Hi all, We recently switched from Rogers from Bell Aliant here in NB after a door-to-door Rogers salesman offered us a package at a price that was more than $160 cheaper/month than we were paying for FibreOP. Our home is only 3 years old and had no...
Question in the subject line. I got the XB7 modem and that isn't compatible with the 50u plan. Got a senior technician and he told me it's not compatible and I need a CGN3 modem. Called Rogers, and they say Rogers no longer offers the CGN3 modem...
I connected a MacBook directly to the CGNM 3552 using a cat5e ethernet cable. The LAN port flashes Amber. I plugged out all other devices. Running a speed test on the MacBook I get consistent speeds of 200 mbps. However, when I connected another devi...
I have an ongoing problem with my email. I'm using OE Classic Pro edition, but it also happened when I used Outlook 2010. It happens sporadically - the connection times out and I get the following error message: [ERROR] - An error occurred. Account...
Long ago I had intermittent connection issues with Rogers. My old thread is here: https://communityforums.rogers.com/t5/Internet/Internet-goes-down-for-5-minutes-once-to-twice-a-day/m-p/379125#M38504 Since then I moved, and for almost 2 years I'v...
When watching Dazn the game freezes and starts. As the game continues it gets much worse as in freezing every 10 seconds, ***Added Labels***
It has been a week since I switched from legacy cable/internet to Ignite. I used to have the old Hitron modem connected and the wifi in the house was pretty good. I even had good reception outside the house. With this new gateway XB7, wifi has been...
I switched over to Ignite many months ago and have the Rogers 500u plan. I have my main computers (2) connected by ethernet and other devices (laptops etc) via WiFi including many smart home bulbs and hubs etc. When I set up the system I checked the...
Have of you with a Technicolor XB6 or XB7 gateway ever seen anything like this in "Gateway > Connection > Rogers Network"? I wasn't sure what to make of this when I first saw this on my Technicolor XB6 about two months ago. (Initially, I only s...
Hi everyone, Even though I'm on Ignite, I'm posting this here because my issue is NOT related to the Ignite platform, and I've had this problem even when I was on legacy internet with the CODA-4582 modem. I have reported this problem to Rogers three...
I have a hitron route through Rogers and they sent me a eero router to boost wifi. I had to bridge the networks by disabling residential gateway on hitron. How do I access eero to turn on the ipv6? ***Edited Labels***
Hello, need assistance with an on going issue since Rogers Ignite was installed over a year ago. Internet, phone and TV are all using the Ignite service, and I am experience daily drops in Wifi. When Wifi disconnects, it will last about 5 minutes, TV...
There are 2 of us living in my apartment and we are having issues. We are not related in anyway and so id like to know if we can have 2 separate routers in the apartment on separate accounts? *** Edited Labels ***
I hope someone can help me here... I switch my old rocket modem to this new Ignite Wifi Gateway (2nd Gen) XB7 (White) Modem. I've set up my Wifi SSID name the same, and wifi passowrd the same, hoping every devices can be smoothly connected to the ...
I installed ignite wifi yesterday (Hub model TG4482) and put my eero gateway into bridge mode. I rebooted a raspberry pi and note the ip address is now 10.0.0.74 I can't connect to or ping that address from a windows computer. Any suggestions? *A...
I am having a problem with my rogers.yahoo email. My contacts have disappeared yet when I type the first letter in an email, they are offered to me. That would be okay, except that I am unable to change an existing "contact". For example, one of my c...
I have a Hitron CGNM-3552 (192.168.0.1) and a TP-Link AC1900 Archer C80 (192.168.0.2 in access point mode) connected together via a LAN cable. The LAN speed of this connection on TP-Link shows 1gbps. I believe the LAN speed on the CGNM is also 1gbps ...
Connection Point Unknown: So I have had a couple of Pods with my XB6 for months and they have worked well, with different devices connecting to either Gateway or Pods, etc. This morning, completely out of the blue, the pods seem to be wonky (and hav...
Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...
Need to extend wifi into the basement? Router is upstairs? Any recommendations? *Added Labels*
