Today I called Rogers to cancel my internet, after 7 minutes waiting i get customer service rep. and I asked him to cancel my service, his reply was he is not able to do it because I got ignite internet and his system doesn't have the tools in his sy...
I canceled my account and a negative balance was not issued after 2 months. I called in and the billing lady (Neena?) wanted to confirm my date of birth. I gave her that and it was different than one on record (I might have given Rogers wrong DOB bac...
I have followed the steps to try to reschedule my appointment. I am always taken to 'Rogers Chat'. Nowhere is there a topic that says 'reschedule your appointment'. Please help! *Added Labels*
Hi, how are you. My name is Hitesh D and i am the rogers customer and. I bought the phone from rogers at 4th jan 2023 which make and model is iphone 14 pro and i got insurance plan from you guys with likewize but unfortunately i lost my phone on 28th...
Are there any discounts for low income disability people? ***Edited Labels***
Not much has changed. Now 2023, I have 2 Motorola Edge Plus phones I got with my contract November 2020 just as it was ending and minimal cost to pay off the phones I had. Almost $2600 for the 2 Motorola's. Trade-up quote I just had was $0!!! Both ar...
After making payment arrangements with Rogers and following through with my end of the bargain, they won't respect that I paid over 1000$ and their offer to provide a credit to my account due to buying a cellphone off them with device protection and ...
Ive been with rogers for almost 15 years and it seems bell can get me a better deal on the new 23 series phones. I asked if they could atleast match and they said they couldnt. Does loyalty not matter anymore? Just curious. I love rogers but may be t...
Hello, I am attempting to access an offer received by text from Rogers a few days ago. The link is broken and there is no similar offer on my account. I have tried from my phone as well as my laptop. Just finished a chat with a specialist and it w...
Why am I still paying financing on my Samsung 20S 5G device purchased in the latter half of 2020? ***EDITED LABELS***
There was a Rogers outage that affected thousands of Ontario customers between:27-Jan-23 @ 8:30 p.m to 28-Jan-23-23 @ 4:30 p.mI was one of the customers affected and the outage was confirmed several times by phone with a Rogers support person.However...
Curious, I recently downgraded from the highest internet package to the lowest, not long after paying a big bill, my balance has been at zero for awhile now, does that mean I owe nothing? ***EDITED LABELS***
I'm a new client of Rogers for their Gigabit Internet service after being offered a promo by one of their sales agents. It's been exactly a week since Rogers' tech came to install everything. However, I usually receive the contract/agreement right af...
Received notification that I was roaming while in between Sutton and Abercorn in the eastern townships. I called to complain and find out how to avoid. Apparently if no calls are made or text sent or received no charges will occur. what are we suppos...
Rogers is Pathetic I wonder if this post will make it in? Or are you being prejudiced to only show nice posts? ***Edited Labels***
Rogers will harass you to pay your bill, but to get a hold of anyone about my tv ignite box not working now for 4 months, no one is harassing me to help. Am literally paying almost $200.00 month for service that doesn’t work. ***Edited Labels**...
If I'm out of the country and use my hotel free Wi-Fi will I still be charged $15/day? ***Edited Labels***
Hey there! So I currently have 80gb of data per month, and I just quit my job and now work from home. I’m only on the wifi and I usually don’t leave the house, so I’ve only used 10gb this month.I’m wondering if it’s possible to request a plan with le...
Can you explain why Rogers is the only one of my online bills that consistently takes 3-5 days to post my payment. I pay at a financial institution as I do with all my bills. Payment is credited the day I make it, the delay is on your side resulting ...
Hi, I need to add my wife to my rogers internet account. Please advise *** Edited Labels ***
