I've had tech support come in as well for this problem and a bad connection was never caught. I thought to try and see what I could do myself before calling Rogers again to send another tech in. Checking if the cables are ok doesn't take long and is ...
I fixed my lag spikes / packet loss problem and want to share my solution:Background: I was experiencing major lag spikes, to the point of not being able to stream games like many here. I used https://testmy.net/latency?testALL=1 to confirm my suspic...