that the issue (ping spikes and...
@herrshaun It was through the tech/support on the online chat actually. I'd recommend going through the online support at https://www.rogers.com/consumer/support/contactus and describing your issue. They told me that they have been getting lots of re...
I spoke to a tech today and they gave me the following response: "there has been numerous reports of this happening in different areas. I am not seeing any extreme results right now in any test I'm running but I know it is intermittent. We will need ...
I've been having the same issues. Posting my ping and traceroute results below: Any conclusions I can draw from this? Google: Ping statistics for 8.8.8.8:Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),Approximate round trip times in milli-s...
